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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77455 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
95184 Views
74 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
78050 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208942 Views
267 replies
35 likes
I have sent an invitation to a family member that lives with me and does not get the email. How can they join the subscription?Thank youTommy
I have sent an invitation to a family member that lives with me and does not get the email. How can they join the subscription? Thank you Tommy
Spotify Star
258 Views
1 replies
0 likes
Hi there everyone,so one member of my family created the family group, but never gave an adress to spotify. so now that we want to join him, we have to enter our adress but cant get a match with his, because he never gave it away in the first place.h...
Hi there everyone, so one member of my family created the family group, but never gave an adress to spotify. so now that we want to join him, we have to enter our adress but cant get a match with h...
Spotify Star
260 Views
1 replies
0 likes
Hello! I have a Family subscription and, even though my son lives with me, we are unable to get an account for him due to the fact that he doesn´t live in the same address or the same country. He does not have an active premium subscription, we have ...
Hello! I have a Family subscription and, even though my son lives with me, we are unable to get an account for him due to the fact that he doesn´t live in the same address or the same c...
Roadie
573 Views
3 replies
0 likes
Hey! 6 days ago I completed the verification with SheerID and they emailed me that it was successful and I could "continue to buy" and with a link for upgrading the acount. I was out of town and I couldn't upgrade my account. Today I used the link bu...
Hey! 6 days ago I completed the verification with SheerID and they emailed me that it was successful and I could "continue to buy" and with a link for upgrading the acount. I was out of town a...
188 Views
0 replies
0 likes
I just signed up for a premium family account. For some reason it won't let me delete a member and it's also not letting me download anything. It is saying that it's the free account. What can I do?
I just signed up for a premium family account. For some reason it won't let me delete a member and it's also not letting me download anything. It is saying that it's the free account. What can I do?
Newbie
256 Views
1 replies
0 likes
Tengo problemas con la inscripcion de mis familiares ya que no pueden registrarse y cuando colocan la direccion se mi domicilio, sale un mensaje de que no es correcto.
Tengo problemas con la inscripcion de mis familiares ya que no pueden registrarse y cuando colocan la direccion se mi domicilio, sale un mensaje de que no es correcto.
177 Views
0 replies
0 likes
Hey,Im trying to connect my family to my family account, with all but one member, it worked flawlessly (the new adress requirement) however one account just does not want to connect, what am I doing wrong?
Hey, Im trying to connect my family to my family account, with all but one member, it worked flawlessly (the new adress requirement) however one account just does not want to connect, what am I d...
Roadie
802 Views
3 replies
0 likes
My sister sent me an invitation but I never recieved it. It's been hours! I am tired of listening to ads! Yes, she entered the right address and the Spotify webpage says the invitation was sent but I never recieved it. Please help.SPOTIFY PERSONNEL: ...
My sister sent me an invitation but I never recieved it. It's been hours! I am tired of listening to ads! Yes, she entered the right address and the Spotify webpage says the invitation was sent but I...
Newbie
236 Views
1 replies
0 likes
EDIT / DELETE
EDIT / DELETE
Regular
2402 Views
5 replies
0 likes
I have a premium family membership but if i listen to it knocks off another family member listening. Is this correct?
I have a premium family membership but if i listen to it knocks off another family member listening. Is this correct?
Spotify Star
498 Views
3 replies
0 likes
I am experiencing the same issue. I am signed up through facebook and have entered my zipcode details on my facebook profile, however they aren't showing on my spotify profile. I am already on Family Premium but my wife can't join the family group as...
...n Family Premium but my wife can't join the family group as she needs a zip code to enter to prove that she lives with me. Anyone had any luck with this issue?
Spotify Star
322 Views
3 replies
0 likes
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ayudaaaa.
¿Cómo puedo cambiar o ver los datos de mi dirección para que mi familia pueda gozar del premiun conmigo? Le doy en editar perfil y solo me permite cambiar la forma de pago y mi número de teléfono. Ay...
Casual Listener
512 Views
4 replies
0 likes
Como puedo cambiar las preguntas que establecí para que otros usuarios puedan usar mi cuenta familiar
Como puedo cambiar las preguntas que establecí para que otros usuarios puedan usar mi cuenta familiar
Newbie
285 Views
1 replies
0 likes
I want to add my brother to spotify for family and I can't i logged him via facebook and somehow i can't add him, after inviting and filling fields it prints out message - Can't validate that you live on the same address as the main account owner.It ...
I want to add my brother to spotify for family and I can't i logged him via facebook and somehow i can't add him, after inviting and filling fields it prints out message - Can't validate that you l...
Casual Listener
631 Views
4 replies
0 likes
Merhaba, lise öğrencisi olduğumu ve öğrenci indirimli premium üyeliği talebinde bulunduğumu online siteniz üzerinden soru olarak sordum. E-mail hesabımdan benimle iletişime geçileceğini bildirdiler. Bunun üzerine hesabımdan ücret kesildi, ancak defal...
Merhaba, lise öğrencisi olduğumu ve öğrenci indirimli premium üyeliği talebinde bulunduğumu online siteniz üzerinden soru olarak sordum. E-mail hesabımdan benimle iletişime geçileceğini bildirdiler. ...
Newbie
753 Views
3 replies
0 likes
Hello. I am the main account holder for my Spotify Fanily account. I have 5 family members that are subscribed to me. However, 3 of them had been deactivated by Spotify. I have tried to log in my sister's Spotify account which had been reverted to a ...
Hello. I am the main account holder for my Spotify Fanily account. I have 5 family members that are subscribed to me. However, 3 of them had been deactivated by Spotify. I have tried to log in my s...
Casual Listener
449 Views
5 replies
0 likes
Llevo unos años con una cuenta Premium a través de una empresa de telefonía que comparto con 2 de mis hijos, pero ahora mi tercera hija y mi mujer quieren disfrutar de la cuenta, por lo que estaba valorando el cambio a una cuenta familiar. Mi duda es...
Llevo unos años con una cuenta Premium a través de una empresa de telefonía que comparto con 2 de mis hijos, pero ahora mi tercera hija y mi mujer quieren disfrutar de la cuenta, por lo que estaba va...
173 Views
0 replies
0 likes
For a few days Spotify is asking me to update my credit card number but when I do it appears a message saying to try again.I have had this accounts for half a year now and never had such probem (in fact I've already being charged for this month).
For a few days Spotify is asking me to update my credit card number but when I do it appears a message saying to try again. I have had this accounts for half a year now and never had such probem (in...
194 Views
0 replies
0 likes
Good morning,Today I am expired with the spotify family subscription, which having access only with Facebook I have never been able to share with my relatives.I would like to be able to enable email and password access without having to pay for renew...
Good morning, Today I am expired with the spotify family subscription, which having access only with Facebook I have never been able to share with my relatives. I would like to be able to enable e...
182 Views
0 replies
0 likes
Hola, hoy envié una invitación a mi hermana para unirse a mi plan familiar pero no me llega el correo de autorización.
Hola, hoy envié una invitación a mi hermana para unirse a mi plan familiar pero no me llega el correo de autorización.
190 Views
0 replies
0 likes
