Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1398 Views
  • 13 replies
  • 4 likes
  • Other
  • 1398 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17524 Views
  • 8 replies
  • 1 likes
  • Other
  • 17524 Views
  • 8 replies
  • 1 likes

Looking for Smiling by Harry Gregson Williams

Hi everyone, I search the song "smiling" by Harry Gregson Williams but got none. however, soundcloud has it... Spotify, please get this song....!!!

  • Newbie
  • Hi everyone, I search the song "smiling" by Harry Gregson Williams but got none.  however, soundcloud has it...   Spotify, please get this song....!!!
  • Peter__
  • Community Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • artist
    music
  • 681 Views
  • 1 replies
  • 0 likes

Snow Patrol

can't find this is everything you are in the albums

  • Newbie
  • can't find this is everything you are in the albums
  • Peter__
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

A Request For Keys and Krates Album

I would like to request an album for Keys ad Krates. I pay 10 dollars a month and i think i desirve to atleast have somehting i like. It would be great if you can put it up!

  • Newbie
  • I would like to request an album for Keys ad Krates. I pay 10 dollars a month and i think i desirve to atleast have somehting i like. It would be great if you can put it up! 
  • Peter__
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • trap
  • 585 Views
  • 1 replies
  • 0 likes

Seatrain

I'm looking for the group Seatrain albums: Seatrain and Marblehead Messenger! How do I make requests like this to Spotify?

  • Newbie
  • I'm looking for the group Seatrain albums:   Seatrain    and  Marblehead Messenger!  How do I make requests like this to Spotify?
  • Peter__
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Electric Blue by Icehouse

Is there anyone out there that can add this studio song (not the live from Sydney) to Spotify. Seriously I cant find it at all. If there isn't anyone with access to the studio song I will take the live version. Thank you so much

  • Newbie
  • Is there anyone out there that can add this studio song (not the live from Sydney) to Spotify.  Seriously I cant find it at all. If there isn't anyone with access to the studio song I will tak...
  • Peter__
  • Community Legend
  • 583 Views
  • 1 replies
  • 1 likes
  • 583 Views
  • 1 replies
  • 1 likes

Linking spotify to sonos

I can't get through to Sonos as the link code does not seem to work. As I have a premium account I didn't expect this problem. Hours have been spent going round in circles.What now?Teels

  • Newbie
  • I can't get through to Sonos as the link code does not seem to work. As I have a premium account I didn't expect this problem. Hours have been spent going round in circles. What now? Teels
  • Peter__
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Add Flyleaf's new album! Between the Stars

Flyleaf has made a new album, it's really awesome and I really want it to be on Spotify! It's called Between the Stars. Thanks!

  • Visitor
  • Flyleaf has made a new album, it's really awesome and I really want it to be on Spotify!   It's called Between the Stars.   Thanks!
  • Peter__
  • Community Legend
  • 1140 Views
  • 2 replies
  • 0 likes
  • new album
    Your Music
  • 1140 Views
  • 2 replies
  • 0 likes

non sono presenti alcune canzoni molto importanti.

Salve tutti, sono un utente che usa molto il vostro servizio, ma vorrei segnalarvi, che mancano alcune canzoni di Lucio Battisti, sopratutto "Prendila cosi"..... spero che prendiate provvedimenti, grazie Castiglione MInischetti Roberto

  • Newbie
  • Salve tutti,  sono un utente che usa molto il vostro servizio, ma vorrei segnalarvi, che mancano alcune canzoni di Lucio Battisti, sopratutto "Prendila cosi"..... spero che prendiate provvedime...
  • Peter__
  • Community Legend
  • 1161 Views
  • 1 replies
  • 2 likes
  • 1161 Views
  • 1 replies
  • 2 likes

Artist page for Lanterna is messed up

There is a great group called Lanterna (who I am trying to follow). But their Artist page is a mess of their albums and others that have "Lanterna" in their song lists. It would be great if Spotify could rectify

  • Visitor
  • There is a great group called Lanterna (who I am trying to follow). But their Artist page is a mess of their albums and others that have "Lanterna" in their song lists. It would be great if Spotify c...
  • Peter__
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Premium account and Sosno

Hi, I am experiencing problems with my account. I got a premium account which I need to use my Sonos system. The problem is that Sonos is not detecting the fact that I have a premium account and informs me that "A premium account is needed to use Son...

