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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 76064 Views
  • 32 replies
  • 5 likes
  • 76064 Views
  • 32 replies
  • 5 likes

Family plan subscriptions

Good Morning,I just signed up for the family plan and I'm having issues redeeming the codes to get my family members signed into spotify. My wife is on an apple product, my son on a apple, other son is on andriod and im on an apple. originally the wh...

  • Newbie
  • Good Morning, I just signed up for the family plan and I'm having issues redeeming the codes to get my family members signed into spotify. My wife is on an apple product, my son on a apple, other s...
  • Billy-J
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • family
  • 264 Views
  • 1 replies
  • 0 likes

Family Premium

PlanPremium FAMILYCountry UNITED STATES My Question If my family buys premium, but one of my brothers leaves the country for a month for vacation, will he still have premium.Is there any time limit to be outside of the residence?

  • Newbie
  • Plan Premium FAMILY Country  UNITED STATES   My Question   If my family buys premium, but one of my brothers leaves the country for a month for vacation, will he still have p...
  • jsannn
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • family
  • 111 Views
  • 1 replies
  • 0 likes

Spotify for family

Se puede usar premium for family sin compartir el mismo domicilio?? 

  • Newbie
  • Se puede usar premium for family sin compartir el mismo domicilio?? 
  • Bittencourt
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Añadir una cuenta al plan familiar que no verifico su direccion

PlanFamiliarCountry Spain Hola, Intento invitar a mi novia al plan familiar, el problema es que no verificó su dirección cuando le llego el email pidiendo que lo hiciese y ahora el proceso de aceptar la invitacion al plan familiar siempre falla. Algu...

  • Newbie
  • Plan Familiar Country  Spain    Hola,    Intento invitar a mi novia al plan familiar, el problema es que no verificó su dirección cuando le llego el email pidiend...
  • Aimee_T
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • family
  • 134 Views
  • 1 replies
  • 0 likes

Solved!! Quero melhor plano para implementar o spotify na Empresa?

Uma empresa tem cerca de 30 funcionários. Posso usar o plano familiar? Você pode usar o offline sem usar uma banda de internet?

  • Casual Listener
  • Uma empresa tem cerca de 30 funcionários. Posso usar o plano familiar? Você pode usar o offline sem usar uma banda de internet? 
  • Bittencourt
  • Spotify Star
  • 710 Views
  • 3 replies
  • 0 likes
  • family
  • 710 Views
  • 3 replies
  • 0 likes

Music deleted when I upgraded from Premium to Premium for Family

PlanFree/PremiumCountry The NetherlandsDeviceiPhone 8Operating SystemiOs10 My Question or Issue Last week I upgraded my account from Premium to Premium for Family and I only changed the payment method. Now I logged into my account and all of my music...

  • Newbie
  • Plan Free/Premium Country  The Netherlands Device iPhone 8 Operating System iOs10   My Question or Issue  Last week I upgraded my account from Premium to Premium for Family a...
  • Nico
  • Community Legend
  • 117 Views
  • 1 replies
  • 0 likes
  • family
  • 117 Views
  • 1 replies
  • 0 likes

Family Plan

PlanPremiumCountry SPAINDeviceHP Pavilion laptopOperating SystemWindows 10 My Question or Issue Hi everyone,My flatmate can't get the FamilyPlan. She is now living with me (I invited her to the Fam. Plan last month, when I started the subscription). ...

  • Casual Listener
  • Plan Premium Country  SPAIN Device HP Pavilion laptop Operating System Windows 10   My Question or Issue  Hi everyone, My flatmate can't get the FamilyPlan. She is now l...
  • Nico
  • Community Legend
  • 200 Views
  • 3 replies
  • 0 likes
  • Family Plan
  • 200 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema con mi cuenta familiar... y nombre de usuario

Tengo un Plan Premium Familiar ... pero se cancelo y acabo de activarlo... cuando envio una invitacion a mi esposa sale que la estan invitando al plan por otra persona.. que no es la titular... Deberia aparecer mi Nombre,.. ya que yo cargue la mensua...

  • Newbie
  •     Tengo un Plan Premium Familiar ... pero se cancelo y acabo de activarlo... cuando envio una invitacion a mi esposa sale que la estan invitando al plan por otra persona.. que no es la ...
  • Aimee_T
  • Roadie
  • 220 Views
  • 3 replies
  • 0 likes
  • family
  • 220 Views
  • 3 replies
  • 0 likes

Unable to join Family Subscription

Im trying to get my wife onto my spotify family plan however she keeps getting a 601 error code "Oops something went wrong, please try again." I got her to unsubscribe from her premium subscription, tried different browsers, and tried different email...

  • Newbie
  • Im trying to get my wife onto my spotify family plan however she keeps getting a 601 error code " Oops something went wrong, please try again." I got her to unsubscribe from her premium s...
  • Luke
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Which members are allowed?

PlanFree/PremiumCountry Sweden My Question or IssueMe and my wife are currently living together with my parents-in-law and siblings-in-law, sharing the same adress. Is it okay for us to share Family Premium with them, although we are a different fami...

