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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27643 Views
44 replies
4 likes
Hello, How do I leave from the familiar account member so I will be able to create a new one just for me? But i don't want to loose my stuffs (like playlist, history, link to the facebook and others).
Hello, How do I leave from the familiar account member so I will be able to create a new one just for me? But i don't want to loose my stuffs (like playlist, history, link to the facebook an...
Community Legend
2500 Views
5 replies
0 likes
Hi I've had student discount premium and I've got an invitation for premium family. But my bill was paid 3 days ago. How is it now with the payment Do I lose the already paid money? Because the owner of the family has to pay for me probably right now...
Hi I've had student discount premium and I've got an invitation for premium family. But my bill was paid 3 days ago. How is it now with the payment Do I lose the already paid m...
Roadie
542 Views
1 replies
0 likes
Sheerid confirmed my account but I get this error when I click on the link they lead
Sheerid confirmed my account but I get this error when I click on the link they lead
Roadie
421 Views
1 replies
0 likes
Hi, I keep getting the error that I'm unable to join this family plan, which my house mate who I live with has invited me to ! please someone help, she has cancelled the invitation and re sent it multiple times with no success.
Hi, I keep getting the error that I'm unable to join this family plan, which my house mate who I live with has invited me to ! please someone help, she has cancelled the i...
Roadie
416 Views
1 replies
0 likes
Fiz o plano Premium Familiar, após o término do 1º mês grátis, foi renovado o plano, e ao mesmo tempo removeram um membro.Refiz todo o processo, enviei novamente o convite ao e-mail referente a conta da minha irmã, sem sucesso.O que fazer agora?Como ...
Fiz o plano Premium Familiar, após o término do 1º mês grátis, foi renovado o plano, e ao mesmo tempo removeram um membro. Refiz todo o processo, enviei novamente o convite ao e-mail referente a con...
Spotify Star
299 Views
1 replies
0 likes
Hello, I was wondering. My family wants to switch to Spotify Family, but some of our members are already paid for the whole year because of a discount. Can we get our money back or what can we do?
Hello, I was wondering. My family wants to switch to Spotify Family, but some of our members are already paid for the whole year because of a discount. Can we get our money back or what can we do?
Spotify Star
345 Views
1 replies
0 likes
Hi, Was wondering if there was a way of making a one of payment for the whole year for the family subscription rather than monthly? Thanks
Hi, Was wondering if there was a way of making a one of payment for the whole year for the family subscription rather than monthly? Thanks
Newbie
1314 Views
4 replies
1 likes
I have the Premium Family plan but for some reason me and my sister cannot listen to our own music at the same time. What can I do? Everytime she's listening to her music, it takes over my music and plays on my device & vice versa.
I have the Premium Family plan but for some reason me and my sister cannot listen to our own music at the same time. What can I do? Everytime she's listening to her music, it takes over my music&n...
Music Fan
810 Views
2 replies
0 likes
Can't unlink FB account from Spotify. It's saying I never opened an account without it when I did. For some reason it appears that I have two separate Spotify accounts. But I got Spotify a year and a half ago I started off with one and I'm pretty sur...
Can't unlink FB account from Spotify. It's saying I never opened an account without it when I did. For some reason it appears that I have two separate Spotify accounts. But I got Spotify a yea...
Roadie
648 Views
1 replies
0 likes
Is there a way to see my family members' display names. My son has two accounts - one is his current account and one is an old account that i do not need on my family subscruption. I want to remove one of them.
Is there a way to see my family members' display names. My son has two accounts - one is his current account and one is an old account that i do not need on my family subscruption. I want to remove o...
Roadie
501 Views
1 replies
0 likes
Hi. I want to join my family's premium family but it wont let me.The owner of the subscription added me, i accepted it and filled in my personal information. In he's account it says im active but when i want to listen to music on my phone it says i h...
Hi. I want to join my family's premium family but it wont let me. The owner of the subscription added me, i accepted it and filled in my personal information. In he's account it says i...
