Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Eu criei um plano familiar com meu filho e minha irmã, moramos na mesma casa, o spotify disse que não foi possivel confirmar o email e eles dois foram removidos
I upgraded to premium family 3 weeks ago. If works fine for my family members and on my ipad. If I log in to my spotify account on my desktop and my android phone however, it says I have a free account en I can only shuffle music. I tried logging out...
I have a family account and have added my partner to it but Spotify won't let her listen to music. It keeps saying she needs to refer to me (the family account owner) for subscription help. I've added her on the list, she's verified herself and still...
Hi all, i've just updated my account to family premium.The problem is: when i press the Family button on the left menu on my account page the link take me to the page where i can subscribe and not where i can invite my family, i already subscribed, a...
My family and I are on holiday, I've just changed my account from a student account to a family account and then went to invite my family to the account. They are getting the message that they need to be in the same country as the account holder.We'r...
I invited 2 members of my family, we are living on the same adress. The family members tryied to confirm the membership using the link i was sending. They typed the same adress but it doesnt work (and they use same internet network like me)Is there s...
I'm having trouble verifying the address with the family member that owns the account. He gave me everything he typed down to the exact phrase that was typed for address. Would it make a difference if I used ave instead of avenue? I attempted both ye...
Im the owner of a premium account and my family member got removed when it was the premium package renew date . They were asked to enter a Zip Code and they have entered the same Zip Code ( my postal code ) as minE and the server stated that they wil...
Hola. Cambié deplan premium a familiar, y cuando invito a mis hijos de 9 y 8 años, me manda a abrir una cuenta que luego no me deja porque son menores. Quisiera saber cómo lo resuelvo. Gracias! J
Hello, I'd like to change my account to Premium Family. But what happens to my already bought subscription time (from gift card)? In my account it says "Your subscription will automatically renew on 9/19/17 and you'll be charged 9,99 €" In "Premium f...
Actualmente tengo una cuenta Premium para mi solo, pero deseo pasar al plan familiar. Mi duda es que si tengo que cancelar mi cuenta Premium ( solo para uno ) y luego recién inscribirme en el familiar ? O lo puedo hacer de frente sin tener que cancel...
Ola, recebi um email dizendo que fui desconectado do plano familia pois nao moro no mesmo endereço do dono da conta, o que é mentira, pois ainda resido sim na mesma casa, contudo faço faculdade fora. Gostaria de saber como devo proceder para voltar a...
Hey All, I've received the same e-mail with Ceyda and today I've joined my brother's family account. My membership type seems as family account on my account details. So should I do anything more to prevent extra payment of my previous premium accoun...
Estoy pagando el plan familiar y no permite que mis familiares validen la dirección por lo tanto no los deja activar su cuenta. Ya intentamos de mil maneras y no se puede. Es DESESPERANTE, PESIMO SERVICIO.
Comecei o plano familiar e gostaria de saber se posso adicionar os meus primos, que moram na casa vizinha a minha.
Eu tinha um plano premium e fiz um upgrade pra o plano familiar. Porém, estou recebendo duas cobranças no meu cartão de crédito. O que faço?
Hey guys, I've joined my brother's family account. My membership type seems as family account on my account details. So should I do anything more to prevent extra payment of my previous premium account or they've all been changed automatically? I cou...
I have a family plan. My wife and I have separate accounts and have verified that her profile is logged in at home and mine on my device away. Spotify will not allow us to listen to our own accounts at the same time. There seems to be a glitch somewh...
Unable to redeem this code. Please make sure you entered it correctly. This is the message I get, when I try to join Premium for Family. I have copy/pasted the code, when I have checked the I'm not a robot, and have chosen the right pictures, nothing...
Hola que tal el dia de hoy saco a todos los de mi cuenta familiar lo agrego y no me deja espero me pueda ayudar ya que no quiero cancelar la suscripcion a parte e que ya se hizo el cargo Gracias.