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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 136599 Views
  • 32 replies
  • 8 likes
  • 136599 Views
  • 32 replies
  • 8 likes

Solved!! Cancelled subscription didn't go through?

Hey!I subscribed to family account, but couldn't add my daughter since she had a private subscription. So I cancelled her subscription, so I could add her to the family account. But now I noticed that I have been paying for her and family account sin...

  • Casual Listener
  • Hey! I subscribed to family account, but couldn't add my daughter since she had a private subscription. So I cancelled her subscription, so I could add her to the family account. But now I noticed t...
  • Tom
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

No puedo agregar gente a mi plan familiar

No puedo agregar a mis familiares a mi plan ya que aparece que no se puede comprobar mi dirección y tampoco puedo editarla ni saber cual es mi dirección registrada ya que mi cuenta está asociada a FB y no me da la opción de editar.Ya probé con darme ...

  • Newbie
  • No puedo agregar a mis familiares a mi plan ya que aparece que no se puede comprobar mi dirección y tampoco puedo editarla ni saber cual es mi dirección registrada ya que mi cuenta está asociada a FB...
  • MattSuda
  • Spotify Star
  • 790 Views
  • 1 replies
  • 0 likes
  • 790 Views
  • 1 replies
  • 0 likes

Problemas com plano familiar

Parou de funcionar para outros membros. Pagamento em dia, claro. Cancelando em breve, caso a solução do problema não ocorra. Cleuber

  • Newbie
  • Parou de funcionar para outros membros. Pagamento em dia, claro. Cancelando em breve, caso a solução do problema não ocorra.   Cleuber
  • Bittencourt
  • Spotify Star
  • 1504 Views
  • 1 replies
  • 1 likes
  • 1504 Views
  • 1 replies
  • 1 likes

spotify premium

Spotify wont let me upgrade to a premium account? Everytime i enter my card info it says "oops there was a problem"

  • Newbie
  • Spotify wont let me upgrade to a premium account? Everytime i enter my card info it says "oops there was a problem"
  • MattSuda
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Family subscription

I've recently subscribed for premium family membership and copied the links to those invited, I then sent the links via WhatsApp, however, these links aren't working and it's saying we are already members and can't join the family subscription and th...

  • Newbie
  • I've recently subscribed for premium family membership and copied the links to those invited, I then sent the links via WhatsApp, however, these links aren't working and it's saying we are already m...
  • MattSuda
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Plano familiar

Fiz a conta premium que paga os R$199.00 de uma vez por um ano numa conta familiar com mais cinco membros. Hoje, um mês depois descubro que os 5 estão desde hoje com conta free e só a minha como premium. E no site do spotify não consta o plano femili...

  • Newbie
  • Fiz a conta premium que paga os R$199.00 de uma vez por um ano numa conta familiar com mais cinco  membros. Hoje, um mês depois descubro que os 5 estão desde hoje com conta free e só a minha com...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Problemas com o Plano Familiar

Boa tarde, estou tendo problemas ao tentar adicionar meu filho a meu plano familiar aparece a seguinte mensagem:Você não pode participar deste Plano Premium Familiar.Não foi possivel confirmar que você mora no mesmo endereço do titular da conta princ...

  • Newbie
  • Boa tarde, estou tendo problemas ao tentar adicionar meu filho a meu plano familiar aparece a seguinte mensagem: Você não pode participar deste Plano Premium Familiar. Não foi possivel confirmar qu...
  • Bittencourt
  • Spotify Star
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

conta familiar nao loga

todas minhas contas familiares foram excluidas e nao consigo logar mais, o que faço?

  • Casual Listener
  • todas minhas contas familiares foram excluidas e nao consigo logar mais, o que faço?  
  • Bittencourt
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Family joining problem

Spotify won't let my husband join family premium with the link I sent him, it says can't join coz not in same country, however we live at the same address & my sons were able to join no problem with their link..help

  • Newbie
  • Spotify won't let my husband join family premium with the link I sent him, it says can't join coz not in same country, however we live at the same address & my sons were able to join no problem w...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

why us outsider cant enjoy spotify?

why us outsider cant enjoy spotify?

  • Casual Listener
  • why us outsider cant enjoy spotify?
  • Bittencourt
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

My husband got unsuscribed of the account

Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!! On friday he was disconected. I'm super dissapointed...