Roadie
605 Views
3 replies
0 likes
If i invite my mom an dad, we live toghter.Can i still play my music at work aswell, the same for my parents?Or will we get kicked out? Very little information about this problem!!!!
If i invite my mom an dad, we live toghter. Can i still play my music at work aswell, the same for my parents? Or will we get kicked out? Very little information about this problem!!!!
Roadie
448 Views
1 replies
0 likes
I have two problems (well 3 if you count not being able to talk to someone to spotify to help resolve payment issues) First is that the spotify direct debit via iDeal doesn't work and I need to manually pay every month. Second, the premium family sub...
...eed to manually pay every month. Second, the premium family subscription has suddenly changed to a regular premium account and it's not possible to switch back to Family for another month.
Roadie
894 Views
1 replies
0 likes
espero por favor respuesta de spotify , hace algun tiempo en mi casa nos suscrubimos a un plan familiar al principio a todos nos funciono correcto, pero sin darme cuenta me llego un correo en donde me ponian un limite para verificar codigo postal com...
espero por favor respuesta de spotify , hace algun tiempo en mi casa nos suscrubimos a un plan familiar al principio a todos nos funciono correcto, pero sin darme cuenta me llego un correo en donde m...
Casual Listener
3934 Views
8 replies
2 likes
Hi hope someone can help we have just downloaded Spotify Premium for family we have Android phones with large SD cards but the option to store downloaded songs on the SD card does not appear on the Spotify settings menu . I have uninstalled and reins...
Hi hope someone can help we have just downloaded Spotify Premium for family we have Android phones with large SD cards but the option to store downloaded songs on the SD card does not appear on the S...
Roadie
438 Views
1 replies
0 likes
Hi, I'm Vincenzo and i use spotify from 1 year. Now i have the spotify premium....But there is my girlfriend, my cousin and etc that would do spotify family together.The problem is that: in the account optinios i don't see anything abount my address ...
Hi, I'm Vincenzo and i use spotify from 1 year. Now i have the spotify premium.... But there is my girlfriend, my cousin and etc that would do spotify family together. The problem is that: in the a...
Not applicable
927 Views
3 replies
0 likes
Spotify öğrenci indirimi ile üye oldum, Ağustos 1 de 6,99TRY ödeme alındı, hesabım onaylanınca bir daha kart bilgisi istendi ve Ağustos 3 de yeniden 6,99TRY ödeme aldı.Spotify'a ulaşabileceğimiz hiç bir yer yok, bu nasıl kurum anlayışı? Sorunun çözül...
Spotify öğrenci indirimi ile üye oldum, Ağustos 1 de 6,99TRY ödeme alındı, hesabım onaylanınca bir daha kart bilgisi istendi ve Ağustos 3 de yeniden 6,99TRY ödeme aldı. Spotify'a ulaşabileceğimiz hi...
Newbie
835 Views
3 replies
1 likes
I've been a Spotify member for years now and recently upgraded to the family plan. I haven't had a single problem with any billing or anything of that nature. But this past month I was charged normally at the end of the month (the 28th) the way I set...
I've been a Spotify member for years now and recently upgraded to the family plan. I haven't had a single problem with any billing or anything of that nature. But this past month I was charged n...
Roadie
376 Views
1 replies
0 likes
Hi! I would like help from the community, I have a family subscription (which I am the main user and paying) with my Spotify account opened with Facebook. I have shared the subscription with a family member (which lives in the same address), but now ...
Hi! I would like help from the community, I have a family subscription (which I am the main user and paying) with my Spotify account opened with Facebook. I have shared the subscription with a...
Spotify Star
384 Views
1 replies
0 likes
Hey guys,So my dad got a spotify premium for family subscription for us, so he sent me an invite and i accepted it (sunday) but i forgot to verify it on my email. Even though it said 7 days, i was removed from the premium plan on the 4th day (thursda...
Hey guys, So my dad got a spotify premium for family subscription for us, so he sent me an invite and i accepted it (sunday) but i forgot to verify it on my email. Even though it said 7 days, i w...
Community Legend
647 Views
1 replies
0 likes
