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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hi Everyone, I'm considering getting a Spotify Premium Family account
with my brother and sister who share the same permanent address, but are
in school in a different country and travel back and forth. Would they
be able to use the account when they...
Hi Everyone, I'm considering getting a Spotify Premium Family account with my brother and sister who share the same permanent address, but are in school in a different country and travel b...
My account is from the Philippines. My boyfriend and I are living
together in Germany, so I thought to get a family premium. He can't
accept my invitation because apparently, we are not in the same country.
Can't change my country from PH to DE eithe...
My account is from the Philippines. My boyfriend and I are living together in Germany, so I thought to get a family premium. He can't accept my invitation because apparently, we are not in the same c...
I sent out three invites for the family plan i just started but two of
the accounts don't have acces to the email addresses their accounts are
tied to. How do i get the to accept the invite if there's no access to
the email address?
I sent out three invites for the family plan i just started but two of the accounts don't have acces to the email addresses their accounts are tied to. How do i get the to accept the invite if t...
Ciao a tutti,dopo essere passati da Premium, che scadeva il 05/04/2108,
a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato
9,99 euro relativi all'abbonamento premium anteriore. Nella gestione
dell'account dalla pagina web mi vien...
Ciao a tutti, dopo essere passati da Premium, che scadeva il 05/04/2108, a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato 9,99 euro relativi all'abbonamento premium a...
Ho attivo spotify premium da due anni e volevo passare a spotify for
family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese
prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 euro
sprecando i 9.99 euro del recente rinnovo oppure ...
Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 e...
Hey! I am using spotify free and my brother is using premium. He has
invited me for premium for fam. I wrote right everything but still I
havent join premium and any suggestion at help center isn’t working .
How can ı do?
Hey! I am using spotify free and my brother is using premium. He has invited me for premium for fam. I wrote right everything but still I havent join premium and any suggestion at help center isn’t w...
I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT
IT IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN
ME AN EMAIL*snip*
I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT IT IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN ME AN EMAIL *snip*
Hi,My wife and I belong to my Spotify Premium for Family. I live in New
Zealand, and my son has been waiting until he's old enough to join our
Family account. He turned 12 a few days ago (which is the minimum legal
age to join a Spotify Family outsid...
Hi, My wife and I belong to my Spotify Premium for Family. I live in New Zealand, and my son has been waiting until he's old enough to join our Family account. He turned 12 a few days ago (which i...
What is wrong Spotify Dev Team. I am paying your subscriptions but my
members complain they can't confirm the invitation sent by their email
what the **bleep** is the problem.
What is wrong Spotify Dev Team. I am paying your subscriptions but my members complain they can't confirm the invitation sent by their email what the **bleep** is the problem. 😞
Hello Everyone; We have a fmaliy account.Now I can not use my priemium
accouny because of addres!We all live in same addres which is Çınar Mah.
No:5 Bağcılar/İstanbul.Is there anyone for help me?This is so important
for me.
Hello Everyone; We have a fmaliy account. Now I can not use my priemium accouny because of addres! We all live in same addres which is Çınar Mah. No:5 Bağcılar/İstanbul. Is there anyone f...
Four of my family members were suddenly removed from premium(one is
still fine) and when they enter the address and it keeps showing that
can not be verified!But I am so sure that the address is correct!
Four of my family members were suddenly removed from premium(one is still fine) and when they enter the address and it keeps showing that can not be verified!But I am so sure that the address is correct!
Aderi ao plano família e até então estava tudo bem, até que meus pais
não estavam mais tendo acesso ao Spotify, e verifiquei no site que eles
não estavam mais conectados, depois enviei novamente o convite mas não
consegui acessar, diz que o endereço ...
Aderi ao plano família e até então estava tudo bem, até que meus pais não estavam mais tendo acesso ao Spotify, e verifiquei no site que eles não estavam mais conectados, depois enviei novamente o co...
Uma pessoa está maliciosamente me impedindo de sair do plano família
dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe
alguma solução? Urgente!
Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!
good morning. I have subscribed Prmium Family and I’m 10,99 €/month but
my family member cannot use the Premium plan on his phone since she
receive an error.
good morning. I have subscribed Prmium Family and I’m 10,99 €/month but my family member cannot use the Premium plan on his phone since she receive an error.
I have the premium family subscription. I have sent an invite to my
daughter MANY times now, and she is automatically being sent to MY
original account. We have made sure that neither of us are logged in
under my account at the time, but still unable...
I have the premium family subscription. I have sent an invite to my daughter MANY times now, and she is automatically being sent to MY original account. We have made sure that neither o...