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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27544 Views
44 replies
4 likes
Ich habe heute Spotify Premium auf Premium Family geändert.Bei meinem Sohn hat es funktioniert.Bei Frau und Tochter habe ich ein seltsames Problem. Für meine Tochter habeich eine neue Mailadresse registriert und wir haben ihren alten, kostenlosenSpot...
Ich habe heute Spotify Premium auf Premium Family geändert. Bei meinem Sohn hat es funktioniert. Bei Frau und Tochter habe ich ein seltsames Problem. Für meine Tochter habe ich eine neue M...
Spotify Legend
1022 Views
3 replies
0 likes
Me and my family have a spotify premium spotify subscription. Since today it is not working on my account but for every other family member. I did not got kicked out or banned, it is just not working. Thanks for your help
Me and my family have a spotify premium spotify subscription. Since today it is not working on my account but for every other family member. I did not got kicked out or banned, it is just not w...
Spotify Legend
574 Views
1 replies
0 likes
PlanPremium FamilyCountryGermanyDeviceFairphone 3, open webplayerOperating SystemAndroid Oreo, Windows 10 My Question or IssueDear Community, since 2 weeks my spotify is playing strange songs that I've never played before. No matter which playlist I'...
Plan Premium Family Country Germany Device Fairphone 3, open webplayer Operating System Android Oreo, Windows 10 My Question or Issue Dear Community, since 2 weeks my s...
Spotify Legend
540 Views
1 replies
0 likes
Many families find themselves in unusual circumstances because of Covid-19, including families separated physically but wanting to be closer together. Now would be a fine time to suspend the (generally sensible) "under the same room" restriction for ...
Many families find themselves in unusual circumstances because of Covid-19, including families separated physically but wanting to be closer together. Now would be a fine time to suspend the (g...
Spotify Legend
776 Views
1 replies
4 likes
Hi all, I am having issues adding my daughter to the Spotify Family plan. My situation is a bit complicated: We live in France, but I travel a lot to Tunisia for work. We are currently stuck in Tunisia due to the COVID-19 travel restrictions. Now, wh...
Hi all, I am having issues adding my daughter to the Spotify Family plan. My situation is a bit complicated: We live in France, but I travel a lot to Tunisia for work. We are currently s...
Roadie
842 Views
1 replies
1 likes
I have tried to watch different videos on how to change my playlist cover photos. I want to know why it won't work on my Chromebook. I have the app downloaded on my computer but it still will not work. There is no edit sign.
I have tried to watch different videos on how to change my playlist cover photos. I want to know why it won't work on my Chromebook. I have the app downloaded on my computer but it still will not wor...
Moderator
12894 Views
1 replies
70 likes
Is the 60 day offer only for individuals ? I keep ads for 60 days but it only shows 30 when I log in, I’d like to get to get family for 60 days, I’m in Australia.
Is the 60 day offer only for individuals ? I keep ads for 60 days but it only shows 30 when I log in, I’d like to get to get family for 60 days, I’m in Australia.
Moderator
454 Views
1 replies
0 likes
I haveSpotify premium for family. When using my iPhone to play my playlists my only option is shuffle play unless I select the first song and go from there. The play button for the playlist is shuffle only. Is this normal? Why can’t I just play witho...
I haveSpotify premium for family. When using my iPhone to play my playlists my only option is shuffle play unless I select the first song and go from there. The play button for the playlist i...
Moderator
460 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 10 My Question or IssueMy husband and I have had our own Premium Accounts for more than 3 years. Now my sister is coming to live with us and she has her own Premium Account. So we'll be paying $9.99 x 3 ($29.97) ever...
...nd she has her own Premium Account. So we'll be paying $9.99 x 3 ($29.97) every month unless we switch to a single Premium Family Account. Financially, it makes sense to do so. Our c...
Casual Listener
917 Views
2 replies
0 likes
PlanPremium familyCountryGermanyDeviceHuawei phoneOperating SystemAndroid My Question or IssueHi Community,I am trying to add my mother's Spotify account to my premium family plan. We live at the same address and are also at the moment both physicall...
Plan Premium family Country Germany Device Huawei phone Operating System Android My Question or Issue Hi Community, I am trying to add my mother's Spotify account to my premium family...
