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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have a Premium Family subscription in Australia. I'm offended to find my Home page defaced with "In Solidarity: Black Lives Matter" - and since I'm paying, I want to have the option to remove this propaganda! Black Lives Matter is a socialist group...
Hi, this is kind of a difficult topic to talk about for me but if I don't do anything, I'll have serious trouble, so here goes. I created a Family Plan for me and my roommates in order to all have Premium together, since my friends couldn't afford it...
Loving the kids app, thank you for that. Might be just me but it does not seem to be able to pass the music over to as many devices as the normal Spotify app. It can certainly play music on BT speakers but can't send the music to any Sonos device in ...
PlanPremium Family PlanCountryPhilippinesDevice(OnePlus 6, Galaxy S7, Desktop)Operating System(Android 10, Android Oreo, Windows 10) My Question or IssueI subscribed to Spotify's Premium Family Plan using my new MCO Visa Card. The currency in use is ...
I pay for premium for students and I switched over to spotify family. will I still be charged for the rest of the student premium term or does it automatically stop the payments
I previously had a Premium account which has used to login to multiple devices. I have upgraded to Premium Family and now have 3 accounts including my own account which is setup as the manager. My wife has signed in to her new account on her phone an...
PlanSpotify FamilyCountryDenmarkDeviceiPad/iPhone Operating SystemLatest iOS. My Question or IssueI just upgraded to Spotify Premium and entered my current address in Denmark. I sent the link to my partner, who is right next to me, who entered the sa...
PlanFamily PremiumCountrySwitzerland My Question or IssueWith none of our accounts, we're able to listen to audio books ("hörbücher") like this here (on any device):https://open.spotify.com/playlist/4ZHMIQL6QYJND3BZHO1srn Clicking on the play button ...
PlanPremium Family PlanCountryAT (Austria)DeviceGalaxy Tab, Iphone 5, Lenovo LaptopOperating SystemiOS 10, Android, Windows 10 My Question or IssueIs it possible for my daughter to log in to the Full version of Spotify to make some changes in her Pla...
PlanPremium for FamilyCountryPhilippinesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm a retired person with seven children and 20 grandchildren in different ag...
Please give us a real step by step page with instructions on how to add members - this is CRAZY - Why is it so difficult? My Question or Issue
PlanPremium FamilyCountry Deviceiphone XOperating System My Question or IssueWe can only play one device under our Family Plan. This has been a perpetual and frustrating issue. If one device is playing, it will get kicked off as soon as a second devi...
Plan - Premium for FamilyCountry - Australia My Question or IssueI have Premium for Family with 3 members.Adding my son is not working.I sent him an invite. He clicks Accept Invite, at the next screen he is asked to log in, he tries to use his @hotma...
I wish to use spotify for my son´s lullabies for bed while being able to listen to my own music as well, and therefore subscribed to the premium family plan. how can i create an account for him without having an email-adress, as mine is already regis...
I purchased a premium family plan in India but after changing my location to Canada and then trying to add my wife onto the family plan, I’m not allowed to add her. Anyone has any clue on what I’ve got to do to make this work. I’ve followed the instr...
Hi, My wife (iPhone) and me (Android) do not have access to the family mix. We tried all the knowledge base articles and reinstalled the app.When we go here: https://www.spotify.com/nl/account/family/ the page loads perpetually (3 dots ...) Can you f...
I have the following question because I can't find my answer at the top of the community page. I am currently a spotify premium user and my billing cycle is on the 3rd of every month. If I upgrade it to spotify Premium for Family today, the 10th, am ...
Hi, I am thinking about an upgrade to Spotify Family. But to do so, there is one use case I need to have answered. We have a Sonos environment in several rooms (living room, kitchen, children's rooms, office and so on) and there are two smartphones f...
Planfamili planCountrySpainSamsung Galaxy j5Operating System My Question or IssueHi, I've got a new family plan.I did install it on my dads phone and i he did get my invitation all good, but when i get his phone and try to download his playlists i ca...
PlanFamily PremiumCountryHonduras DeviceIphone 11 My Question or Issue I was trying to access my family's plan but it doesn't let me because it believes I live in another country. My family is paying for this subscription and I don't understand why i...