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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hey, are there any family controls with he family premium subscription? Or can you just add and remove people from the plan?
Hi My daughter has a free premium trial that is due to expire end of this month. I'm (father) currenty looking at purchasing the premium family. With my daughters existing account will she be able to transfer her playlist across once she in invited t...
I recently got kicked out of my family account as I put the wrong postal code when I was in a rush to verify it. I used the same link to verify it and entered the correct postal code but it was too late and I got kicked out of my family account. I ca...
I dont know why Spotify keep canceling my family plan:''We couldn’t confirm your address, so we’ve switched you to a Spotify Free account.''I dont know what else should I do
Dear Spotify, I have a Premium family member account and when my family member tries to accept the invite after she has keyed in all her details, there is an error message that does not allow her to proceed to be added into the Family package. Does n...
I know the knowledge, and I receive the invitation for you to be seen.
Tenho um plano familiar e vem acontecendo de familiares serem removidos da conta pois diz que não há como confirmar se o endereço em que moramos é o mesmo. Gostaria de saber como reverto essa situação. Meu email de cadastro é rodrigobacal@yahoo.com.b...
Hi, I have had a Student Discount plan for a while now and my family decided to share a Family plan. I accepted the invitation without cancelling my previous Student subscription. Since I'm not the owner of the Family plan, I can not manage my accoun...
Hello! I have premium for family, but now I’m in Australia and they make me change the address even if I’m resident in the same address as before, I’m here only for 6 months, how can I do?
Hello! How can it be that one of my family members is added to de family group, wich it says on my acount and hers. And she is still paying the 9,99 every month? Greetings!
My daughter does not receive the invite I send to her e-mail. The other three members of our family received invite to Premium Family except her. I have tried several times and she has checked all the folders..Any ideas?
HiDoes Premium Family allow up to 5 devices offline (at the same time) and more than one device online (at the same time)?
Hello Spotify Community - I have Premium Spotify (Android), added my wife (Apple) through the directions (sending invite) to her email address. Yes, we live at the same address.She went to her email, clicked on the recieve invite, but instead of a re...
I live far from my family, but we wanted to buy the application in the "family" version, but since it says that it has to have the same address, I'm left with doubts ... does anyone know if I can buy or have a problem?
I am thinking about the family plan but have questions I haven’t found answer here to. I have several Amazon Echo Products, I would like my child to be able to play his playlist in his room while we listen to a different playlist in the rest of the h...
Mohon bantuannya,Saat mencoba masuk halaman akun familyhttps://www.spotify.com/id/account/overview/Selalu terjadi error, sehingga saya tidak bisa mendaftarkan akun lain sebagai family saya. Bahkan untuk melihat daftar akun keluarga juga tidak bisa. I...
Can someone tell my why no matter what I do there is no way to add my family to my plan? With seperate accounts I should say. This is driving me nuts, I did EVERYTHING the stupid help page said and I STILL cannot get it to work. It keeps telling me t...
Hi, I have the following issue. I was part of a Spotify family account. The person who was the administrator of our family account had to change her name on Facebook, which mean that she had to set up the family account from scratch, so everyone got ...
Hi Guys,So i have a family account and have slots vacant. When i put in the address for the new user, it doesnt seem to pick up. Is there a way i can get in touch to find out what address i had used when i created my accout since addresses in Indones...
I am trying to link an already existing Hulu acount to Spotify, but I am having a little trouble doing it. Can anyone help? I had the commercial free plan on Hulu, but I changed it back to the basic plan because that is the one you get for free with ...