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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79370 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58748 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195663 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
29012 Views
44 replies
4 likes
In the Premium for family you have to be obligatorily in 6 (me included)? If you can be in less than 6, what is the minimum number of participants? And finally if you are in less than 6, for example in 4, the price is still € 14.99 divided by 6 or mu...
In the Premium for family you have to be obligatorily in 6 (me included)? If you can be in less than 6, what is the minimum number of participants? And finally if you are in less than 6, for e...
Community Legend
2048 Views
1 replies
0 likes
why my brother account deleted from my list, he is a pilot and traveling so much what the **bleep**
why my brother account deleted from my list, he is a pilot and traveling so much what the **bleep**
Roadie
432 Views
2 replies
0 likes
Hello,we have no possibility to ad my daughter to our Family account again.She was kicked off a few days before, although she had been joining for several years.Yesterday I had a chat with your support and we tried to use the links and information wh...
Hello, we have no possibility to ad my daughter to our Family account again. She was kicked off a few days before, although she had been joining for several years. Yesterday I had a chat with y...
Roadie
362 Views
1 replies
0 likes
Hi, my wife and I have separate premium accounts and realize we should create a family account. If she creates the family account, and I accept her invitation to join the family account, do I lose my playlists? Or does my account, playlists and all, ...
Hi, my wife and I have separate premium accounts and realize we should create a family account. If she creates the family account, and I accept her invitation to join the family account, do I lose m...
Spotify Star
16380 Views
5 replies
1 likes
Hesabimdan para cekilmesine ragmen spotify uyeligim aktif olmadi.dogrulamaya devam etmeye calistigimda sayfa bulunamadi diyor yardimci olabilirmisiniz
Hesabimdan para cekilmesine ragmen spotify uyeligim aktif olmadi.dogrulamaya devam etmeye calistigimda sayfa bulunamadi diyor yardimci olabilirmisiniz
690 Views
0 replies
0 likes
Hello- I recently signed up for the Family plan, and have attempted to add my wife twice. She is not receiving the email. Are other people has the same experience? I do not understand why this is so complicated.
Hello- I recently signed up for the Family plan, and have attempted to add my wife twice. She is not receiving the email. Are other people has the same experience? I do not u...
Regular
290 Views
1 replies
0 likes
So I’m assing one of my family members that had a free account to my family account. Will it allow them to carry over their playlists from the free version to the family version?
So I’m assing one of my family members that had a free account to my family account. Will it allow them to carry over their playlists from the free version to the family version?
Spotify Star
278 Views
1 replies
0 likes
Can you help me please? My sister sent me an invitation to use the familiar premium plan but the system didn't let me accept it.
Can you help me please? My sister sent me an invitation to use the familiar premium plan but the system didn't let me accept it.
Spotify Star
442 Views
1 replies
0 likes
Can someone help me get started on premium I already have Spotify app but can’t get free premium how can I get free for 60 days premium
Can someone help me get started on premium I already have Spotify app but can’t get free premium how can I get free for 60 days premium
Community Legend
327 Views
1 replies
0 likes
Dear Spotify Users, when i logged in to Spotify today i was set down to free. I checked my E-Mails but i didn't get any message. I re-installed Spotify but no changes.. I became an e-mail 7 days ago: I should submit my Adress for the Family-Subscript...
...n e-mail 7 days ago: I should submit my Adress for the Family-Subscription. I did so but it still kicked me out after 7 days (today). I hope anyone can help me. Thank you
Music Fan
289 Views
1 replies
0 likes
I need to change my card info to continue my $9.99 Premium subscription. The update payment details link keeps sending me back to the same page. However, it does allow credit card info to be entered on the $14.99 Premium for Family page. At worst, th...
...ntered on the $14.99 Premium for Family page. At worst, this seems like a deliberate attempt to get $5 more from people. At best, someone is really incompetent at repairing broken web links. This situation s...
Casual Listener
971 Views
2 replies
0 likes
Aile yoneticisi defalarca kez katilim davetiyesi gondermesine ragmen hesabim hala premium olmadi.Formlari eksiksiz ve hatasiz doldurdum. Adres hatasi vb. Seyler yok. Hesabim en kisa zamanda nasil premium olur ?
Aile yoneticisi defalarca kez katilim davetiyesi gondermesine ragmen hesabim hala premium olmadi.Formlari eksiksiz ve hatasiz doldurdum. Adres hatasi vb. Seyler yok. Hesabim en kisa zamanda nas...
Roadie
436 Views
1 replies
0 likes
Just redeemed 4 gift cards and now i can not switch from premium to family plan, but first I downgraded family to free to redeem the cards.Any suggestions?
Just redeemed 4 gift cards and now i can not switch from premium to family plan, but first I downgraded family to free to redeem the cards. Any suggestions?
Regular
467 Views
2 replies
0 likes
Hi,i already changed my family plan once last month and now that i want to join a new family plan i get the error that i can only change family plans once a year,how can i solve this without opening a new account and join the new family premium plan ...
Hi,i already changed my family plan once last month and now that i want to join a new family plan i get the error that i can only change family plans once a year,how can i solve this without o...
Spotify Star
513 Views
1 replies
0 likes
Hallo zusammen, habe hier einige Beitraege zu dem Thema gelesen, aber es hat nicht wirklich eine Antwort gegeben. Ich habe einen Spotify Familly account mit derzeit einem Zusatzuser/Familienmitglied. Nun wollte ich vor geraumer Zeit ein weiteres hinz...
Hallo zusammen, habe hier einige Beitraege zu dem Thema gelesen, aber es hat nicht wirklich eine Antwort gegeben. Ich habe einen Spotify Familly account mit derzeit einem Zusatzuser...
Casual Listener
707 Views
4 replies
0 likes
henuz onaylanma asamasinda olan ogrenci indirimini nasil iptal edebilirim eger onaylanirsa direk parayi ceker mi
henuz onaylanma asamasinda olan ogrenci indirimini nasil iptal edebilirim eger onaylanirsa direk parayi ceker mi
283 Views
0 replies
0 likes
The account holder can not acces to the subcription menu and also she is no longer a premiun family plan member. We can change the payment method, we are totally block about this. we need some help please.
The account holder can not acces to the subcription menu and also she is no longer a premiun family plan member. We can change the payment method, we are totally block about this. we need some help p...
Casual Listener
528 Views
3 replies
0 likes
Odeme gerceklesmis shher id dogrulanmis ogrenci olduguma dair fakat premium acilmamis para iadesini nasil yapiyoruz?
Odeme gerceklesmis shher id dogrulanmis ogrenci olduguma dair fakat premium acilmamis para iadesini nasil yapiyoruz?
Roadie
625 Views
3 replies
1 likes
Dun aksam Ogrenci uyeligine basvurdum. Dogrulamak icin belge gonderdim bu sabah dogrulama mesaji geldi. Mesaja tikladim ancak aradigin sayfa artik yok seklinde bi mesaj cikti. Sonra yeniden basvuru yapayim dedim daha once basvurdun seklinde bir yazi ...
Dun aksam Ogrenci uyeligine basvurdum. Dogrulamak icin belge gonderdim bu sabah dogrulama mesaji geldi. Mesaja tikladim ancak aradigin sayfa artik yok seklinde bi mesaj cikti. Sonra yeniden basvuru y...
Roadie
849 Views
1 replies
2 likes
dun buraya yazmistim ve bana geri donus yaptiniz. sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi te...
dun buraya yazmistim ve bana geri donus yaptiniz. sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde he...
Casual Listener
513 Views
1 replies
0 likes
