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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Just got added to a premium family plan. I thought the music on the original account would automatically transfer to the family members new accounts. Did I misunderstand or do I need to do something for this to happen? PlanFamily/Premium United State...
PlanPremium FamilyCountryNew Zealand Device(iPhone 6 s Plus, and PC)Operating System( Windows 10) My Question or IssueI am currently the admin for my Premium Family account in New Zealand. I will be moving to the US and my family member will remain i...
how can i upgrade to family i pay through EE and i dont want to lose any of my playlists can anyone help please.
How can I buy a family plan for my family in the UK or Australia? I want to give them a years worth of subscription, but it is very unclear whether/how I can do this from the US.
PlanPremiumCountry Australia DEVICE: Ipod touchOperating System(APPLE.) My Question or Issue Trying to add my daughter to my family plan but once we get to confirmation page where you add name and address the submit button stays grayed out. The email...
Hi!Until yesterday i had a family premium account. I used 2 accounts at home (me and my wife) and 2 more at my working place where i play different music in different rooms.I didnt read the email-notification that i have to varify my adress, so my fa...
PlanFamily PremiumCountryPH My Question or IssueHi I need help with adding my brother's account back in our family premium. Initially we were able to get add him on the plan however when our subscription renewed he was removed. We tried to add him ba...
I signed up yesterday for the Family Premium and when I asked about the google home mini I was told that the deal ended 14 Dec but when I signed up I was under the understanding the deal was til the end of the month. Is this some kind of bait and swi...
Plan: Premium/Upgraded to Premium for FamilyCountry: US Device: iPhone 7Operating System: iOS 11.4.1 My Question or Issue: I upgraded yesterday to Premium for Family -- on my phone, subscription still shows as just Premium -- and Premium for Family f...
PlanPremiumCountry USADeviceAll Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I requested to get the google mini I got the email from spotify but gmail tagged it as spam and now I can't click the link at all to ente...
PlanPremiumCountry UKDeviceWindows Laptops, PCsOperating SystemWindows 7,8 & 10 My Question or Issue
Hello!When I stop paying the Premium I know I won't have access to my downloaded songs, but what happens if after a few months or so I decide to start paying again?Will the songs be kept for me, or will a have to download everthing again?Thanks!
When i signed up for the family plan there was an ad for a free google mini but I haven't received any email concerning this. Why didn't I get an email confirmation about this??? Where is my free google mini? PlanPremium Family planCountry: Canada
Meine Tochter (die noch zuhause wohnt) hat bereits einen Spotify-Premium-Account auf ihren Namen. Nun möchte ich einen Family-Account für die ganze Familie bestellen und meine Tochter dazu einladen. Geht das?Wie mache ich das?Was muss ich beachten, d...
PlanPremiumCountryEnglandDevice(iPhone 8, iMac, iPhone 6s, Dell Laptop)Operating System(iOS 10, Windows 10,etc.) My Question or IssueMultiple problems:1). Payment has been made for Family Premium but has not upgraded accounts, despite accounts receiv...
PlanFamily PremiumCountry BrazilDeviceMotorolaOperating SystemWindows 10 My Question or Issue I started a Family plan at 2018/11/13 and sent invite to my relatives, but today they are not included in my plan anymore. I realized that I received an ema...
PlanFreeCountry IndonesiaDeviceDesktop PC, Xiaomi A1Operating SystemAndroid Oreo, Windows 10 64-bit My Question or IssueLast month, my family decided to go with the family plan instead of paying individually. Hence, my parents invited me to their fam...
I am in the same situation as you guys in the above and have already tried to get into contact Spotify over 24 hours ago and have had nothing back!!! We have also just renewed Family Premium for the month, and invitations have been sent out:- My brot...
I recently saw the Google Home Mini promotion and I instantly had claimed the promition. However, I had visited my email address that it linked with my Spotify and noticed I did not have an email with the promotional code. Has the email not been sent...
Hi there, my folks separated, I was removed from my stepdad's spotify family account (we just had it for a couple months)Now my mom got a family subscription but I'm unable to accept the invitation (it says you can just change accounts one a year). W...