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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 93497 Views
  • 32 replies
  • 5 likes
  • 93497 Views
  • 32 replies
  • 5 likes

Spotify Family threw me out.

I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i cant join. Its telling me: Failiure 3

  • Newbie
  • I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i c...
  • Luke
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member invitation I sent shows another owner profile

I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that my cousin is sending him the invitation to join his fa...

  • Casual Listener
  • I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that m...
  • Jemi
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 412 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two spotify accounts sharing one FB profile

Premium Family Plan France My Question or IssueI created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail address, and used it ever since. But it takes me one additional unused spo...

  • Newbie
  • Premium Family Plan   France   My Question or Issue I created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail a...
  • Peter
  • Spotify Legend
  • 512 Views
  • 1 replies
  • 0 likes
  • Facebook
    family
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Spotify family

Hi, Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be veridied but unfortunately I have never received this email. I ...

  • Casual Listener
  • Hi,   Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be v...
  • Peter
  • Spotify Legend
  • 713 Views
  • 6 replies
  • 0 likes
  • family
    kicked out
    Premium for Family
  • 713 Views
  • 6 replies
  • 0 likes

Superuser Contribution Help!!

My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still nothing. How can this be resolved?? TYIA

  • Newbie
  • My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still n...
  • Jemi
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan Subscriptions

Hi there, I have subscribed to the Family Plan and send invite links to my family member and we registered with the same address information but why after a month their subscriptions cancelled ? They received an email to validate their information an...

  • Newbie
  • Hi there,   I have subscribed to the Family Plan and send invite links to my family member and we registered with the same address information but why after a month their subscriptions c...
  • Jemi
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution cambio de cuenta

PlanPremiumCountryMexico Devicexiaomi mi a1Operating SystemAndroid one My Question or IssueYa cancelé mi plan familiar y regresé a free pero necesito cambiar mi dirección, por lo que entiendo la unica manera es creando una nueva cuenta, pero no quier...

  • Newbie
  • Plan Premium Country Mexico  Device xiaomi mi a1 Operating System Android one   My Question or Issue Ya cancelé mi plan familiar y regresé a free pero necesito cambiar mi direcció...
  • Jemi
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • family
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not asked for address verification and then swithed to spotify free/from the family account

Plannow free, used to be family premiumCountry Czech RepublicDevice Operating System My Question or Issue Hello,I am part of the family premium account, and suddenly a recieved an email that states 'We couldn’t confirm your address, so we’ve switched...

  • Casual Listener
  • Plan now free, used to be family premium Country  Czech Republic Device   Operating System     My Question or Issue  Hello, I am part of the family premium a...
  • Jemi
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • family
  • 189 Views
  • 1 replies
  • 0 likes

Spotify Family Premium

PlanPremiumCountry MalaysiaDeviceoppo f1sOperating Systemandroid My Question or Issuewhy spotify family premium bill cannot be charge by deduct my phone credit just like spotify premium? i do not have a credit card.

  • Newbie
  • Plan Premium Country  Malaysia Device oppo f1s Operating System android   My Question or Issue why spotify family premium bill cannot be charge by deduct  my phone credit j...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • family
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong verification of address in Spotify for Families despite that we entered the same address!

PlanPremium for FamiliesCountry PolandDevice(Notebook Dell)Operating System(Windows 10 My Question or IssueHello, I have a problem with confirm of address by my family members in the Premium for Family package.We live together and both people - my si...

  • Casual Listener
  • ...y my family members in the Premium for Family package. We live together and both people - my sister and brother, despite the fact that they entered everything as it should (all the same adress), t...
  • Katerina
  • Spotify Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • address
    spotifyforfamilies
    verification
  • 568 Views
  • 3 replies
  • 0 likes

Domestic Abuse Survivors

My Question or Issue i was in a family plan with my ex who later became abusive. I left and he removed me from his family plan. I moved with family and they tried to add me to theirs but it says you cannot change households or family accounts more th...

  • Newbie
  • My Question or Issue   i was in a family plan with my ex who later became abusive. I left and he removed me from his family plan.    I moved with family and they tried to add me t...
  • Maxim
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • family
  • 339 Views
  • 1 replies
  • 0 likes

ACCOUNT FAMILY PROBLEM

I have to go in Erasmus for 6 month in USA and my family in Italy have just done an account premium family. Does It go even in USA?

