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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20457 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179694 Views
32 replies
9 likes
Hello, I received an invite to join a family premium Spotify membership. However, when i go to the link, and I fill out all of the field correctly (name, street name, street number, etc) and click submit, an error highlighted in red occurs at the top...
Hello, I received an invite to join a family premium Spotify membership. However, when i go to the link, and I fill out all of the field correctly (name, street name, street number, etc) and click s...
Casual Listener
1521 Views
11 replies
1 likes
Buenas tardes.El dia de hoy por la manana, me doy cuenta que 2 cuentas de 2 familiares fueron canceladas, como es esto posible? Para cobrar si estan en la mera fecha, pero cancelan las demas cuentas.Ahora envio la invitacion, y la otra persona no la ...
Buenas tardes. El dia de hoy por la manana, me doy cuenta que 2 cuentas de 2 familiares fueron canceladas, como es esto posible? Para cobrar si estan en la mera fecha, pero cancelan las demas cuenta...
156 Views
0 replies
1 likes
Me aregaron a plan familiar y me pidieron verificar mis datos, los verifique y aun asi me eliminaron del plan familiar y quiero que me suscriban nuevamente al plan familiar
Me aregaron a plan familiar y me pidieron verificar mis datos, los verifique y aun asi me eliminaron del plan familiar y quiero que me suscriban nuevamente al plan familiar
171 Views
0 replies
0 likes
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement famille. Sur mon compte quand je clique sur ajouter ou modifier les membres de la famille, une fenêtre blanche s'ouvre, impossible de mettre une adresse e-mail. Comment faire ? Merci p...
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement famille. Sur mon compte quand je clique sur ajouter ou modifier les membres de la famille, une fenêtre blanche s'ouvre, impossible de...
Newbie
830 Views
1 replies
0 likes
**bleep**. I love spotify and have been a member for years and years. But setting up a new family member is confusing, awful, onerous, and in this day and age - absolutely pathetic. I'm a systems analyst for a healthcare system, with an MBA and 30 ye...
**bleep**. I love spotify and have been a member for years and years. But setting up a new family member is confusing, awful, onerous, and in this day and age - absolutely pathetic. I'm a systems a...
Regular
460 Views
2 replies
2 likes
Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family have been rejected. How I can to add my family to my plan account?...
Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
Casual Listener
981 Views
6 replies
0 likes
Hi! So I currently have a spotify premium account, and for christmas i was hoping to sign up each of my family members for a premium account through the family plan. they all live together, but i no longer live there... does anyone know if it will wo...
Hi! So I currently have a spotify premium account, and for christmas i was hoping to sign up each of my family members for a premium account through the family plan. they all live t...
Spotify Star
261 Views
1 replies
0 likes
I'm sending invites to my wife and daughters, they fill in all the information and SPOTIFY does not accept them into the FAMILY PLAN!!! This has been going on for several weeks. Can anyone help?
I'm sending invites to my wife and daughters, they fill in all the information and SPOTIFY does not accept them into the FAMILY PLAN!!! This has been going on for several weeks. Can a...
165 Views
0 replies
0 likes
Arkadaslar spotify 6.99 TL lik ogrenci indirimli ucretini banka hesabimdan cekti sonrasinda ogrenci olup olmadigimi anlamak icin beni sheerid ye yonlendirdi sheerid den onay aldim 6.99 TL de hesabimdan cekilmesine ragmen henuz hesabim premium olmadi ...
Arkadaslar spotify 6.99 TL lik ogrenci indirimli ucretini banka hesabimdan cekti sonrasinda ogrenci olup olmadigimi anlamak icin beni sheerid ye yonlendirdi sheerid den onay aldim 6.99 TL de hesabimd...
203 Views
0 replies
0 likes
aileme birini davet ederken bu hatayi aliyor. ne yapmam gerekiyor yardimlariniz icin tesekkur ederim .
aileme birini davet ederken bu hatayi aliyor. ne yapmam gerekiyor yardimlariniz icin tesekkur ederim .
690 Views
0 replies
0 likes
I am the owner of my family, and I have been trying to add a member since the last two weeks, but we have been unable to add him. He contacted the support and we were told to cancel and resend the invite, but I have done that numerous, yet to no avai...
I am the owner of my family, and I have been trying to add a member since the last two weeks, but we have been unable to add him. He contacted the support and we were told to cancel and resend t...
Spotify Star
265 Views
1 replies
0 likes
Hi, when I use the Hulu merge link. It says "login currently unavailable" why won't it let me merge the accounts?
Hi, when I use the Hulu merge link. It says "login currently unavailable" why won't it let me merge the accounts?
Newbie
870 Views
3 replies
0 likes
My daugthers invite code isn't working. She has a basic account and received the invite email. When I go to "redeem" to enter the code is says "Unfortunatly this Premium code does not seem to be valid. Try again or contact customer service" I've rese...
My daugthers invite code isn't working. She has a basic account and received the invite email. When I go to "redeem" to enter the code is says "Unfortunatly this Premium code does not seem to be vali...
Newbie
407 Views
2 replies
0 likes
So, today I was charged $14.99 and when I went to check on my Spotify app it says my subscription is "free" my husband has also had trouble logging in. I don't know what's going on. I changed from a premium to the family one and it's been nothing but...
...premium to the family one and it's been nothing but a problem! Help!
Spotify Star
388 Views
2 replies
0 likes
I just upgraded my premium account to family premium. I cant invite anyone in my family... page is white. Does anyone know how to solve this?
I just upgraded my premium account to family premium. I cant invite anyone in my family... page is white. Does anyone know how to solve this?
Spotify Star
262 Views
1 replies
0 likes
Hi, I'm trying to remove a member from my Spotify premium family account. When I try to open the dialog box of the one I'm trying to remove no other windows appears. The others members' window easily opens clicking on.I tried with many browsers.Someb...
Hi, I'm trying to remove a member from my Spotify premium family account. When I try to open the dialog box of the one I'm trying to remove no other windows appears. The others members' window e...
Spotify Star
246 Views
1 replies
0 likes
I keep getting the following error message after my husband sends the invitation numerous times. Please let me know what's wrong. 3 - Oops something went wrong, please try again.
I keep getting the following error message after my husband sends the invitation numerous times. Please let me know what's wrong. 3 - Oops something went wrong, please try again.
Spotify Star
301 Views
1 replies
0 likes
I misunderstood and named my family account plan something that i dont want it to be called. How can i change it? Please help
I misunderstood and named my family account plan something that i dont want it to be called. How can i change it? Please help 🙂
Spotify Star
278 Views
1 replies
0 likes
Hi,last week, when I opened Spotify on my Android,there was a chance to buy 1 year Spotify for 99,9 euro .. So 2 months where free.But my Android phone is a Cat s30 and can't do much, so I ignored it.When I opened Spotify on my laptop, I didn't see t...
Hi, last week, when I opened Spotify on my Android, there was a chance to buy 1 year Spotify for 99,9 euro .. So 2 months where free. But my Android phone is a Cat s30 and can't do much, so I igno...
Newbie
362 Views
1 replies
0 likes
My girlfriend (we live together) got kicked out of our Spotify family plan. She probably didn't see the address verification email or something. Afterwards I re-invited her with the same email address. When she enters her name and address, she gets a...
My girlfriend (we live together) got kicked out of our Spotify family plan. She probably didn't see the address verification email or something. Afterwards I re-invited her with the same email a...
Community Legend
4006 Views
7 replies
2 likes