  • Newbie
  • ...or us to share Family Premium with them, although we are a different family (but related with family ties), since we are living on the same adress?
  • Billy-J
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • family
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my music playing off a different device to the one I’m using?

PlanFamily PremiumCountry England Operating SystemIOS 10 My Question or Issue I have the family premium package that I share with my family. Although recently on a few occasions I’ve got to listen to my Spotify and my mums done the same on her phone ...

  • Newbie
  • Plan Family Premium Country  England    Operating System IOS 10   My Question or Issue   I have the family premium package that I share with my family. Although r...
  • Melody
  • Community Manager
  • 221 Views
  • 2 replies
  • 0 likes
  • family
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution I register my son with exact address but still cannot register to family plan

PlanPremiumCountry IndonesiaDeviceGalaxy a7 2016Operating SystemAndroid My Question or Issue I take a family plan and register my son. it was successful couple months ago, but suddenly being kicked out and I cannot register him back untilk now even I...

  • Newbie
  • Plan Premium Country  Indonesia Device Galaxy a7 2016 Operating System Android   My Question or Issue  I take a family plan and register my son. it was successful couple m...
  • Melody
  • Community Manager
  • 372 Views
  • 2 replies
  • 0 likes
  • pleasehelp
  • 372 Views
  • 2 replies
  • 0 likes

No spotify family after app re-install

PlanPremiumCountry PortugalDeviceHuawei P8 Lite2017Operating System Android My Question or IssueHi Everyone,I'm user of spotify family, recently had to re-install the app on my mobile phone and after downloading the new app can't log in as spotify fa...

  • Newbie
  • Plan Premium Country  Portugal Device Huawei P8 Lite2017 Operating System  Android   My Question or Issue Hi Everyone, I'm user of spotify family, recently had to re-i...
  • Billy-J
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • family
  • 222 Views
  • 1 replies
  • 0 likes

Not able to activate premium family

Premium FamilyHonduras DeviceiPad mini 3 Operating SystemiOS 11 Hi there i am having troubles activating my moms premium family account. I sent her the invite, she opens her email goes to the link and then when she inputs her name address, etc.. to v...

  • Newbie
  • Premium Family Honduras   Device iPad mini 3  Operating System iOS 11   Hi there i am having troubles activating my moms premium family account. I sent her the invite, she o...
  • undersaker
  • Newbie
  • 133 Views
  • 1 replies
  • 0 likes
  • family
  • 133 Views
  • 1 replies
  • 0 likes

Explicit content

My Question or IssueHello, I am trying to add our youngest child (13yrs) to our premium family account but for some reason the option to remove explicit content in her settings is absent. The option is available to everyone else using the account tho...

  • Casual Listener
  • My Question or Issue Hello,  I am trying to add our youngest child (13yrs) to our premium family account but for some reason the option to remove explicit content in her settings is absent. T...
  • TaniaGel
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • family
  • 147 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problème accueil

Bonjour à tous!Je voulais savoir si c’etait possible De modifier la page l’accueil. Avant j’avais Un onglet album sortie récemment et il a disparu. J’aimerai savoir comment faire? Merci

  • Newbie
  • Bonjour à tous! Je voulais savoir si c’etait possible De modifier la page l’accueil. Avant j’avais Un onglet album sortie récemment et il a disparu. J’aimerai savoir comment faire? Merci
  • SergioDavid
  • Roadie
  • 200 Views
  • 1 replies
  • 0 likes
  • Accueil
    family
  • 200 Views
  • 1 replies
  • 0 likes

Family Plan Turkey

Hello Community,I was in the family plan of spotify but although all my family got an e-mail from spotify about confirmation of address I did not get one. My account is now turned to a free one and I can not receive invitations from family plan. What...

  • Casual Listener
  • Hello Community, I was in the family plan of spotify but although all my family got an e-mail from spotify about confirmation of address I did not get one. My account is now turned to a free one a...
  • Billy-J
  • Spotify Star
  • 1507 Views
  • 3 replies
  • 0 likes
  • family
  • 1507 Views
  • 3 replies
  • 0 likes

Spotify charged me but my account is still free

I already tried the solutions such as logging out, changing passwords but I still cant use my premium account even though it was charged. I have to log in my payment details again. I dont wanna be charged twice. PLEASE FIX THIS.

  • Newbie
  • I already tried the solutions such as logging out, changing passwords but I still cant use my premium account even though it was charged. I have to log in my payment details again. I dont wanna be ch...
  • Billy-J
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Saying to to a family invite

PlanFamilyCountry CanadaDevicePC/AndroidOperating SystemWindows 10/Pie My Question or IssueRidiculous question, but save for just waiting it out is there a way to say no to a family plan invite? Person emailing me to join there plan is someone I want...

  • Newbie
  •   Plan Family Country  Canada Device PC/Android Operating System Windows 10/Pie  My Question or Issue Ridiculous question, but save for just waiting it out is there a way t...
  • Billy-J
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • family
    Family Plan
  • 161 Views
  • 1 replies
  • 0 likes

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