  • Newbie
  • I have to go in Erasmus for 6 month in USA and my family in Italy have just done an account premium family. Does It go even in USA?
  • Jose_M
  • Spotify Star
  • 261 Views
  • 1 replies
  • 1 likes
  • family
  • 261 Views
  • 1 replies
  • 1 likes

NÃO CONSIGO ADD MINHA FAMILIA

FIZ O PLANO FAMILIA, ADD OS MEU FAMILIARES TODOS MORAMOS NA MESMA RESIDENCIA! E O SPOTIFY EXCLUIU TODOS PORQUE ALEGOU NÃO CONSEGUIR CONFIRMAR! SENDO QUE NÃO ME ENCIARAM NENHUM PEDIDO DE COMPROVANTE E NADA! QUEM SÃO OS ADD MEU PAI, MAE IRMÃ, CUNHADO! ...

  • Newbie
  •   FIZ O PLANO FAMILIA, ADD OS MEU FAMILIARES TODOS MORAMOS NA MESMA RESIDENCIA! E O SPOTIFY EXCLUIU TODOS PORQUE ALEGOU NÃO CONSEGUIR CONFIRMAR! SENDO QUE NÃO ME ENCIARAM NENHUM PEDIDO DE COMPR...
  • Bittencourt
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Einsehen der Adresse des Familien Abo

PlanPremiumCountryDeutschland DeviceWindows PCOperating SystemWindows 10 My Question or Issue Ich probiere aktuell herauszufinden, warum die Adresse, welche ich beim einrichten neuer Familienmitglieder angebe, nicht mit der übereinstimmt, welche ich ...

  • Regular
  • ...eim einrichten neuer Familienmitglieder angebe, nicht mit der übereinstimmt, welche ich für Premium Family angegeben habe. Leider ist der Lösungsartikel dazu auch nicht gerade hilfreich, da dieser v...
  • Luke
  • Spotify Star
  • 2687 Views
  • 1 replies
  • 0 likes
  • family
  • 2687 Views
  • 1 replies
  • 0 likes

Add members to family plan

I sent invitations to my family members. They receive the email, click on Accept invitation, but I does not work. I enter the code in the exchange and it says that it is invalid. Can someone help me? Thx

  • Newbie
  • I sent invitations to my family members. They receive the email, click on Accept invitation, but I does not work. I enter the code in the exchange and it says that it is invalid. Can someone help m...
  • Luke
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Changing family plan

Hi, I am currently member of a family plan with my parents (I am not the owner of the plan).I would like to start my own family plan with my wife. If I ask the owner of my current plan to kick me out and creatie my own. Will I stil have my playlists ...

  • Newbie
  • Hi,   I am currently member of a family plan with my parents (I am not the owner of the plan). I would like to start my own family plan with my wife.   If I ask the owner of my c...
  • Luke
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Can I swap to Premium for Family if i'm travelling?

Plan Premium(family) Country currently finland usually germany My Question or Issue Currently I am using spotify premium. I am consindering switching to Premium for Family, so that my family can also listen to Spotify. Since I am currently away for a...

  • Newbie
  •   Plan Premium(family) Country   currently finland usually germany   My Question or Issue Currently I am using spotify premium.    I am c...
  • Bittencourt
  • Spotify Star
  • 2046 Views
  • 5 replies
  • 0 likes
  • family
  • 2046 Views
  • 5 replies
  • 0 likes

Family premium plan

hello,registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in again, even uninvited them and re invited them and no ...

  • Newbie
  • hello, registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in a...
  • Jose_M
  • Spotify Star
  • 357 Views
  • 3 replies
  • 1 likes
  • family
  • 357 Views
  • 3 replies
  • 1 likes

Solved!! Family members do not receive the invite by email

I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do sugest is the solution?:)PlanPremiumCountry NorwayDev...

  • Casual Listener
  • I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do s...
  • Billy-J
  • Spotify Star
  • 512 Views
  • 3 replies
  • 0 likes
  • family
  • 512 Views
  • 3 replies
  • 0 likes

Solved!! Can people in a Premium for Family plan view each other's accounts/activity?

PlanPremium for FamilyCountryCanada My Question or Issue Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not the one paying for and I'd prefer to keep all of my activity private.

  • Newbie
  •   Plan Premium for Family Country Canada   My Question or Issue   Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not t...
  • Jose_M
  • Spotify Star
  • 28210 Views
  • 1 replies
  • 0 likes
  • family
  • 28210 Views
  • 1 replies
  • 0 likes