Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Spotify familyPremiumFrance DeviceMacbook Pro mi 2014Operating
SystemMojave 10.14.2 My Question or Issue Bonjour, j'utilise Spotify
connect pour écouter de la musique de mon compte Pichounette82 sur l'app
Spotify de mon Mac via Spotify connect vers m...
Spotify family Premium France Device Macbook Pro mi 2014 Operating System Mojave 10.14.2 My Question or Issue Bonjour, j'utilise Spotify connect pour écouter d...
None of the below information is required. Hwever, the more you provide
the easier it will be for us to try and help.PlanPremium Operating
System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got
4 person in my family account and 2 of ...
...0,etc.) My Question or Issue I got 4 person in my family account and 2 of them can not log in because of that problem. I pay this month payment and that did not work, so ı decide to get a n...
Have this family thing going since April. My girlfriend is suddenly
having premium issues as if she's not part of the plan or any plan
anymore. But I haven't done anything to change that I can't see any
information in my Spotify account on the app or...
Have this family thing going since April. My girlfriend is suddenly having premium issues as if she's not part of the plan or any plan anymore. But I haven't done anything to change that &n...
PlanFree/PremiumCountry AustraliaDevice(iPhone, ipadOperating SystemIOS
My Question or Issue I recently signed on to Spotify and then upgraded
to Premium and am still in the trial phase. My spouse signed up for
Spotify Family Premium and sent me an i...
...till in the trial phase. My spouse signed up for Spotify Family Premium and sent me an invitation which I duly accepted after cancelling my own subscription (will end 22 Feb). My account however s...
Hello, I was on a family plan premium and yesterday night my accoutn
decided to go back to free? I did notice an email stating I needed to
"verify" my account. I must of missed it and now I'm assuming that is
the reason why... Any help?
Hello, I was on a family plan premium and yesterday night my accoutn decided to go back to free? I did notice an email stating I needed to "verify" my account. I must of missed it a...
Any idea why ? I just come back from a trip abroad, and it asked me to
reconnect, I could recall my password or it didn't (as often for login
on Spotify) and so I had to reset my password and now it says I am Free,
I got commercials. I have had Premi...
Any idea why ? I just come back from a trip abroad, and it asked me to reconnect, I could recall my password or it didn't (as often for login on Spotify) and so I had to reset my password and now it ...
I signed up on the very first day you could to get the Home Mini.I
waited and waited. I didn't know I was supposed to get a confirmation
email.I finally decided to write Spotify this week to ask. (mid-February
2018)I got a nice email back saying that...
Hi there Having problems with Spotify and think it could also be to do
with my Sonos. Tracks skip randomly, pause and often stop altogether.
I’ve tried playing songs through Sonos app and also through Spotify app
individually and they both cause the ...
Hi there Having problems with Spotify and think it could also be to do with my Sonos. Tracks skip randomly, pause and often stop altogether. I’ve tried playin...
PlanFamiliarCountry BrasilDeviceSamsung galaxyOperating SystemAndroid My
Question or Issue Enviei o convite para minha esposa participar do plano
familiar, mas quando ela confirma os dados aparece a seguinte
mensagem:"Você não pode entrar nesse plano...
Plan Familiar Country Brasil Device Samsung galaxy Operating System Android My Question or Issue Enviei o convite para minha esposa participar do plano familiar, ...
10 days ago my dad cancelled his family plan, thats because I dont live
with him anymore, then It doesnt makes sense to have a family plan, then
my mother updated her plan to a family one, now i cant join It because i
cant switch to another family pl...
10 days ago my dad cancelled his family plan, thats because I dont live with him anymore, then It doesnt makes sense to have a family plan, then my mother updated her plan to a family one, now i c...
My frient sent me a mail but when ı open this link o see my payment acc
how ı attend the family accPlanNow premium but ı want my friends family
accCountry TurkeiDeviceZenfoneOperating SystemOreo My Question or Issue
My frient sent me a mail but when ı open this link o see my payment acc how ı attend the family acc Plan Now premium but ı want my friends family acc Country Turkei Device Zenfone O...
Hi! So, I’m a member from my father’s family premium plan and every
month my Spotify stops being premium and turns to the free one... I
don’t know what to do or who to talk to... and i saw on the site that my
father’s plan is normal (into the family ...
Hi! So, I’m a member from my father’s family premium plan and every month my Spotify stops being premium and turns to the free one... I don’t know what to do or who to talk to... and i saw on the s...
PlanPremiumCountryThe Netherlands DeviceIphone7Operating SystemiOS 10 My
Question or IssueGisteren heb ik een familieaccount afgesloten. Daarna
heb ik geprobeerd mijn familie toe te voegen door een uitnodiging te
versturen, maar er wordt geen mail on...
Plan Premium Country The Netherlands Device Iphone7 Operating System iOS 10 My Question or Issue Gisteren heb ik een familieaccount afgesloten. Daarna heb ik geprobeerd mijn fa...
PlanPremiumCountryTurkey Device(iPhone 6S and Samsung Laptop,Operating
SystemWin 7 My Question or Issue Once 4-5 months family plan removes me
automaticly, before today,my dad was inviting me again, but now it is
not working. I can not join my family...
Plan Premium Country Turkey Device (iPhone 6S and Samsung Laptop, Operating System Win 7 My Question or Issue Once 4-5 months family plan removes me automaticly, b...
PlanPremium (Family)CountrySingapore Operating System(Windows 10) My
Question or Issue Hi, I am unable to add my sister to my spotify family
account, I've tried using an alternate email address to add her in but
this has not worked
Wij betalen maandelijks ons Premium abonnement, maar hebben sinds
vandaag plots geen Premium toegang meer. De accounts van de gezinsleden
lijken nog steeds te bestaan, maar we zitten plots allemaal op Free
Spotify.
Wij betalen maandelijks ons Premium abonnement, maar hebben sinds vandaag plots geen Premium toegang meer. De accounts van de gezinsleden lijken nog steeds te bestaan, maar we zitten plots allemaal o...
PlanPremiumCountry EngandDeviceiPad, Iphone, DesktopOperating SystemiOS
10, Windows 10 My Question or Issue Hi i have a family account. I've go
the explicit content lock on my account as i am the owner but i can't
find the option for all the other ac...
Plan Premium Country Engand Device iPad, Iphone, Desktop Operating System iOS 10, Windows 10 My Question or Issue Hi i have a family account. I've go the explicit c...
Plan: Premium for family CountrySweden Operating SystemWindows 10 My
Question or IssueWhen i click the button "Send Family invitation"
nothing happens.
Plan: Premium for family Country Sweden Operating System Windows 10 My Question or Issue When i click the button "Send Family invitation" nothing happens.
PlanPremium for FamilyCountry IndonesiaDevice(Android)Operating
System(Android) My Question or IssueTried to add a family member but
send invitation button did not work, it was grey.Tried to cancel
subscription and rejoin the premium for family, butt...
Plan Premium for Family Country Indonesia Device (Android) Operating System (Android) My Question or Issue Tried to add a family member but send invitation button did n...