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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 177578 Views
  • 32 replies
  • 9 likes
  • 177578 Views
  • 32 replies
  • 9 likes

Eliminaron a un miembro de mi plan familiar.

Hola, inscribi a mi primo en mi plan familiar y ahora le han enviado un correo diciendo que no tiene la misma dirección que yo y que por eso ya no puede tener spotify premium

  • Newbie
  • Hola, inscribi a mi primo en mi plan familiar y ahora le han enviado un correo diciendo que no tiene la misma dirección que yo y que por eso ya no puede tener spotify premium
  • roriso
  • Newbie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Cannot activate family premium

my friend can not invite to my spotify premium whyyyyy 

  • Newbie
  • my friend can not invite to my spotify premium whyyyyy 
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Spotify AU and SG

Hi! I'm trying to sign up for Spotify Family with my friends in Singapore and was wondering if this was possible. I am constantly travelling between AU and Singapore for months at a time and hence, my spotify changes automatically. Can i still sign u...

  • Newbie
  • Hi!    I'm trying to sign up for Spotify Family with my friends in Singapore and was wondering if this was possible.    I am constantly travelling between AU and Singapore f...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

No invite mail received

Hi! i try to set up a family premium with my partner. i changed my subscription to family and now i invite him, but he isnt getting invite mails. even after mutiple `resending´. how can i fix this? How can i add him?his mail adress is the same as his...

  • Newbie
  • Hi!   i try to set up a family premium with my partner. i changed my subscription to family and now i invite him, but he isnt getting invite mails. even after mutiple `resending´. how can i f...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Spotify family and not-premium app.

Hello. My father suscribed to Spotify Family like 3 month ago, but I just had access to it - because even if he asked multiple times to send the request to my gmail adress, I never received it and finally we had to use my old mail adress. First annoy...

  • Casual Listener
  • Hello.    My father suscribed to Spotify Family like 3 month ago, but I just had access to it - because even if he asked multiple times to send the request to my gmail adress, I never r...
  • RaphThys
  • Casual Listener
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Solved!! Joint custody but daughter lives mostly with mom

Am I allowed to invite my daughter to family premium plan if lives mostly with her mother, hence primarily lives at another address. My sons live with me exclusively and my daughter only lives with us a few weeks of the year. I do have legal joint cu...

  • Casual Listener
  • Am I allowed to invite my daughter to family premium plan if lives mostly with her mother, hence primarily lives at another address.   My sons live with me exclusively and my daughter only l...
  • Maxim
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Eu adiciono a minha familia no grupo, mas depois de um tempo ele diz que não foi possivel verificar

Estou ficando cansado, já foi até criado outras contas e não dá, o spotify sempre remove, todo mundo está cansado e irritado disso já, obrigado a todos.

  • Casual Listener
  • Estou ficando cansado, já foi até criado outras contas e não dá, o spotify sempre remove, todo mundo está cansado e irritado disso já, obrigado a todos.
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem info

Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem informando que o código é inválido

  • Regular
  • Recebi uma assinatura familiar, mas ao acessar o link e informar o código, aparece uma mensagem informando que o código é inválido
  • Bittencourt
  • Spotify Star
  • 835 Views
  • 3 replies
  • 0 likes
  • 835 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't update the payment for the one year Familiar Plan I acquired, What can I do?

In march I bought the Familiar Plan for one year, because the price was better. I registered my account with my facebook account, but my Faceebook mail is old and not the one I check regularly. Recently I got the notification in the Spotify mobile ap...

  • Newbie
  • In march I bought the Familiar Plan for one year, because the price was better. I registered my account with my facebook account, but my Faceebook mail is old and not the one I check regularly. &nbs...
  • Alfredo
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgraded to free

I had verified my zip code about a month ago and It says that it will email me further steps in the future but nothing! And just recently today I had been downgraded to free for the reason being ‘we can't verify you are living at the same address and...

  • Newbie
  • ...e can't verify you are living at the same address and hence, illegible in the family plan’ pls help    
  • Alfredo
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook and friends and family

I have signed up/in to spotify through facebook my fiancee is trying to add me to her friends and family account but i am not receiving the e-mail to join, I understand that the post codes have to be the same so is signing in via facebook the issue? ...

  • Newbie
  • I have signed up/in to spotify through facebook my fiancee is trying to add me to her friends and family account but i am not receiving the e-mail to join, I understand that the post codes have to b...
  • Alfredo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment was successful, but our Family account is gone?

Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone. How is this possible?

  • Newbie
  • Our head of the family who pays for the Spotify family account just paid for the service, but we all got kicked out of the family account and his head account of the Family premium service is gone.&n...
  • Alfredo
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family member's free account not changing over to premium - family premium

I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details and their account is still showing up as Free, how do I fi...

  • Newbie
  • I have recently got Premium for Family and invited my family members accordingly. For 3/4 members it has worked however one family member has accepted the invitation and entered their details a...
  • Alfredo
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

plano familia

eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?

  • Newbie
  • eu queria me informar, se usar o plano familia, eu posso paga-lo no valor do plano que tem de 199,00 por ano, ou o plano é só mesmo 26,90 por mês?
  • Bittencourt
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Cannot invite family members!

When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...

  • Newbie
  • When i send the invite-email, People dont get it! What do i do wrong? I cheked for the right adress, and there's no problem there...
  • osornios
  • Spotify Star
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Family

hej hejJag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning. en sak kan vara är att dom har samma itunes konto ( jag och barne...

  • Newbie
  • hej hej Jag har ett premium konto och har delat länkar till mina barn ( så dom kan lysna samtidigt ) men när dom klickar på "acceptera inbjudan" ( i epostet) kommer man till inloggning.  en sak...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Familienaccount lässt sich nicht erweitern - Fehler bei Nutzerhinzufügung

Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?

  • Newbie
  • Beim Einladen eines Familienmitgliedes erhält der Eingeladene eine Fehlermeldung (Hoppla, da ist wohl etwas schiefgegangen...). Wie kann ich die Adressdaten des Hauptaccounts einsehen?
  • nordbug76
  • Newbie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Playlists Spotify Family

Just now signed Up for Family, is there any easy way till share the playlists with My wife and son?

  • Newbie
  • Just now signed Up for Family, is there any easy way till share the playlists with My wife and son? 
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Premium family invite

My children has Spotify premium from the beginning. But i have made a Spotify family premium accuont. I try to send them a invite, but they will not recive it. My wife got the invite. Why does it not work for the two that allready have premium?

  • Casual Listener
  • My children has Spotify premium from the beginning. But i have made a Spotify family premium accuont. I try to send them a invite, but they will not recive it. My wife got the invite. Why does it n...
  • maane
  • Newbie
  • 508 Views
  • 3 replies
  • 0 likes
  • 508 Views
  • 3 replies
  • 0 likes

Superuser Contribution My moms account for her family plan doesnt show the "send invite" on her account anywhere.

My mom has the family plan on spotify and she wants me to get myself on it, but when i go on her account (on a laptop) and follow the steps (from spotify) it doesn't show the "send invite" on her page, so i cant even invite myself, can you plz help.

  • Casual Listener
  • My mom has the family plan on spotify and she wants me to get myself on it, but when i go on her account (on a laptop) and follow the steps (from spotify) it doesn't show the "send invite" on her p...
  • Alfredo
  • Roadie
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes