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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi,I've subscribed to Premium Family and invited one other user to join. She has accepted and has logged in on her account (yes I have checked that we are both on signed in on our own individual accounts!) We cannot both listen at the same time. If I...
PlanFree/ Previous Family PremiumCountryUSADeviceiPhone 8 plusOperating SystemiOS 10 My Question or IssueI am trying to sign up for a new Premium Family plan. My previous plan was cancelled and has expired. I try to sign up for a new plan with the 3 ...
PlanFreeCountryVietnam My Question or IssueI cannot start subscription for Premium Family, when I click Get Started on the Family Plan, I get an error, notify me that I am not eligible. Does anyone have this problem?
Country : FRANCEPlan : Family PremiumDevice : Computer with Windows 10Browser : Chrome----Hello,I just tried to order the Google Home Mini with the special offer. I was planning to order it for my 3 residences where we have 3 Spotify Premium Family A...
PlanPremium FamilyCountry Deviceandroid phones, android tablet windows 10 PCOperating System(Android, Windows 10 Windows 10,etc.) My Question or IssueMy wife and I use the same two email addresses. I have upgraded to Premium Family in order that we c...
PPremiumCountry USA Really simple question, I think, and should be a simple answer. I use Spotify on mobile phone when I am at work, the gym, in the car, etc. I have Spotify setup on our Amazon Echo and Dots at home. Everything works great.Except. Wh...
PlanFreeCountryAustralia Deviceiphone 6sOperating SystemiOS 13 My Question or IssueMy partner setup Spotify family so I canceled my premium. She sent me a link to join but when I go to put in our address it keeps saying there was a problem. I had fam...
Salve. Il mese scorso ho creato un abbonamento a Spotify family inserendo tutti i dati richiesti. Da quello che so i primi tre mesi dovrebbero essere gratuiti, ma non so per quale motivo mi ha già fatto pagare il periodo tra novembre e dicembre (nel ...
Hi, I’m from Malaysia and I would like to subscribe family premium with my brother. But my brother’s jobs require him to go Singapore and sometimes stay overnight at there. So is it possible for me to invite him to the family premium??
My Question or Issue: Do I keep my wrapped recap when I join spotify family and will I still the recap from this yearI Made a spotify family account and my son is afraid he will miss al of his played numbers from this year and he won’t know how many ...
I find it frustrating that as a single mom, being only one adult (with kids) in my household, I need to pay for a full family membership in order for my daughter to gain access to the Spotify kids app. I am already a premium member, but now I almost ...
PlanFamily PremiumCountryFranceDeviceXiaomi MI A3Operating SystemAndroid 9 My Question or IssueI'm having trouble listening to my Family mix. When on my phone if I choose "Listen now" i get redirected to this same page ( attached ), and i can't acces...
With these latest changes, how am I going to keep my family on the plan that lives abroad? This is a horrible change. I will flee to Apple Music if need be. I use Spotify family plan to make playlists for my parents who are in nursing homes across th...
PlanSpotify Premium FamilyCountrySwedenDet är tyvärr mycket som hänger upp sig med Premium Family.Jag har lagt till familjemedlemmar samt angett adress när jag precis startade Premium Family.Men nu när jag skall lägga till ytterligare en familjemedle...
FamilyPremiumUS Device(iPhone 6s)Operating System(iOS 10,) My Question or IssueI do have a family account with one of my sisters, but I would like to add my other sister that lives in Brazil, Right know I`m in Brazil as well, but when I try to put he...
PlanPremium FamilyCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI have a Premium Family subscription but cannot add Family members. When I go the section 'Manage your Family Accounts' and press 'Go' I get a screen which says 'Help ...
PlanPremiumCountryUSDeviceTesla Model 3, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue -This seems to be an old issue, which is disappointing. I've added another user to my Premium account and then they're randomly removed with th...
PremiumDevice not relevent My daughter and I live in the same house. We had a family account- now it appears we don't and she's lost access to all her playlists etc. We live in three countries throughout the year. I can have an account, I think, in a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have premium family account: currently resident in germany but I would like to change se...
PlanPremiumCountryAustraliaDevice Operating System My Question or IssueIs it possible to transfer from one Family Plan to another if you're not the lead on the account? What is the correct process to do this?