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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77320 Views
64 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94865 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77756 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208782 Views
267 replies
35 likes
Hello, Last week I received several e-mails where I had to confirm the address to be able to continue my Spotify Premiun plan. However, they were directly sent to SPAM and I didn't realize that they were there. Now, I find myself out of the Premium P...
...remium Plan". Could you please send me get back my Premium Plan, and still be in the Family Plan? Thank you very much in advance.
Spotify Star
684 Views
3 replies
1 likes
PlanPremiumCountryUnited States My Question or IssueI recently purchased Premium for Family with the intent of adding my girlfriend (who already has premium, but will join me on the family plan) as well as my brand's account, which is currently free ...
Plan Premium Country United States My Question or Issue I recently purchased Premium for Family with the intent of adding my girlfriend (who already has premium, but will join me on t...
Spotify Star
419 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceLG and ComputerOperating SystemLatest Android and Windows 10 My Question or IssueA few hours ago I got the email for the Google home mini and I was excited until I saw it said Coming soon and I could not put one in the b...
Plan Premium Country Canada Device LG and Computer Operating System Latest Android and Windows 10 My Question or Issue A few hours ago I got the email for the Google home mini and I ...
Roadie
601 Views
1 replies
1 likes
Hello,I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, but he couldn't accept the invitation, even if we tried t...
Hello, I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, b...
Spotify Star
540 Views
3 replies
0 likes
I am trying to add my 11 year old daughter to the family subscription and when I try to set it up via the invitation email, I get prompted that I need to create an account for her.Since she is 11, it won't let me.Any other way I can create an account...
I am trying to add my 11 year old daughter to the family subscription and when I try to set it up via the invitation email, I get prompted that I need to create an account for her. Since she is 1...
Community Legend
614 Views
1 replies
0 likes
Hi, I am currently a Premium Family user for about 2 years. I am the "leader" of this family and I invited my brother and sister to join me. However, thing is I used Premum for Family before I reregistered today (because for context: my brother was s...
Hi, I am currently a Premium Family user for about 2 years. I am the "leader" of this family and I invited my brother and sister to join me. However, thing is I used Premum for Family before I r...
Spotify Star
385 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceMicrosoft Surface LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I am a premium student member who created a family account that I stopped 10 minutes later as I found out my ste...
...ember who created a family account that I stopped 10 minutes later as I found out my stepdad had already created the account, therefore, I cannot access my step-dad's family premium account. &n...
Spotify Star
326 Views
1 replies
0 likes
PlanPremiumCountrySingaporeMy Question or Issue:Spotify asked me to verify my address via email, but it was automatically classified as junk and I did not view the email at all. Now, my premium account under family has been disabled even though I am ...
...y premium account under family has been disabled even though I am still paying my bills. Is there any way for me to salvage this without signing up for a solidatiry Premium account, just by being a...
Spotify Star
454 Views
3 replies
0 likes
Hello. I'm not sure which area to post this, and I'm so frustrated that I honestly don't care. However. I saw on a post somewhere on here that you have to cancel your plan, wait for it to expire, then subscribe to Premium For Family again, then it wi...
...xpire, then subscribe to Premium For Family again, then it will allow you to change your address. I just went in to subscribe again, it asked for my card information, then I clicked "Subscribe to P...
Community Legend
393 Views
1 replies
0 likes
How do I redeem the Google Mini when purchasing the Family Plan subscription
How do I redeem the Google Mini when purchasing the Family Plan subscription
Newbie
387 Views
1 replies
1 likes
Plan: Premium FamilyCountry: Italy My Question or IssueI have premium family and my childs hear music, but some song and author are content explicit messages that should not be eared by my childs.How can I disable the explicit content for us ? My chi...
Plan: Premium Family Country: Italy My Question or Issue I have premium family and my childs hear music, but some song and author are content explicit messages that should not be eared b...
Community Legend
876 Views
1 replies
0 likes
CountryFRANCEMy Question or IssueHello, I have following question: My daughter has already a student premium account, and I have just paid for a family premium for the rest of us.To switch to our family premium, she must stop first her student paymen...
Country FRANCE My Question or Issue Hello, I have following question: My daughter has already a student premium account, and I have just paid for a family premium for the rest o...
Community Legend
2184 Views
3 replies
0 likes
Plan My Question or IssueI have a free premium account I got with my phone deal if I upgrade to a family account how much will I pay
Plan My Question or Issue I have a free premium account I got with my phone deal if I upgrade to a family account how much will I pay
Spotify Star
324 Views
1 replies
0 likes
Hi!My family and I have premium for our family and it said our payment wasn't working or something and we needed to pay to maintain our subscription. One person in my family paid the subscription for the family but it only "upgraded" the subscription...
Hi! My family and I have premium for our family and it said our payment wasn't working or something and we needed to pay to maintain our subscription. One person in my family paid the subscription f...
Spotify Star
1287 Views
1 replies
0 likes
My Question or IssueI am unable to accept the invite to join the family plan even after multiple tries. The main host had tried reinviting me, removing me and I had already verified my email the previous time and was using spotify without any issue t...
My Question or Issue I am unable to accept the invite to join the family plan even after multiple tries. The main host had tried reinviting me, removing me and I had already verified my e...
Spotify Star
1161 Views
1 replies
0 likes
Can i have the google home mini even if i have a family memebership ?PlanPremium
Can i have the google home mini even if i have a family memebership ? Plan Premium
Music Fan
1851 Views
4 replies
0 likes
I have Premium Family account and so have registered for the Google Home Mini voucher code, which I have been told will be sent to me via email. I created my account with my Facebook account, and therefore have no email address registered for Spotify...
I have Premium Family account and so have registered for the Google Home Mini voucher code, which I have been told will be sent to me via email. I created my account with my Facebook a...
Spotify Legend
1407 Views
1 replies
0 likes
So I wrote out a well organized and thorough message but when I tried to submit it it said I needed a label. After adding a label and submitting the page refreshed with an error and I lost it all. My wife and I have been on premium for years and afte...
So I wrote out a well organized and thorough message but when I tried to submit it it said I needed a label. After adding a label and submitting the page refreshed with an error and I lost it all. &...
Community Legend
682 Views
3 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 7 Operating SystemiOS 12.2 My Question or IssueBefore the new iOS update I could go into any artist and could see their albums/individual songs. Now when I try to, all I can do is shuffle play. When trying...
Plan Premium Country United States Device iPhone 7 Operating System iOS 12.2 My Question or Issue Before the new iOS update I could go into any artist and could see t...
Casual Listener
338 Views
1 replies
0 likes
I am trying to manage my Premium for Family account. Instructions say to go to my account (which I've done) and click on Premium for Family on the menu on the left - there is no Premium for Family on this menu! I have followed all of the instructions...
I am trying to manage my Premium for Family account. Instructions say to go to my account (which I've done) and click on Premium for Family on the menu on the left - there is no Premium f...
Spotify Star
21859 Views
5 replies
1 likes
