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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My Question or Issue I have a subscription in my name/email for family premium with my wife and kids. My wife found through our at&t cell plan at we can get a discount through them. If my wife switched to be the acct holder, would my kids lose their ...
PlanPremium FamilyCountryUnited KingdomDeviceDesktop PC and Samsung PhoneOperating SystemWindows 7 and Android My Question or IssueI am the plan manager (account owner) for my account. I'd had Spotify for a couple of years before finding out about th...
PlanPremium FamilyCountryGermanyUnfortunately on my Account not all members of the Premium for Family are listed.Which makes it hard for me to adjust the members. On our Family Mix Playlist I can see all of them which seems weird, since there is one ...
I had Spotify premium, I recently changed for a family one but I still paid for my premium. My brother had the same problem and he refund. How can I pay for one Label?ThanksPlanPremium for FamilyCountrySwitzerlandDeviceiPhone 6sOperating SystemiOS 10...
I have moved from Mexico to the United States. I updated my address and registered a credit card issued by a U.S. bank. My monthly subscription has been updated to reflect the USA price and currency. However, Mexico still is indicated as my country. ...
PlanFree/Premium premium familyCountry australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)android My Question or IssueI have a samsung s10 and some reason my phone has synced to m...
PlanPremiumCountryIsraelDeviceasus zenbookOperating SystemWindows 10 My Question or Issuewhen I click on the link to add members - I don't see anything. I can't use my family membership
PlanPremium FamilyCountryUnited States My Question or IssueSo I wanted to get the Google Home Mini offer they have going, so I ordered it but the address that was automatically applied from my google account was wrong. I could figure out how to edit ...
PlanFree/PremiumCountryFRANCEOperating System(Windows 10) My Question or IssueHello,My son has an account on my spotify family. I turned on filtering on explicit content and it worked well. On the other hand I would like to reactivate it and when I d...
PlanFree/PremiumCountryNetherlandDeviceOne plus 3Operating SystemAndroid My Question or IssueI have a premium family membership but IT changed in to a free membership. I can't figur out why and how tot get IT back...
PlanPremium FAMILYCountryCANADADeviceMULTIPLE My Question or IssueI've tried to redeem the Google Mini offer but the website (https://www.spotify.com/us/family/) states it's only available in the US.Why is this only offered to US plans? What offer is...
PlanPremiumCountryPolandDeviceSamsung Galaxy 9,Dell laptopOperating System Android Oreo, Windows 10 My Question or IssueI have a family plan,I added 3 members and it works for all of us,but when i send an invitation for 4th it just doesn't work. I tr...
PlanPremium FamilyCountryPoland My Question or IssueDear Spotify Community, I would like to kindly as you for help.My ex-partner was a member of Premium for Family plan. As we had split and are currently going through a rather unpleasant split of ass...
Hi! So, I joined Premium during the time that they had the offered Get Premium Spotify and also Get Hulu period that has now passed. Researching, I couldn't find anything clearly definitive about if I chose to upgrade my plan from solo-premium to a f...
Family Premium PlanPremiumSouth Africa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I get Family Premium plan in South Africa???
This applies to any of the Web players on any browser and platform, and to both the MacOS and Windows Apps. It does not apply to the iOS and Android Apps.Along with the Family account, there is a "Family Mix" playlist. This playlist used to show icon...
I'm Bas and living in Holland. My ex and I recently seperated and soon I will have a new adres. We used to share one account but now want to switch to Premium for Family. We still operate as a family but the information page says you need to live on ...
Hi, I received an email from Spotify advising that if I upgrade to Premium Family, I would receive a Google Home Mini. I have not received an email with the promo code and the link provided in previous threads provides a message that I have already e...
PlanFree/PremiumCountry DeviceSamsung Galaxy 9S+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis morning I received an email with an offer for a free Google Home Mini, but the shipping address it was sent to is one I n...
HelloI use premium family account to create playlists for my young children .I would like to switch easily between the members from my phone (for exemple for car trip)without Connect/disconnect each time. It seems possible with app on smart tv. Is it...