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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2496 Views
  • 22 replies
  • 6 likes
  • Other
  • 2496 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17877 Views
  • 8 replies
  • 2 likes
  • Other
  • 17877 Views
  • 8 replies
  • 2 likes

Can't sync local files to Windowsphone 8

Hello, I've a small problem with my "new" nokia Lumia 920 (WP8). I don't know why, but I can't download local Music from my Computer. With my old Android smartphone there was no problem, I was in the same w-lan and it downloaded automatically my loca...

  • Casual Listener
  • Hello,   I've a small problem with my "new" nokia Lumia 920 (WP8). I don't know why, but I can't download local Music from my Computer. With my old Android smartphone there was no problem,...
  • Peter__
  • Community Legend
  • 1921 Views
  • 3 replies
  • 0 likes
  • WP 8
  • 1921 Views
  • 3 replies
  • 0 likes

Solved!! Onkyo stopped synchronising playlists after new router installed

Hi, I've just had fibre installed and now the playlists on my onkyo have stopped synchronising. I checked the new router and I have the following entry there for upnp which is the IP of my laptop that I would usually use to syncronise my android devi...

  • Music Fan
  • Hi,   I've just had fibre installed and now the playlists on my onkyo have stopped synchronising. I checked the new router and I have the following entry there for upnp which is the IP ...
  • paulinthought
  • Music Fan
  • 815 Views
  • 6 replies
  • 0 likes
  • Onkyo
  • 815 Views
  • 6 replies
  • 0 likes

cant save offline music to sd card windows phone

Hello, ive been trying over and over to make use of my sd card while using spotify - with no succes. Is this program even got an option to save my offline music to sd card ? If so, how ? If it doesnt - whats the point of having that program on my pho...

  • Newbie
  • Hello,   ive been trying over and over to make use of my sd card while using spotify - with no succes.   Is this program even got an option to save my offline music to sd card ? If ...
  • Joe
  • Community Legend
  • 1386 Views
  • 1 replies
  • 0 likes
  • 1386 Views
  • 1 replies
  • 0 likes

Connection is lost on Surface Pro 2

Hi I've been trying to use the spotify desktop app on my Surface Pro but the connection is constantly lost, even though i never have any other problems streaming media in other programs or browsing websites. Any idea what this problem could be? I've ...

  • Casual Listener
  • Hi I've been trying to use the spotify desktop app on my Surface Pro but the connection is constantly lost, even though i never have any other problems streaming media in other programs or browsing...
  • emcee
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Windows 8 Phone Playlist Folder crashing mobile app

I have a fairly large list of playlists sorted in a folder that I created on my computer. The folder shows up on my mobile Windows 8 device on the Spotify application. I'm using a Verizon Nokia Lumia 928. However, when I attempt to open up the playli...

  • Newbie
  • I have a fairly large list of playlists sorted in a folder that I created on my computer.  The folder shows up on my mobile Windows 8 device on the Spotify application.  I'm using a Verizon...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Start up

How do I get Spodify to stop coming up on my start up screen?

  • Casual Listener
  • How do I get Spodify to stop coming up on my start up screen?
  • Peter__
  • Community Legend
  • 390 Views
  • 2 replies
  • 0 likes
  • Other
  • 390 Views
  • 2 replies
  • 0 likes

Spotify - Slow Search / Buffering

Dear Spotify, I'm facing slow streaming issue using Spotify Apps. I've 2 lines provided by ISP. Both lines are 10 Mbps speed. I've verify my network speed, and looks like no problem with the network. Both lines having different IP address as below 1s...

  • Casual Listener
  • Dear Spotify,    I'm facing slow streaming issue using Spotify Apps. I've 2 lines provided by ISP. Both lines are 10 Mbps speed. I've verify my network speed, and looks like no problem ...
  • Peter__
  • Community Legend
  • 1409 Views
  • 5 replies
  • 0 likes
  • Other
  • 1409 Views
  • 5 replies
  • 0 likes

Any support for Marantz AV Receivers?

Is spotify looking at getting support on Marantz AV Receivers? IE: stream directly from the internet to the receiver?

  • Newbie
  • Is spotify looking at getting support on Marantz AV Receivers? IE: stream directly from the internet to the receiver?
  • Peter__
  • Community Legend
  • 2755 Views
  • 7 replies
  • 2 likes
  • 2755 Views
  • 7 replies
  • 2 likes

Favorites shows Van Morrison but he isn't in the playlist

Hello, The problem i'm facing is that My Favorites list shows on the top of the screen the artist name Van Morrison, but he isn't really in the paylists as you can see (only two songs of We Are Augustines) --> please see the attached picture of my pr...

  • Regular
  • Hello,   The problem i'm facing is that My Favorites list shows on the top of the screen the artist name Van Morrison, but he isn't really in the paylists as you can see (only two songs of W...
  • Peter__
  • Community Legend
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Solved!! Boondox Mixup

There is a mistake in the song/album list for artist Boondox. "Tripple Laced" is listed under the music of Boondox (the Psychopathic Records artist from Coventry, GA) when it should be listed under the artist listed as "Boondox of da bay" (the B.L.A....

  • Visitor
  • There is a mistake in the song/album list for artist Boondox.   "Tripple Laced" is listed under the music of Boondox (the Psychopathic Records artist from Coventry, GA) when it should be listed ...
  • user-removed
  • Not applicable
  • 282 Views
  • 1 replies
  • 0 likes
  • Other
  • 282 Views
  • 1 replies
  • 0 likes

Alternative to Spotify

I use my Spotify premium account with my Sonos. Unfortunately Spotify radio is not available on Sonos, allegedly because an API for the radio part is not provided by Spotify. Does anybody know an alternative to Spotify where with spotify-radio like f...