  • Newbie
  • Recently got an email from spotify that my husband would be disconected of my premium account (is the only person listed), It said that I should reply to confirm, but there was no way of doing it!! ...
  • EthanS1
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Family Member Got Kicked Off

I keep sending my family memeber an invite but he keeps getting rejected by Spotify. We live at the same address, I'm with him as I send the invite and as he clicks the link to accept, he gets sent to a rejection page. How can I add him?

  • Newbie
  • I keep sending my family memeber an invite but he keeps getting rejected by Spotify.  We live at the same address, I'm with him as I send the invite and as he clicks the link to accept, he g...
  • EthanS1
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

My desktop spotify stops when the account is being used on a mobile device

I have the same issue with the Spotify Family Account. This IS for personal use. We have the tug of war problem all the time and I would like to know how to fix it. Having this happen defeats the purpose of having a Family account if only one person ...

  • Newbie
  • I have the same issue with the Spotify Family Account. This IS for personal use. We have the tug of war problem all the time and I would like to know how to fix it. Having this happen defeats the p...
  • Sebasty
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium issue

I'm trying very hard while trying to get a premium membership.I tried 4 different bank cards for 4 days.I got a payment provider warning,there is no problem with my cards.I am very bored.As soon as you wish to be resolvedThanks.

  • Visitor
  • I'm trying very hard while trying to get a premium membership.I tried 4 different bank cards for 4 days.I got a payment provider warning,there is no problem with my cards.I am very bored.As soon as y...
  • EthanS1
  • Community Legend
  • 488 Views
  • 6 replies
  • 0 likes
  • 488 Views
  • 6 replies
  • 0 likes

Family premium

"I had Spotify premium for family, my brother is the account holder, but I don't really see him much cause of school so I got an email on the 7th that asked me to verify that we lived at the same address within 7 days or it would cancel premium, and ...

  • Newbie
  • "I had Spotify premium for family, my brother is the account holder, but I don't really see him much cause of school so I got an email on the 7th that asked me to verify that we lived at the same a...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

App not recognised that a family member now has premiun

I set up Spotify premium for the family and for two of the three accounts I added they have worked fine. However for the other account it is still saying that they're on a free account and won't recognise that they're on premium although in the brows...

  • Newbie
  • I set up Spotify premium for the family and for two of the three accounts I added they have worked fine. However for the other account it is still saying that they're on a free account and won't r...
  • MattSuda
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Pongo todos los datos correctos de mi tarjeta y no funciona spotify premium

Cuando me pide todos los datos para poder comenzar a usar el plan familiar los pongo correctos y me dice que lo intente de nuevo y cuando lo hago me dice lo mismo. pero con esa tarjeta ya he hecho varias compras online

  • Newbie
  • Cuando me pide todos los datos para poder comenzar a usar el plan familiar los pongo correctos y me dice que lo intente de nuevo y cuando lo hago me dice lo mismo. pero con esa tarjeta ya he hecho va...
  • MattSuda
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Exchange Playlists within Premium Family

Hi, me and my family are new members of spotify premium family. The installation goes fine and I could invite the family members. Any member installed spotify premium on their devices and create there their own playlists. So question is, how can we e...

  • Newbie
  • Hi, me and my family are new members of spotify premium family. The installation goes fine and I could invite the family members. Any member installed spotify premium on their devices and create t...
  • MattSuda
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Neden 5 defa para çekildi hesabımdan??

öğrenci premiumuna geçmek isterken hesabımdan 5 kez para çekilmiş. Hiçbir onaylama mesajı gelmedi ve sheer ID bağlanmadı ve ben kaç kez öğrenci bilgilerimi giremememe rağmen hesabımdan neden defalarca para çekiliyor? üyeliğimi İptal ettirmek istiyoru...

  • Newbie
  • öğrenci premiumuna geçmek isterken hesabımdan 5 kez para çekilmiş. Hiçbir onaylama mesajı gelmedi ve sheer ID bağlanmadı ve ben kaç kez öğrenci bilgilerimi giremememe rağmen hesabımdan neden defalarc...
  • MattSuda
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Tengo un Plan Familiar y no puedo escuchar sin conexion

Tengo una cuenta premium familiar, y cuando quieren escuchar sin conexion a internet, no les permite y ni a mi tampoco. Ayuda por favor y gracias

  • Newbie
  • Tengo una cuenta premium familiar, y cuando quieren escuchar sin conexion a internet, no les permite y ni a mi tampoco. Ayuda por favor y gracias
  • MattSuda
  • Spotify Star
  • 3362 Views
  • 1 replies
  • 0 likes
  • 3362 Views
  • 1 replies
  • 0 likes