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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
78602 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
57870 Views
23 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195277 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28932 Views
44 replies
4 likes
Hi! My family and I are thinking to create a Premium Family account, but we want to make the upgrade with an account different from mine.. So I wonder if, becoming part of a Family account, I could mantain the playlists created with my actual account...
Hi! My family and I are thinking to create a Premium Family account, but we want to make the upgrade with an account different from mine.. So I wonder if, becoming part of a Family account, I could m...
Roadie
283 Views
1 replies
0 likes
Realizei uma alteração de meu cartão de crédito, e automaticamente foi descontado um valor de R$ 10,00 na minha fatura. Como isso nunca ocorreu antes, gostaria de saber do que se trata, e com f aço para extorná-la caso necesário
Realizei uma alteração de meu cartão de crédito, e automaticamente foi descontado um valor de R$ 10,00 na minha fatura. Como isso nunca ocorreu antes, gostaria de saber do que se trata, e co...
Spotify Star
253 Views
1 replies
0 likes
Estou com um problema no meu plano familiar.Estava utilizando normalmente o aplicativo porém fui descadastrado do plano familiar e agora não consigo mais entrar.foi reenviado um novo código porém aparece que não moro na mesma residência.O que fazer ?...
Estou com um problema no meu plano familiar. Estava utilizando normalmente o aplicativo porém fui descadastrado do plano familiar e agora não consigo mais entrar. foi reenviado um novo código porém...
Spotify Star
254 Views
1 replies
0 likes
Ganhei um convite familia e aceitei, mas meu Sportify não e familia ainda, como faço? Uso a mesma conta que me enviaram o convite. Me ajudem por favor.Meu e-mail: juliogrimes2013@gmail.com
Ganhei um convite familia e aceitei, mas meu Sportify não e familia ainda, como faço? Uso a mesma conta que me enviaram o convite. Me ajudem por favor. Meu e-mail: juliogrime...
Roadie
597 Views
1 replies
0 likes
Hi, why is it, that when I am listening to my music and my son logs on to listen to his, on his playlist, it cancel my music (different devices)
Hi, why is it, that when I am listening to my music and my son logs on to listen to his, on his playlist, it cancel my music (different devices)
Spotify Star
246 Views
1 replies
0 likes
I already had a Spotify Account for myself. My mom invited me to join our Premium for Family, before I deleted my own account. Do I now have to pay for both accounts or am I automatically a member of the Family account? When I'm trying to delete my o...
I already had a Spotify Account for myself. My mom invited me to join our Premium for Family, before I deleted my own account. Do I now have to pay for both accounts or am I automatically a member o...
Spotify Star
230 Views
1 replies
0 likes
My daughter uses Spotify so i upgraded to the Family Plan and sent an email to myself and to my son, but neither one of us received those emails? how do we sign up on our Family Plan?
My daughter uses Spotify so i upgraded to the Family Plan and sent an email to myself and to my son, but neither one of us received those emails? how do we sign up on our Family Plan?
Roadie
349 Views
1 replies
0 likes
Hello,I'm having an issue where my Family Plan Members get kicked out (Actually, it happened just today) from the Family Plan. The reason is because they "Can't Verify the Address" I'm 200% sure the Address they input are the same. I have 3 other mem...
Hello, I'm having an issue where my Family Plan Members get kicked out (Actually, it happened just today) from the Family Plan. The reason is because they "Can't Verify the Address" &n...
Roadie
1759 Views
1 replies
0 likes
HELP PLEASE...Hey guys hoping someone can please help,I just purchased Premium for Family and added my house mates but they are unable to login due to address area im not able to add an address to my account but will lose the $22.50 if i have to star...
HELP PLEASE... Hey guys hoping someone can please help, I just purchased Premium for Family and added my house mates but they are unable to login due to address area im not able to add an a...
Roadie
231 Views
1 replies
0 likes
I have a Family Premium Account. How can the 4 members of our family listen to our own music at the same time without being interrupted?
I have a Family Premium Account. How can the 4 members of our family listen to our own music at the same time without being interrupted?
Spotify Star
211 Views
1 replies
0 likes
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Hi, we already made the payment but one of the familiar Premium member can't use Spptify
Spotify Legend
1313 Views
1 replies
0 likes
Ho spotify premium da 2 anni e voglio aggiungere il mio figlio. nel processo per aggiungerlo mi chiede il mio indirizzo per verificare che abbitiamo iniseme. Non mi ricordo piu come l'ho scritto quando ho fatto la prima sottoscrizione.Come posso ritr...
Ho spotify premium da 2 anni e voglio aggiungere il mio figlio. nel processo per aggiungerlo mi chiede il mio indirizzo per verificare che abbitiamo iniseme. Non mi ricordo piu come l'ho scrit...
Newbie
1709 Views
2 replies
0 likes
I've lost my credit card so the payment wans't made on the right day. I had a family account. As soon as I noticed, spotify send me a message to continue my plan and I put new credit card data. The problem is it assumed I wanted the premium plan and ...
I've lost my credit card so the payment wans't made on the right day. I had a family account. As soon as I noticed, spotify send me a message to continue my plan and I put new credit card data. The p...
Spotify Star
235 Views
1 replies
0 likes
Bonjour, Je suis étudiante mais spotify ne reconnaît pas mon établissement, je suppose que c'est parce que c'est un lycée. Pourtant je porte bien le statut d'étudiante, mais étant en apprentissage, je n'ai pas réellement de portail comme les autres u...
Bonjour, Je suis étudiante mais spotify ne reconnaît pas mon établissement, je suppose que c'est parce que c'est un lycée. Pourtant je porte bien le statut d'étudiante, mais étant en apprentissage, j...
Roadie
2137 Views
1 replies
0 likes
What should I do if I can't invite a family member? Everytime i try to invite he doesn't get an email from spotify? Is there an another way we can get him into the family premium?
What should I do if I can't invite a family member? Everytime i try to invite he doesn't get an email from spotify? Is there an another way we can get him into the family premium?
Roadie
241 Views
1 replies
1 likes
Currently, I have invited 4 of my families, but the first 2 I invited are ok, the later 2 (my father and my daugther) are not ok. My father's gets problem ever since I start to invite him. I spent a while because there are address mistakes. Finally, ...
...osts our family a lot of time.......
Casual Listener
364 Views
2 replies
1 likes
Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında
Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında
Roadie
333 Views
1 replies
0 likes
I have premium for family and I have 3 family members on the account which were set up last year.Ive tried to add another however it is telling me that they are already a family member. This cannot be the case as they have just registered as a free m...
I have premium for family and I have 3 family members on the account which were set up last year.Ive tried to add another however it is telling me that they are already a family member. This cannot b...
Roadie
319 Views
1 replies
0 likes
So i want to sign up to family premium for myself and my partner but we both have very extensive accounts and i know it says your profile switches with main bill payer but can my partner just log his in as well and keep his playlists ?
So i want to sign up to family premium for myself and my partner but we both have very extensive accounts and i know it says your profile switches with main bill payer but can my partner just log h...
Community Legend
356 Views
1 replies
0 likes
spotify isn't able to verify my address. I live at the same place as my sister and she is using The same wifi to invite me. I was using the premium for family and suddenly it received and email and my account becomes free.she invited me again and it ...
spotify isn't able to verify my address. I live at the same place as my sister and she is using The same wifi to invite me. I was using the premium for family and suddenly it received and email and m...
Casual Listener
350 Views
2 replies
0 likes
