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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have two kid profiles on my premium family account, and they each listen on their own respective phones. However, the playback from one profile "leaks" to the other phone, which means that one can control the other one's playback, and they cannot l...
Plan: PremiumCountry: UKDevice: MightyOperating System: iOSMy Question or IssueI have a Spotify Mighty that I have previously used, but when I try now it tells me I have reached the limit of offline playback devices on my Premium account. So I want t...
I started with Spotify free. Almost 1 week ago I paid for 1 Year premium. (A few days before the end of my free period) At the moment my account still shows ‘Free’ and I still can’t use premium. My next payment shows I have to pay 10 euro next week. ...
PlanPremium FamilyCountryCanadaDeviceSamsung s10 +Operating SystemAndroid My Question or IssueI have a Premium Family subscription, and I've been charged twice in a month since October (the payments are every 13th and 23rd). That was confirmed by my ...
PlanPremiumCountryUSDeviceIphone 6plusOperating SystemiOS 12My Question or IssueI was invited to join spotify premium family. Looking ahead to be a year I join the family package. I do not know whether after the expiration of the period of one year, ...
Hello I have a premium family subscription and I sent an invite to my son but when we go to create an account for him we are stuck in an endless loop trying to prove that he is not a robot. I have tried creating an account on several different comput...
PlanPremiumCountryLithuaniaDeviceOneNote 7T ProOperating SystemAndroid, Windows 10 My Question or IssueI tried joining spotify family and I got an error: There was a problem, try again later. When I connected to my profile it automatically changed my...
PlanPremium FamilyCountryBelgium. My Question or IssueWe want the Premium Family, since we live at one address. But my parents are currently on vacation in Spain. Is it still possible to activate it while they're there? Thanks in advance! Ynias
PlanPremiumCountryBrazil DeviceMoto G7 Operating SystemAndroid 9 My Question or IssueWhen a member of my family, which lives with me, try to accept the invitation and fill out the address, Spotify returns that the address is no equals my address, but...
Does anyone know how I can find out what the username details is of my daughter on our family premium plan? I have logged in and can see that she is on our account but I dont know her username and she cant log in.Any ideas?
PlanI says free but I bought Premium DeviceHuawei Psmart 2019 My Question or IssueI bought Spotify Family this morning but I made a new account so I verified my email later than that I bought family. Now I have the issue that I can't use family and o...
I had a premium account for student (my billing date was 12.day and i paid for 3.month)Today, i started family plan. My new billing date is 4.04 now but also full charged But i am just only use family plan for a 14 days (from 20.03 to 4.04 ) Why i pa...
Hi, so I'm moving from Malaysia to Singapore. I was already a premium user in Malaysia but I would like to change my country to Singapore to join my brother's family plan. However, it seems that in order to change countries, I have to let a billing c...
Hey! I have the family plan and have invited other family members. 3 of the 4 I've invited have worked. I'm having problems with my son being able to access it. It keeps saying you can't join your own plan. He's logging in with his email and password...
Hi - I paid for the Premium Family account this morning, but the account is not showing up as a Family account. The manage button is not present.
PlanFamily PremiumCountryUSADeviceiPhone XR, MacbookOperating SystemiOS 13, OSX Catalina My Question or IssueI have a Family plan and have set up multiple accounts within it. We use Sonos to stream music on speakers at home; I also listen on my Macbo...
My Question or IssueHelloI can’t add my daughter to my premium account have managed to add two other family members. She has a Spotify account so sending to correct email. When she clicks on email to accept she gets a message unable to join. Any help...
PlanPremium For FamilyCountryTurkeyDeviceXiaomi Mi MIX 2 Operating System(Android) My Question or IssueI am using Premium For Family plan with my family since a year. This month Spotify took 26.99₺ on 9th of March thats the original payment but Spoti...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Spotify family Premium account. All accounts are registered to either me or my kids....
My family members cant accept the invitation Ive sent to them they input the same address and everything and it still doesnt work this really makes think about changing to google music