Casual Listener
1703 Views
2 replies
0 likes
Hello,I blocked songs at my brother's account using the filter to hide explixit content. I only wanted to do it for some time, not forever, it was for fun Now even when I clicked it back, to let him listen to whatever he wants, spotify still doesn't ...
Hello, I blocked songs at my brother's account using the filter to hide explixit content. I only wanted to do it for some time, not forever, it was for fun 🙄 Now even when I clicked it back, to let...
Casual Listener
4686 Views
2 replies
0 likes
Premium Family PlanCountryUK DeviceN/A Operating SystemN/A My Question or IssueMy partner and I are temporarily living separately for the duration of lockdown (she works for the NHS and I'm immunocompromised). She's rented a place close to the nearby...
Premium Family Plan Country UK Device N/A Operating System N/A My Question or Issue My partner and I are temporarily living separately for the duration of l...
Spotify Star
706 Views
1 replies
0 likes
Bonjour, Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voir plus d'offre", je clique ensuite sur "spotify etudiant", ça me renvoie s...
Bonjour, Je souhaite renouveler mon abonnement étudiant sachant qu'il est toujours valide jusqu'au 31 aôut. Cependant, lorsque je vais dans "démarrer spotify premium" puis "voi...
Moderator
3384 Views
3 replies
0 likes
My husband got a new phone and can't figure out how to get his account back. I am the plan manager and can't figure it out either. Is there a way to retrieve his information? Or does he have to start all over again? Thanks for your help
My husband got a new phone and can't figure out how to get his account back. I am the plan manager and can't figure it out either. Is there a way to retrieve his information? Or doe...
Moderator
1189 Views
1 replies
0 likes
PlanFamily Premium (trying to join-- for now I'm still on the free account)CountryFranceDeviceHuawei Y6 2017 / Asus TP201SA / a variety of other computers (I tried from every computer we had at home...)Operating SystemAndroid / Windows 10 My Question...
Plan Family Premium (trying to join-- for now I'm still on the free account) Country France Device Huawei Y6 2017 / Asus TP201SA / a variety of other computers (I tried from every computer we h...
Casual Listener
1133 Views
4 replies
1 likes
Hello everybody,Yesterday I try too change premium for family premium spotify take twoo times money from my acount but status of acount is still only premium.How long I must wait till it's change form family premium?
Hello everybody, Yesterday I try too change premium for family premium spotify take twoo times money from my acount but status of acount is still only premium. How long I must wait till it's c...
Moderator
608 Views
1 replies
0 likes
PlanFamily PremiumGermany DeviceLaptop, Galaxy S7, Sonos Play:3Operating SystemWindows 10, Android, Sonos My Question or IssueHello,I was just reading a few posts but I want to address this problem right here. After upgrading to premium family playba...
Plan Family Premium Germany Device Laptop, Galaxy S7, Sonos Play:3 Operating System Windows 10, Android, Sonos My Question or Issue Hello, I was just reading a few posts b...
Moderator
445 Views
1 replies
0 likes
I want to change my family. Can i change it and join the other family immediately. Thanks...
I want to change my family. Can i change it and join the other family immediately. Thanks...
Spotify Legend
398 Views
1 replies
0 likes
I cant seem to find anywhere to start my family plan and add family members??help?? PlanPremiumCountrySouth AfricaDeviceHUwai P20 proOperating SystemWindows 10 My Question or IssueI cant seem to find anywhere to start my family plan and add family me...
I cant seem to find anywhere to start my family plan and add family members?? help?? Plan Premium Country South Africa Device HUwai P20 pro Operating System Windows 10 My Q...
Casual Listener
486 Views
2 replies
0 likes
Germany: In dieser Ausnahmezeit, in der wegen Coronavirus alle zu Hause bleiben sollen, möchte ich einer mir bekannten 5köpfigen Familie fpr zwei Monate oder länger Spotify Family schenken. Aber wie kann ich das machen? Spotify Gutscheine von der Tan...
Germany: In dieser Ausnahmezeit, in der wegen Coronavirus alle zu Hause bleiben sollen, möchte ich einer mir bekannten 5köpfigen Familie fpr zwei Monate oder länger Spotify Family...
Regular
1050 Views
2 replies
0 likes
