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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27645 Views
44 replies
4 likes
i receive my invite to spotify family with the code of the invite, what i do now? ( i tried to click on restore and put the code but said tha was not valid)
i receive my invite to spotify family with the code of the invite, what i do now? ( i tried to click on restore and put the code but said tha was not valid)
199 Views
0 replies
0 likes
HiI had a Premium account and moved to Family Premium. I sent the invitation and my family recieved an email with an Invitation code. Everybody accepted the invitation but we see no diference nor a place to set individual accounts. Can somebody help ...
Hi I had a Premium account and moved to Family Premium. I sent the invitation and my family recieved an email with an Invitation code. Everybody accepted the invitation but we see no diference nor a...
219 Views
0 replies
0 likes
Hi we recently upgraded to premium for family however when I am listening to the music on my device there is a random device listening to spotify but they must be using my username because it stops my music! How do i remove this imposters device!?
Hi we recently upgraded to premium for family however when I am listening to the music on my device there is a random device listening to spotify but they must be using my username because i...
209 Views
0 replies
0 likes
My account does not show the invitation button
My account does not show the invitation button
Newbie
301 Views
1 replies
0 likes
afternoon everyone.We have the premium family account. I have invited my husband and daughter and they have replied. Their accounts ar showing active but if I am playing music, neither of them can play music on their devices. They receive the message...
afternoon everyone. We have the premium family account. I have invited my husband and daughter and they have replied. Their accounts ar showing active but if I am playing music, n...
Newbie
203 Views
1 replies
0 likes
Hi Can you help me i want to add a new member in my familiar plan, but it appear and error that the format of the mail ir wrong, the account is in outlook.es, i try with other mails and i can send it, but with this mail i can´t send a invitation.
Hi Can you help me i want to add a new member in my familiar plan, but it appear and error that the format of the mail ir wrong, the account is in outlook.es, i try with other mails and i can ...
160 Views
0 replies
0 likes
Hi can someone help me i already subscribe to family plan and paid for it. i was able to use my own personal account but i wasnt able to add nor invite my friends when i go to add members option it just routes me to a white blank screen.
Hi can someone help me i already subscribe to family plan and paid for it. i was able to use my own personal account but i wasnt able to add nor invite my friends when i go to add members option it j...
Community Legend
308 Views
1 replies
0 likes
I've switch my premium account to family.I've sent a link to join to my wife on one email and my daughter on another.My wife has logged in and had to set up a premium account ,using the code I generated to get on the family subscrition- however ,1) s...
I've switch my premium account to family. I've sent a link to join to my wife on one email and my daughter on another. My wife has logged in and had to set up a premium account ,using the code I g...
196 Views
0 replies
0 likes
Fiz a adesao do plano familiar e na propaganda desse plano diz que as contas sao separadas para nao haver brigas. Exemplo: cada um escuta sua musica diferente ao mesmo tempo. Porem estou tendo dificuldades para isso. Como faco?
Fiz a adesao do plano familiar e na propaganda desse plano diz que as contas sao separadas para nao haver brigas. Exemplo: cada um escuta sua musica diferente ao mesmo tempo. Porem estou tendo dificu...
428 Views
0 replies
0 likes
estou com problemas para adicionar meu esposo em minha conta familiar. Gostaria de me lembrar qual foi o endereco que cadastrei, pois ele esta tentando aceitar o convite e nao consegue.
estou com problemas para adicionar meu esposo em minha conta familiar. Gostaria de me lembrar qual foi o endereco que cadastrei, pois ele esta tentando aceitar o convite e nao consegue.
Spotify Star
297 Views
1 replies
0 likes
Dear Spotify & friends, since it's not possible to share a family account with family member living abroad - do you have any offer for me and my friend - we are living in different countries? I would like to upgrade from free accoiunt and all cover c...
Dear Spotify & friends, since it's not possible to share a family account with family member living abroad - do you have any offer for me and my friend - we are living in d...
401 Views
0 replies
0 likes
Hi...I have changed to a Premium Family account..I invited two family members and when I try to except the invitation I 'll just linked in to side "Subscription and payment". I already tried to redeem the invitation code, but it doesn't work. What ca...
Hi...I have changed to a Premium Family account..I invited two family members and when I try to except the invitation I 'll just linked in to side "Subscription and payment". I already tried to r...
196 Views
0 replies
0 likes
i cant get a premium for family. The activationcode isnt working. What can i do?
i cant get a premium for family. The activationcode isnt working. What can i do?
330 Views
0 replies
0 likes
Hola,tengo Premium familiar con 3 personas incluidas de 5 o 6 que permite.Necesito incluir 1 mas pero en la cuenta aparece un cuadro blanco que no me deja hacer ninguna invitacion. Espero vuestra ayudaMuchas gracias y felices fiestas a todos
Hola, tengo Premium familiar con 3 personas incluidas de 5 o 6 que permite. Necesito incluir 1 mas pero en la cuenta aparece un cuadro blanco que no me deja hacer ninguna invitacion. ...
368 Views
0 replies
1 likes
hello, im having trouble remebring the EXACT adress registered on my account. im trying to add my father but it says there is trouble. I tried errasing the cache and history browse but I failed. What's next?
hello, im having trouble remebring the EXACT adress registered on my account. im trying to add my father but it says there is trouble. I tried errasing the cache and history browse but...
Spotify Star
232 Views
1 replies
0 likes
Hi,I'm trying to add my son's address on our family plan, but keep denying. Both accounts are valid and working well.I've already canceled my first family plan and start again... What is happening?Can someone help out with that?vianna.rafael
Hi, I'm trying to add my son's address on our family plan, but keep denying. Both accounts are valid and working well. I've already canceled my first family plan and start again... What is h...
Community Legend
649 Views
9 replies
0 likes
Pessoal precisa de uma ajuda eu tenho plano familia, queria colocar mais gente limite ate 5 pessoa, posso ter dois planos em Familia ou vou ter que criar outra conta para adquirir o plano
Pessoal precisa de uma ajuda eu tenho plano familia, queria colocar mais gente limite ate 5 pessoa, posso ter dois planos em Familia ou vou ter que criar outra conta para adquirir o plano
299 Views
0 replies
0 likes
i have premium family, but i when i log in to my account its not premium. can anyone help?
i have premium family, but i when i log in to my account its not premium. can anyone help?
211 Views
0 replies
0 likes
im not able to invite any family members to my account ! need help from you.
im not able to invite any family members to my account ! need help from you.
251 Views
0 replies
0 likes
