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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20277 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179358 Views
32 replies
9 likes
Information being input are correct still unable to join the plan. can anyone help me with this issue.
Information being input are correct still unable to join the plan. can anyone help me with this issue.
Roadie
530 Views
1 replies
0 likes
My ex open this acount for me, before i was under his family premium, but know i want use my own family premium in australia and also add my sister account into my family premium account. how can i do?PlanFamily PremiumCountry AustraliaDevice(iPhone ...
My ex open this acount for me, before i was under his family premium, but know i want use my own family premium in australia and also add my sister account into my family premium account. how can i d...
Spotify Star
418 Views
1 replies
0 likes
PlanPremiumCountry BRDeviceIphone5Operating System IOS10.3.3 (14G60)My Question or Issue 1st when I went to add one member of my family, I wrote the name of the member, but after that asked again. So I realized that it was asking my name first.Then I...
Plan Premium Country BR Device Iphone5 Operating System IOS10.3.3 (14G60) My Question or Issue 1st when I went to add one member of my family, I wrote the name o...
Regular
787 Views
6 replies
0 likes
PlanPremium/Family PremiumCountryCanadaDeviceMultiple devices.Operating SystemMultiple OS. My Question or Issue I’m seeing someone that shares a family plan with his daughter. She has her own account, but we’re concerned about sharing a “sexy” playli...
Plan Premium/Family Premium Country Canada Device Multiple devices. Operating System Multiple OS. My Question or Issue I’m seeing someone that shares a family plan with his d...
Spotify Star
3060 Views
1 replies
0 likes
I am an existing subscriber.. I want to change it to Premium for Family. How can I do this? I have been trying to search for it for so long.
I am an existing subscriber.. I want to change it to Premium for Family. How can I do this? I have been trying to search for it for so long.
Spotify Star
354 Views
1 replies
0 likes
Aile premiumu icin odemeyi ininal kartimla yaptim fakat uyeligim premium olmadi
Aile premiumu icin odemeyi ininal kartimla yaptim fakat uyeligim premium olmadi
Newbie
377 Views
1 replies
0 likes
Plan PremiumCountry Poland My Question or Issue I use the Family plan. Yesterday I was notified that the payment was unsuccessful. It appeared that the card has expired. I have updated the card details and paid for the plan. For some reason, it took ...
Plan Premium Country Poland My Question or Issue I use the Family plan. Yesterday I was notified that the payment was unsuccessful. It appeared that the c...
Community Legend
460 Views
1 replies
0 likes
I have "premium for family" account. And i invited my wife, sister and mother to it. But spotify cancelled "premium for family" for my mother and my wife. i tried a few times by another mail adresses. But it doesnt work. Why has it been cancelled?
I have "premium for family" account. And i invited my wife, sister and mother to it. But spotify cancelled "premium for family" for my mother and my wife. i tried a few times by another m...
Spotify Legend
556 Views
1 replies
0 likes
Tengo contratado un plan familiar, en México son $149 pesos.El cobro se hace automático a mi tarjeta, pero me aparece este mensaje en mi app, y me doy cuenta que en mi banco me refleja el pago de solo $99 pesos, mi saldo actualmente alcanza para paga...
Tengo contratado un plan familiar, en México son $149 pesos. El cobro se hace automático a mi tarjeta, pero me aparece este mensaje en mi app, y me doy cuenta que en mi banco me refleja el pago de s...
Spotify Legend
720 Views
3 replies
0 likes
PlanFamily PremiumCountryBrazil Device(iOS devices, Android devices and Windows 10 computers) My Question or Issue I'm one user of family plan, me and all of the members are members of a university republic and we all live together. But everytime one...
Plan Family Premium Country Brazil Device (iOS devices, Android devices and Windows 10 computers) My Question or Issue I'm one user of family p...
Spotify Legend
673 Views
3 replies
0 likes
I wanted to know if there are any plans to launch a Family Subscription plan for India.
I wanted to know if there are any plans to launch a Family Subscription plan for India.
Casual Listener
1069 Views
2 replies
1 likes
PlanPremium for family ($14.99 cdn + tax)Country CanadaDevice Samsung S9+My Question or IssueI signed up for the student discount several months ago (back in September 2018) and it said the discount was, and is currently still applied. However, I'm s...
Plan Premium for family ($14.99 cdn + tax) Country Canada Device Samsung S9+ My Question or Issue I signed up for the student discount several months ago (back in September 2018) a...
Spotify Star
917 Views
1 replies
0 likes
Hello! I am the worship leader at a church, and I'm wondering if I can get the Family account for the other Staff members to use, if I use our church address?
Hello! I am the worship leader at a church, and I'm wondering if I can get the Family account for the other Staff members to use, if I use our church address?
Spotify Star
566 Views
1 replies
0 likes
Goedenavond, Eindelijk heb ik de link gekregen van mijn moeder om in de Spotify premium Family te gaan, maar op 14 februari is er € 9,99 afgeschreven. ik vraag me af of dit word terug gestort?
Goedenavond, Eindelijk heb ik de link gekregen van mijn moeder om in de Spotify premium Family te gaan, maar op 14 februari is er € 9,99 afgeschreven. ik vraag me af of dit word t...
Spotify Legend
337 Views
1 replies
0 likes
I would like to convert my premium account into a a premium family account. When ever I try and access the family regisration page it shows a Page cannot be found message. Please advise. This is the page I am trying to access: https://www.spotify.com...
I would like to convert my premium account into a a premium family account. When ever I try and access the family regisration page it shows a Page cannot be found message. Please advise....
Community Legend
405 Views
3 replies
1 likes
PlanPremium for FamilyCountryCanada My Question or IssueI'm a long-time existing Spotify Premium member. I recently up-graded to a Premium for Family account so my wife and I can listen to our music at the same time. The invitation worked fine and th...
Plan Premium for Family Country Canada My Question or Issue I'm a long-time existing Spotify Premium member. I recently up-graded to a Premium for Family account s...
Community Legend
383 Views
1 replies
0 likes
I have just paid my sons student account. If I upgrade my plan to family plan what happens to the amount I paid for his student plan?
I have just paid my sons student account. If I upgrade my plan to family plan what happens to the amount I paid for his student plan?
Casual Listener
486 Views
2 replies
0 likes
PlanPremiumCountry Singapore Device(iPhone Xs Max)Operating System(iOS 10) My Question or Issue i just received an email saying that there will be an increase of monthly fee since i have been using the family plan for almost a year so i would like to...
...ncrease of monthly fee since i have been using the family plan for almost a year so i would like to know how much does the price changes
Community Legend
600 Views
3 replies
0 likes
Like the title says, Spotify automatically upgraded me without my permission and has charged me extra for no reason at all. What do I do? I don't have any other members on my account and I've been using Premium for a few months now with no problems.
Like the title says, Spotify automatically upgraded me without my permission and has charged me extra for no reason at all. What do I do? I don't have any other members on my account and I've been us...
Roadie
687 Views
1 replies
2 likes
DeviceIphone 6Operating SystemWindows 10 My Question or Issue Hi, My wife and I have the family premium account and I was wondering if I was to cancel the family premium plan to go back to premium before the monthly fee, would my wife's playlists dis...
Device Iphone 6 Operating System Windows 10 My Question or Issue Hi, My wife and I have the family premium account and I was wondering if I was to cancel the family...
Spotify Star
239 Views
1 replies
0 likes
