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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryUKDevice-Operating System- My Question or IssueHi, for some reason only one of the members of my family plan is appearing on our family mix, none of us have left the mix and I don't have the option to leave or join just to manage th...
I currently have a premium student account, and my family is planning to get a family premium account. The thing is, they're getting the plan that comes with the free 3 months, and since it doesn't apply to an account that already has had premium bef...
PlanFree/PremiumCountrySwitzerland Device(Oneplus 8, Nokia)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI upgraded to premium family and invited my wife, and she is listed in my abo as a member but she only has a free a...
PlanFreeCountryUSADeviceiPhone 7Operating System(iOS 12 My Question or Issuebasically the title. we’re moving in a couple days but i want to buy the family plan for the trip. i’ve heard accounts get blocked from using a bad address or something? so i...
Hi there, Due to Covid-19 I am outside my 'home country', not sure when I will be able to return.I have a Premium Family plan and I want set an account for my daughter. Can this be done while we are away. My daughter is also with me. Thanks!
I made a family Spotify plan with my sister and mom so I get charged 14.99 per month, my mom is still getting charged monthly for Spotify premium. I want reimbursement but it’s hard to get help from Spotify since we can’t contact by phone so this is ...
I have a premium/family plan account and I would like to add my home as an account holder. The entire family uses our Alexa in the kitchen and that device is set to my account. This is a problem when I am not home but rather in the car listening to m...
Hello. Hope someone can Help. I have a premium family membership through my wife. I got a new Iphone the other day but cant log into the premium/family account on it. When I look at my old phone the users name is a long alphanumeric name that goes of...
What to do after carelessly breaking the terms and conditions? A few years ago me and my friends wanted to have Spotify Premium for as cheap as possible and didn't think twice about any terms or conditions for it. Just recently my conscience woke up ...
PlanFree/PremiumCountry PolandDevice(Galaxy S7, PC)Operating System(Android 8.0, Windows 10) My Question or Issue So im trying from a week to buy a Family Subscription and i have all time errors:My cards Mastercard and Visa -> "Payments failed. Try a...
PlanPremium for FamilyCountryAustraliaDeviceWindows Laptop and iPhonesMy Question or IssueWe have just upgraded to Premium for Family. After a couple of days I am getting artist suggestions, podcast suggestions and recently played items relevant to o...
Hi,I just upgraded from my Free account to Premium and all was ok, my account showed Premium and I got 3 months free as per the offer.I then purchased The Family Plan for max 6 people with the 3 months free special offer - my understanding was that I...
Hi there, my husband as signed up for the family premium account.When im trying to add my self to account, i cannot, im tried on multiple devices and still cannot connect.
PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 13 My Question or IssueI've been using Spotify premium for several years and have to upgrade to Family plan because of kids. What happens to my playlists when I do so? And also, will stats, li...
PlanPremium FamilyCountrySouth africaDeviceSamsung Galaxy J7 Prime Operating SystemAndroid Oreo, My Question or IssueI can't pay for spotify premium family using my card... everytime I get redirected to the vodacom payments screen. Why can't I just p...
PlanPremium for Family CountrySweden My Question or IssueWhen will we be able to use Spotify for Kids in Sweden?Also, is it possible to use google nest (with voice recognition) to access content for a kid-profile/acocunt? /macoo80
lanFamily PremiumCountryGermanyDeviceSamsung Galaxy, Computer, Laptop, WebappOperating SystemAndroid, Win10 My Question or IssueMy family consists of people who travel a lot and may even be away from home for a longer time period due to job and other...
PlanPremiumCountryNorwayDeviceWindows Computer (fully upgraded)Operating SystemWindows 10 My Question or IssueWe just got the family plan, and added two excisting accounts and created two new ones into the plan. While trying to add songs to one of th...
I have premium family and I sent the invite so my husband can sign up under his OWN account name. When he plays spotify on his android phone (under his account) on our sonos speaker, and I am down the street at a park with my iphone and spotify, usin...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Family plan does not work for me. There is NO place to add family members. I see no slots. p...