  • Newbie
  • Hi,   I am experiencing problems with my account. I got a premium account which I need to use my Sonos system. The problem is that Sonos is not detecting the fact that I have a premium accou...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

wrong tag: should be 'talpa' not 'talpe' in 3rd track

Liquid Soul – Full On Fluoro, Vol. 4 (Mixed Version) wrong tag: should be 'talpa' not 'talpe' in 3rd track Regards Bartek Lewandowski

  • Casual Listener
  •   Liquid Soul – Full On Fluoro, Vol. 4 (Mixed Version) wrong tag: should be 'talpa' not 'talpe' in 3rd track   Regards Bartek Lewandowski
  • Peter__
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Follow someone I skipped?

Hi there, Last night I skipped someone on the Follow suggestions window, but today I decided I wanted to follow them on Spotify after all. Now they won't show up anywhere in the interface (including under the follow tab in "find friends" or "see all"...

  • Casual Listener
  • Hi there,   Last night I skipped someone on the Follow suggestions window, but today I decided I wanted to follow them on Spotify after all.  Now they won't show up anywhere in the inte...
  • Peter__
  • Community Legend
  • 200 Views
  • 2 replies
  • 0 likes
  • Other
  • 200 Views
  • 2 replies
  • 0 likes

Spotify in a car

Hey, I've subscribed for Premium for one month to test Spotify in my car (Audi A1). I have created a playlist which I've downloaded so the files can be accessed locally. I'm using Bluetooth to connect to my car. However, my car can only find 2 songs....

  • Newbie
  • Hey,   I've subscribed for Premium for one month to test Spotify in my car (Audi A1). I have created a playlist which I've downloaded so the files can be accessed locally. I'm using Bluetoot...
  • Peter__
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

display audio books

Hello @all, is it possible to search/display all spoken books? If I search a specific Author or Book title i find it but I search for a possibility to brows the books... Thx a lot

  • Newbie
  • Hello @all,   is it possible to search/display all spoken books?   If I search a specific Author or Book title i find it but I search for a possibility to brows the books... &nbsp...
  • Peter__
  • Community Legend
  • 1823 Views
  • 1 replies
  • 0 likes
  • 1823 Views
  • 1 replies
  • 0 likes

Now TV remote control

In recent days, every key press on the remote while in the spotify app registers two key presses. Making selecting almost anything a real nightmare. Every time one moves from one letter to the next it skips over the one you want. This behaviour isn't...

  • Music Fan
  • In recent days, every key press on the remote while in the spotify app registers two key presses. Making selecting almost anything a real nightmare. Every time one moves from one letter to the n...
  • Peter__
  • Community Legend
  • 888 Views
  • 1 replies
  • 1 likes
  • Other
  • 888 Views
  • 1 replies
  • 1 likes

Denon CEOL 2 - repeated albums

Hi, I have Denon CEOL 2 (N8). Spotify runs quite good, but I've discovered that there are many repeated albums for one artist. When I go to specific artist albums - for example Alter Bridge, I see repeated albums on list - "Blackbird" is 4 times, "On...

  • Casual Listener
  • Hi,   I have Denon CEOL 2 (N8). Spotify runs quite good, but I've discovered that there are many repeated albums for one artist. When I go to specific  artist albums - for example Alter...
  • Peter__
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Denon
  • 290 Views
  • 1 replies
  • 0 likes

Sound Quality

I am having trouble with the sound quality. The vocal and instruments are fading in and out and there is a crackling noise every so often.

  • Casual Listener
  • I am having trouble with the sound quality.  The vocal and instruments are fading in and out and there is a crackling noise every so often.
  • Peter__
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Samsung TV Unlimited?

Hello Guys, can i use the Spotify Unlimited to hear music on my Samsung Smart TV or will i need a premium account?

  • Newbie
  • Hello Guys,   can i use the Spotify Unlimited to hear music on my Samsung Smart TV or will i need a premium account?
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes