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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27643 Views
44 replies
4 likes
Ok just got the family account I am the main account holder. Everyones is working fine ecept mine it is still acting like a free account
Ok just got the family account I am the main account holder. Everyones is working fine ecept mine it is still acting like a free account
Newbie
261 Views
1 replies
0 likes
like the topic, it constantly shows the error message
like the topic, it constantly shows the error message
202 Views
0 replies
0 likes
Hi, after purchasing a family membership for Spotify premium, I am not able to add accounts to the plan. The page brings up a small white box as opposed to the invite button. This is when I can get passed the page that reads:We're all mixed upRefresh...
Hi, after purchasing a family membership for Spotify premium, I am not able to add accounts to the plan. The page brings up a small white box as opposed to the invite button. This is when I c...
Casual Listener
602 Views
4 replies
0 likes
Everytime I try to join the invitation it tells me “4-Oops something went wrong, please try again.” I already contacted Spotify on Twitter but have received no help.
Everytime I try to join the invitation it tells me “4-Oops something went wrong, please try again.” I already contacted Spotify on Twitter but have received no help.
234 Views
0 replies
0 likes
I paid premium family but my family member is not able to connect
I paid premium family but my family member is not able to connect
284 Views
0 replies
0 likes
wel in kunnen loggen bij het beheer account maar geen codes kunnen delen voor het famillie account
wel in kunnen loggen bij het beheer account maar geen codes kunnen delen voor het famillie account
319 Views
0 replies
0 likes
I just gifted a friend a 3 month Premium membership. Is it possible for him to convert the subcription to the Family Subcription before the gifted subcription expires? If so, how would he go about doing so? I'd like his wife to be able to enjoy Spoti...
I just gifted a friend a 3 month Premium membership. Is it possible for him to convert the subcription to the Family Subcription before the gifted subcription expires? If so, how would he go about d...
Community Legend
276 Views
1 replies
0 likes
Is there a current promotional rate for family accounts as there is for individual accounts in Canada (Dec 31, 2017)?
Is there a current promotional rate for family accounts as there is for individual accounts in Canada (Dec 31, 2017)?
Spotify Star
272 Views
1 replies
0 likes
I keep trying to add my wife to my spotify account. I have premium for family. She goes to the email, clicks the accept invite link. Then she click on redeem and code are invalid. Ive resent the code. But it dosent woork.
I keep trying to add my wife to my spotify account. I have premium for family. She goes to the email, clicks the accept invite link. Then she click on redeem and&n...
Spotify Star
703 Views
4 replies
0 likes
Hello everyone, Actually, I have a premium account with the student offer. My parents are currently taking the family offer.So, I want to change from student offer to familly offer but I want to keep all my playlists, saved songs and suscribtions. Wh...
Hello everyone, Actually, I have a premium account with the student offer. My parents are currently taking the family offer. So, I want to change from student offer to familly offer but I...
Spotify Star
319 Views
3 replies
0 likes
We can't play separately at the same even though we have a family plan, we live at the same place...Anyone? Thanks in advance!
We can't play separately at the same even though we have a family plan, we live at the same place... Anyone? Thanks in advance!
Casual Listener
298 Views
2 replies
0 likes
Bonjour, Depuis ce matin j'essaye de m'abonner a spotify, je suis etudiant donc je choisis le forfait etudiant. Le probleme est qu'au moment de verifier la carte bancaire un message d'erreur m'indique que "Le paiement est impossible". J'ai essaye l'a...
Bonjour, Depuis ce matin j'essaye de m'abonner a spotify, je suis etudiant donc je choisis le forfait etudiant. Le probleme est qu'au moment de verifier la carte bancaire un message d'erreur...
261 Views
0 replies
0 likes
I've been having the same problem too. My friend sent me dozen of invites, however i cannot get into family share. It keeps telling me "error code3".
I've been having the same problem too. My friend sent me dozen of invites, however i cannot get into family share. It keeps telling me "error code3".
Newbie
1478 Views
8 replies
1 likes
I already have a spotify premium account. Now my family has set up a family premium subscription. How can I cancel my own premium subscription and join the family plan without losing any of my playlists and downloaded music etc.? Do i cancel my exist...
I already have a spotify premium account. Now my family has set up a family premium subscription. How can I cancel my own premium subscription and join the family plan without losing any of my p...
403 Views
0 replies
0 likes
Hi I have been remove from premium for family. Need Help
Hi I have been remove from premium for family. Need Help
Casual Listener
392 Views
4 replies
0 likes
I've got Family Premium spotify then sent invitations to my sisters and mother, but everytime one of my sisters tries to confirm her identity it goes wrong. I wanna know how can I fix this, I think it's the error number 3 that doesn't allow her to en...
I've got Family Premium spotify then sent invitations to my sisters and mother, but everytime one of my sisters tries to confirm her identity it goes wrong. I wanna know how can I fix this, I...
Spotify Star
347 Views
1 replies
0 likes
Can my daughter use my family membership (with a Canadian Addess/Account) if she is away studying in the USA ? She is back here in Canada in the summer and other holiday periods. Thanks,Gordon
Can my daughter use my family membership (with a Canadian Addess/Account) if she is away studying in the USA ? She is back here in Canada in the summer and other holiday periods. Thanks, Gordon
Spotify Star
628 Views
1 replies
0 likes
Hi there,I was charged for premium until the 16th of next month (Jan) but I joined family plan today (30th). What happens to the rest of the 17 days that I already paid for?
Hi there, I was charged for premium until the 16th of next month (Jan) but I joined family plan today (30th). What happens to the rest of the 17 days that I already paid for?
Spotify Star
364 Views
1 replies
0 likes
Despues de tener un tiempo el Plan Premium yo solo decidi pasar toda la familia al Plan Familiar. El problema es que todos han podido entrar menos yo. Sigo accediendo al free, pero cuando utilizo el enlace de Aceptar Invitacion pongo todos los datos ...
Despues de tener un tiempo el Plan Premium yo solo decidi pasar toda la familia al Plan Familiar. El problema es que todos han podido entrar menos yo. Sigo accediendo al free, pero cuando utilizo el ...
1263 Views
0 replies
1 likes
I can't add a family member. Blank page on "Premium for Family" page
I can't add a family member. Blank page on "Premium for Family" page
Spotify Star
364 Views
1 replies
0 likes
