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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Earlier I was a Premium member and my family used my login to listen to
music. But only one at a time could... So I decided to be a family
member. I invited all my family (we live in the same place). BUT we may
still listen one at a time - not simult...
Earlier I was a Premium member and my family used my login to listen to music. But only one at a time could... So I decided to be a family member. I invited all my family (we live in the same place)....
Hei!minulta veloitettiin opiskelija premiumin hinta jo, mutta en voi
viedä tilausta loppuun sillä ammattikouluani ei löydy vaihtoehdoistani.
Enkä opiskele peruskoulua.
Hei! minulta veloitettiin opiskelija premiumin hinta jo, mutta en voi viedä tilausta loppuun sillä ammattikouluani ei löydy vaihtoehdoistani. Enkä opiskele peruskoulua.
I am trying to get my family set up on the family plan. My son had a
premium account through iTunes. I've cancelled that subscription, which
I assume will drop him to a free account and he'll be able to join the
family plan when that premium subscrip...
I am trying to get my family set up on the family plan. My son had a premium account through iTunes. I've cancelled that subscription, which I assume will drop him to a free account and he'll be a...
Our family currently uses Apple Music (family subscription). As Spotify
app can control the Sonos devices we are considering switching from
Apply Music to Spotify. As we are not completely sure whether Spotify
would suit us we would like to try it bu...
Our family currently uses Apple Music (family subscription). As Spotify app can control the Sonos devices we are considering switching from Apply Music to Spotify. As we are not completely sure w...
Hello, I have a problem with connect to device, namely i have Premium
for Family, when i used Spotify with my wife, I'm on the computer, wife
in the car by Iphone. A problem appears with connect to device, because
when i click on icon "Connect to dev...
Hello, I have a problem with connect to device, namely i have Premium for Family, when i used Spotify with my wife, I'm on the computer, wife in the car by Iphone. A problem appears with c...
I made a spotify family account and tried to add my wife's account, but
it just keeps saying she doesn't have premium. I've removed and readded
her several times, and it still just says she needs to upgrade to
premium. Whats the deal with this? can a...
I made a spotify family account and tried to add my wife's account, but it just keeps saying she doesn't have premium. I've removed and readded her several times, and it still just says she needs t...
Can somebody help me: Me and my family decided we wanted Spotify premium
as a group. I already had a premium account and to look at the options I
clicked on the Premium for family option. By doing this however I
activated it on my account. Another me...
Can somebody help me: Me and my family decided we wanted Spotify premium as a group. I already had a premium account and to look at the options I clicked on the Premium for family option. By doing t...
Hi, I am a spotify user and i want to change my account from germany to
spain because i am moving there with my family. I want to also take the
chance and make a family account, but i cannot do it.... I still dont
have a spanish credit card and when ...
Hi, I am a spotify user and i want to change my account from germany to spain because i am moving there with my family. I want to also take the chance and make a family account, but i c...
Hi, i just bought spotify premium family for my hole familiy! Everything
worked until i noticed on my device that it said i have to buy premium
to skip songs while it should be included! Please help!
Hi, i just bought spotify premium family for my hole familiy! Everything worked until i noticed on my device that it said i have to buy premium to skip songs while it should be included! Please help!
Hello, I'm a regular spotify and hulu user, I got an email with the
offer to merge both accounts in one, my Spotify account is working,
however when I tried to merged the account, following the instructions
to do so I get the following error We are u...
Hello, I'm a regular spotify and hulu user, I got an email with the offer to merge both accounts in one, my Spotify account is working, however when I tried to merged the account, following the...
Hello,I'm having an issue where my Family Plan Members get kicked out
(Actually, it happened just today) from the Family Plan. The reason is
because they "Can't Verify the Address" I'm 200% sure the Address they
input are the same. I have 3 other mem...
Hello, I'm having an issue where my Family Plan Members get kicked out (Actually, it happened just today) from the Family Plan. The reason is because they "Can't Verify the Address" &n...
helloi had a question about the premium for familyhow premium family
works for each person ?for example if i buy a 1month premium account and
i will the firs person who start using of the planand the other part of
my family start using the plan 5 day...
hello i had a question about the premium for family how premium family works for each person ? for example if i buy a 1month premium account and i will the firs person who start using of the p...
We are premium for family members and have six family members (all at
the same address) on the plan. But we still need to add a 7th, and
eventually an 8th. How do we do this without creating another premium
account? No love for big families?
We are premium for family members and have six family members (all at the same address) on the plan. But we still need to add a 7th, and eventually an 8th. How do we do this without creating a...
I'd like to get Premium for Family and include my friends, but some of
them live in Canada. Would that be possible, or do all of the users have
to be in the same country? (ie, would everyone sharing a family account
with me have to be in the US?)
I'd like to get Premium for Family and include my friends, but some of them live in Canada. Would that be possible, or do all of the users have to be in the same country? (ie, would everyone s...
Hi, I have created an Family Premium account but one of the members
cannot subscribe to my account, whereas the others can. The invitation
is sent but my daughter (Alexia Servais) never recieved it. Can you
arrange this disfonctionnement? veronique l...
Hi, I have created an Family Premium account but one of the members cannot subscribe to my account, whereas the others can. The invitation is sent but my daughter (Alexia Servais) n...
My wife cant join my premium account. Sent email but it doest accept.
Says they cant prove that she lives with me!! Oh my god! Tried many
times and doesnt work. Maybe i ll pass to google music. They dont bother
you.
My wife cant join my premium account. Sent email but it doest accept. Says they cant prove that she lives with me!! Oh my god! Tried many times and doesnt work. Maybe i ll pass to google music. They ...
My account was tied to the Premium for Family account hosted by my wife,
and then got mysteriously dropped to Free. My wife's account was fully
paid every month, and never stopped being Premium, so I figured, "Hey,
no big deal - I'll just rejoin."The...
My account was tied to the Premium for Family account hosted by my wife, and then got mysteriously dropped to Free. My wife's account was fully paid every month, and never stopped being Premium, so I...