  • Newbie
  • I use my Spotify premium account with my Sonos. Unfortunately Spotify radio is not available on Sonos, allegedly because an API for the radio part is not provided by Spotify. Does anybody know an alt...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Two different bands "Ilya" being grouped in one with the same biography

Not sure if this is the right place to report this, but currently there is one artist on Spotify by the name "Ilya", with songs from two different "Ilya" bands being put together. FYI, there are two bands with the same name - one from UK, another fro...

  • Newbie
  • Not sure if this is the right place to report this, but currently there is one artist on Spotify by the name "Ilya", with songs from two different "Ilya" bands being put together.   FYI, the...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Other
  • 187 Views
  • 1 replies
  • 0 likes

Cancelled premium, because of Spotify's attitude towards WP users.

To whom it may concern... Has I've stated in the "Windows Phone 8 - Spotify Needs Update" thread, I've been a Spotify premium user for sometime now, and still think it's the best service of it's kind, even considering Xbox Music at it's present state...

  • Casual Listener
  • To whom it may concern... Has I've stated in the "Windows Phone 8 - Spotify Needs Update" thread, I've been a Spotify premium user for sometime now, and still think it's the best service of it's ...
  • 355 Views
  • 0 replies
  • 3 likes
  • WP 8
  • 355 Views
  • 0 replies
  • 3 likes

[Blackberry] Connection Problem

Hi everybody! I have a Blackberry 9300 with Spotify, that worked perfectly until the past few days. My problem is that Spotify is unable to connect when I want to use it through my 3G Connection, is always offline, but when I use it through Wifi, it ...

  • Newbie
  • Hi everybody!  I have a Blackberry 9300 with Spotify, that worked perfectly until the past few days.  My problem is that Spotify is unable to connect when I want to use it through my 3G C...
  • Peter__
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • BB10
  • 343 Views
  • 1 replies
  • 0 likes

HTC Windows 8s, songs won't sync to SD card

Yesterday, I was trying to sync my playlists to my phone, but it kept syncing to my phone memory, rather than my SD card, I changed the settings so music + videos will save to my phone, but it doesn't work. HELP, I CAN'T LIVE WITH NO MUSIC.

  • Newbie
  • Yesterday, I was trying to sync my playlists to my phone, but it kept syncing to my phone memory, rather than my SD card, I changed the settings so music + videos will save to my phone, but it doesn'...
  • Joe
  • Community Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 394 Views
  • 1 replies
  • 0 likes

[Revo SuperConnect - Spotify Connect] Scrobble to Last.fm

Great device, but it don't scrobble to lastfm. Who as the charge to scrobble, partner device or spotify app on the smartphone ? Seems that Spotify forget to implement scrobbling with the Connect feature. Can you just continue to scrobble even if spot...

  • Regular
  • Great device, but it don't scrobble to lastfm.   Who as the charge to scrobble, partner device or spotify app on the smartphone ?   Seems that Spotify forget to implement scrobbling...
  • Joe
  • Community Legend
  • 644 Views
  • 5 replies
  • 0 likes
  • Other
  • 644 Views
  • 5 replies
  • 0 likes

I've downgraded back to a free account and now cannot play individual songs.. just shuffle mode

I recently downgraded to a free account and am not able to just choose and play individual songs.. instead, I have to remain in shuffle mode. I have since upgraded to the $4.99/mo. Spotify Unlimited and am still having the same issue. Please advise! ...

  • Newbie
  • I recently downgraded to a free account and am not able to just choose and play individual songs.. instead, I have to remain in shuffle mode. I have since upgraded to the $4.99/mo. Spotify Unlimited ...
  • Peter__
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Other
  • 241 Views
  • 1 replies
  • 0 likes

'Not available in your area'

Quite often some tracks and entire albums are not available on my squeezebox touch (message says 'not available in your area'). The identical album is available on my laptop! So it surely is available in my area? Anyone had this problem, how is it re...

  • Music Fan
  • Quite often some tracks and entire albums are not available on my squeezebox touch (message says 'not available in your area'). The identical album is available on my laptop! So it surely is availa...
  • Peter__
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Logitech
  • 395 Views
  • 1 replies
  • 0 likes

Someone posted our Song illegally How do you get it removed?

Hey guys, we are pretty new to spotify but someone let us know that an artist posted one of our cover songs from the SteamyintheCity Music Collective to spotifiy as part of an album we had nothing to do with. Is there a way to report that song and ge...

  • Newbie
  • Hey guys, we are pretty new to spotify but someone let us know that an artist posted one of our cover songs from the SteamyintheCity Music Collective to spotifiy as part of an album we had nothing to...
  • Peter__
  • Community Legend
  • 1128 Views
  • 2 replies
  • 0 likes
  • Other
  • 1128 Views
  • 2 replies
  • 0 likes

Adding songs to playlist through API?

I would like to have a password protected page on my website that will allow users with access to be able to search Spotify artists and then add them to a predetermined playlist. Is this something that is possible? At the very least, I would like the...

  • Casual Listener
  • I would like to have a password protected page on my website that will allow users with access to be able to search Spotify artists and then add them to a predetermined playlist. Is this something th...
  • NathanD
  • Casual Listener
  • 1499 Views
  • 3 replies
  • 0 likes
  • Other
  • 1499 Views
  • 3 replies
  • 0 likes