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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry BarcelonaDeviceiPhone Operating System My Question or Issue Estoy en una plan familiar. Al renovar el contrato, di una dirección de correo diferente por error y ahora no puedo acceder al Premium. Como puedo cambiar la direcció...
PlanFamily PremiumCountry SlovakiaDeviceiPhone 7+Operating SystemiOS 11.4.1 My Question or Issue Hello I had Spotify family and I was removed from thereI was a founderMe and 5 others don’t have premium, but why ?Why we were removed from this ?I have ...
3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğini ve şuan kullanılması gerektiğini düşünüyorum. K...
el día 21 se me hizo un cobro doble, espero que ese dinero me sea devuelto, estoy en plan filiar hace más de 6 meses y la verdad no es justo que hagan eso con nuestro dinero.
Hi, I would like to upgrade my account to a family premium plan. I have already been billed for this month an am afraid of being charged again full price if I upgrade. Is there anyway to roll the accounts into each other and just be charged the diffe...
**bleep** **bleep** I SUBSCRIBED TO A FAMILY ACCOUNT BUT THEN I FORGOT THE ADDRESS THAT I ENTER SO THEN I INVITE MY FRIEND THE HE ENTER HE'S ADDRESS AND THE SPOTIFY KEEPS TELLING HIM THAT WE NEED TO HAVE A MATCHED ADDRESS wth?!?!?!?! THEN SPOTIFY WON...
My Question or IssueI had this family plan with my roommates then I asked my admin to remove me from the plan and I moved back to my home. Now I want to join my real family's family plan but I couldn't so as my brother. Does anyone knows why ?PlanFre...
Hi I've tried to get the family plan to work but it the submit button won't work the payment is up to date and payed up but still nothing can anyone help
Hello! I already have a pre existing account, with premium, and my cousin invited me to join her family plan. We live in the same house and all the requirements are met, but when I click on the link in the email invite that she sent me, it doesn't co...
Hi, I have subscribed spotify family last january. Only 2 accounts have been created,one for me and one for my elder daughter. I have been trying to add an account yesterday for my second daughter. Then she receives the invitation and clicks on it, t...
Hi,If I just paid the month of Spotify Premium and I change to familiar plan, I have to pay all the mensuality or just the difference.Thanksfor the help.
Plan Premium FamilyCountry: Germany (formerly UK) My Question or IssueI've had a premium family subscription for a number of years. I recently moved from the UK to Germany. When I moved I had to update my payment means which meant changing my country...
I was in a family plan a few months ago. However I was by accidentely kicked out and today I was attemtped to be added back. However I was not able to join and after looking through the FAQ I realized it was because I can only join family plans once ...
Hi,My account is shut off, because I didn’t pay for the account and the email that i got from spotify didn’t really tell me how to get my account to work again. Should i just transfer the money to spotify or what?
I was charged for both family and student premium. (49NOK) (149NOK). I only paid for family!!!
PlanFree My Question or Issue I want to apply for premium for family, but my kids will go to study aboard in next 2 months. Can they still join the premium for family when they are studing aboard? Thanks.
PlanPremium/FamilyCountry MéxicoDeviceSamsung J7 PrimeOperating SystemAndroid My Question or IssueI have problems with the users who register to my family plan, I had already passed this once, I have almost all the spaces occupied, two of the people ...
PlanFamily PremiumCountry New ZealandDeviceHP Spectre X360, Iphone 6sOperating SystemWindows 10, iOS11 My Question or IssueLogged in to check the family subscription to add my son. I logged into the Spotify website > Click Account > Premium for Famil...
None of the below information is required. However, the more you provide the easierds it will be for us to try and help.PlanPremiumCountry SwedenDevice Operating System My Question or Issue I´ve sent a invite to my daughter to "join" my "family". She...
PlanPremium CountryU.S. Device(iPhone 6s, Amazon Kindle Fire HD 8, Laptop PC) Operating System(iOS 11.4.1, FireOS, Linux Mint, Solus, Windows 10) My Question or IssueI received an email notification that said I had to renew my verification within 7 d...