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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27638 Views
44 replies
4 likes
Bonjour, mon mari a contracte un abonnement Spotify premium auquel je n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois l'invitation acceptee Je souhaite activer mon compte mais je suis redirigee sur la page de mon profil Spotify fr...
Bonjour, mon mari a contracte un abonnement Spotify premium auquel je n'arrive pas a me connecter sur mon adresse ....@gmail.com Une fois l'invitation acceptee Je souhaite activer mon compte mais je ...
386 Views
0 replies
0 likes
Hello, my sister did Spotify Premium Family. I've got an invitation but when I want to accept the invitation, which I got by mail, it doesn't work. I've tried to accept the invitation with different browsers but it was always the same problem... Does...
Hello, my sister did Spotify Premium Family. I've got an invitation but when I want to accept the invitation, which I got by mail, it doesn't work. I've tried to accept the invitation with d...
Spotify Star
7464 Views
3 replies
0 likes
I know we probably won't come close to hitting the mark, but I was wondering if we have a family plan, are we splitting the 10,000 song limit? And if we download 10 albums with 10 tracks (100 songs), can we delete the songs we don't want after downlo...
I know we probably won't come close to hitting the mark, but I was wondering if we have a family plan, are we splitting the 10,000 song limit? And if we download 10 albums with 10 tracks (100 s...
Spotify Star
265 Views
1 replies
0 likes
HiI have had Premium Family for the last 12 months and have sent a further invite so we can use our family iPad to play music without it interfering with music we are playing from our personal devices. I set up a new email address to sent the invite ...
Hi I have had Premium Family for the last 12 months and have sent a further invite so we can use our family iPad to play music without it interfering with music we are playing from our personal d...
223 Views
0 replies
0 likes
Why? There is no specific error shown. Tried everything already: changed the spotify account of the son etcWho can help?
Why? There is no specific error shown. Tried everything already: changed the spotify account of the son etc Who can help?
239 Views
0 replies
0 likes
Eu tinha um plano Premium e pagava no cartao de debito, so que resolvi mudar para o plano familiar e troquei para o cartao de credito. Continuei com a mesma conta, so fiz a mudanca de plano. A minha duvida e se vai vir a cobranca no meu cartao de deb...
Eu tinha um plano Premium e pagava no cartao de debito, so que resolvi mudar para o plano familiar e troquei para o cartao de credito. Continuei com a mesma conta, so fiz a mudanca de plano. A minha ...
Spotify Star
328 Views
1 replies
0 likes
Hello,i invited my family to join my family account. So far so good - my brother was able to activate his account. My parents both are using an ipad and when they click on the link in the mail they end up getting sent to an empty spotify page (all wh...
Hello, i invited my family to join my family account. So far so good - my brother was able to activate his account. My parents both are using an ipad and when they click on the link in the mail t...
503 Views
0 replies
0 likes
Had a single premium account - cancelled my subscription to try the Apple Music family offer - 3 months free - awful app so today using my old account resigned for the Spotify Family Premium and my credit card has been deducted - however when I selec...
Had a single premium account - cancelled my subscription to try the Apple Music family offer - 3 months free - awful app so today using my old account resigned for the Spotify Family Premium and my c...
Newbie
970 Views
8 replies
1 likes
I want to buy spotify premium for my boyfriend but he lives in Spain.Can he be able to use it?And how do I buy it? for a paid service it's unbelievable that you don't have a customer service?!!!
I want to buy spotify premium for my boyfriend but he lives in Spain. Can he be able to use it? And how do I buy it? for a paid service it's unbelievable that you don't have a customer service?!!!
Spotify Star
465 Views
3 replies
0 likes
I want to buy Spotify family so my son in the U.S. Army can have it overseas. Is that possible?
I want to buy Spotify family so my son in the U.S. Army can have it overseas. Is that possible?
Casual Listener
887 Views
2 replies
0 likes
I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the same page. Very frustrating. Is there a number to ca...
I have two premium accounts that I want to cancel and create a family premium account. I just want to talk to someone to do this. I am having trouble with the site it keeps rerouting me back to the s...
Spotify Star
239 Views
1 replies
0 likes
I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with it? Thanks in advance!
I have subscriped myself into a family account, but when I try to connect my family menbers to it I get this message '3 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.'. What can I do with i...
Casual Listener
667 Views
5 replies
0 likes
Les comento que tengo el siguiente problema con mi cuenta Familiar de Spotify, al agregar un nuevo miembro a mi cuenta familiar, le aparece el siguiente mensaje:Quisiera saber por qué, si coloca la misma dirección en donde resido.Quedo atento a comen...
Les comento que tengo el siguiente problema con mi cuenta Familiar de Spotify, al agregar un nuevo miembro a mi cuenta familiar, le aparece el siguiente mensaje: Quisiera saber por qué, si coloca ...
Newbie
3149 Views
2 replies
0 likes
Hi Spotify, I am a Family Plan member, and received some gift cards for Christmas. I was unable to redeem the gift cards against my family account, however then read the following posted workaround, which details cancelling the family subscription, r...
Hi Spotify, I am a Family Plan member, and received some gift cards for Christmas. I was unable to redeem the gift cards against my family account, however then read the following p...
Casual Listener
5703 Views
5 replies
2 likes
Hi, I have subscribed for family premium with one email account and have invited my wife and my daughter to join. They both accepted the invitation and have spitify family premium activated. The problem/question I have is the following: if two or all...
Hi, I have subscribed for family premium with one email account and have invited my wife and my daughter to join. They both accepted the invitation and have spitify family premium activated. The p...
517 Views
0 replies
0 likes
I was wondering if there was by any chance a discount for military members.
I was wondering if there was by any chance a discount for military members.
Newbie
6694 Views
4 replies
0 likes
Help! We ordered Premium Family Subscription. Sent email invites. My son accepted, but he’s on my account and when he gets on Spotify to listen, he bumps me off! How do we get separate log ins for each family member?
Help! We ordered Premium Family Subscription. Sent email invites. My son accepted, but he’s on my account and when he gets on Spotify to listen, he bumps me off! How do we get separate log ins for e...
235 Views
0 replies
0 likes
I’ve received the invitation email and filled the form but it keeps on saying error after im done filling up the form. Why?
I’ve received the invitation email and filled the form but it keeps on saying error after im done filling up the form. Why?
Spotify Star
313 Views
1 replies
0 likes
When I click Premium Family, there is just white window with no texts or link how to send call new members. What to do?
When I click Premium Family, there is just white window with no texts or link how to send call new members. What to do?
Newbie
259 Views
1 replies
0 likes
Good day guys, First of all, I'm from Philippines, so you would know where this issue is from. Now the issue is that, I want to subscribe to Spotify Premium for Family via Paypal, but I'm still waiting the bank, BPI, to approve of it. I just went to ...
Good day guys, First of all, I'm from Philippines, so you would know where this issue is from. Now the issue is that, I want to subscribe to Spotify Premium for Family via Paypal, b...
1147 Views
0 replies
2 likes
