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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82861 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
63633 Views
31 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198890 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30031 Views
44 replies
4 likes
all my family were disconnected from my spotify premium family subscription. When i invited them again.. the system asked for address which is not in the profile. There's no option to update profile and the system cannot validate with exisitng info i...
all my family were disconnected from my spotify premium family subscription. When i invited them again.. the system asked for address which is not in the profile. There's no option to u...
Roadie
295 Views
1 replies
0 likes
Bonjour, Il n'est pas possible d'accèder à la page SPOTIFY FAMILLE, j'ai un message d'erreur (cf PJ). Comment regler ce problème? Merci par avance. Cordialement.
Bonjour, Il n'est pas possible d'accèder à la page SPOTIFY FAMILLE, j'ai un message d'erreur (cf PJ). Comment regler ce problème? Merci par avance. Cordialement.
Newbie
1974 Views
8 replies
0 likes
I have paid for the premium account and all of a sudden it's switched back to basic before my month was over. How do I fix this?
I have paid for the premium account and all of a sudden it's switched back to basic before my month was over. How do I fix this?
Roadie
332 Views
1 replies
1 likes
Je suis abonnée au compte premium et je me suis inscrite récemment au compte étudiant. Est-ce que je dois me désabonner du compte premium ou le changement se fera tout seul ? Sachant que j'ai été prélevé de 10€ pour ce mois si et que je me suis inscr...
Je suis abonnée au compte premium et je me suis inscrite récemment au compte étudiant. Est-ce que je dois me désabonner du compte premium ou le changement se fera tout seul ? Sachant que j'ai été pré...
Roadie
4484 Views
1 replies
0 likes
Estou tentando remover e adicionar membros no premium family e aparece a mensagem "ôpa, algo deu errado. Tente novamente."
Estou tentando remover e adicionar membros no premium family e aparece a mensagem "ôpa, algo deu errado. Tente novamente."
Newbie
326 Views
3 replies
0 likes
Hallo, ich habe einen Family Abo aber wenn sich meine Frau und meine Tochter dort anmelden möchten, heißt es immer die Adresse ist falsch ?Wir haben aber alles so eingegeben wie es verlangt wurde. Das komische ist es hat zwei Tage geklappt und dann h...
Hallo, ich habe einen Family Abo aber wenn sich meine Frau und meine Tochter dort anmelden möchten, heißt es immer die Adresse ist falsch ? Wir haben aber alles so eingegeben wie es verlangt wurde....
286 Views
0 replies
0 likes
I am running SP on my Android phone and laptop but I want to add it to my Android tablet. But in the Google Playstore I can only see the free version of Spotify which doesn't let me log in with my SP email and PW. What do I need to do to get it on th...
I am running SP on my Android phone and laptop but I want to add it to my Android tablet. But in the Google Playstore I can only see the free version of Spotify which doesn't let me log in with my SP...
167 Views
0 replies
0 likes
Fui alterar o e-mail de um membro da família, e a página me pediu para atualizar primeiro meu endereço. Atualizei e agora a página de alteração de membros da família dá erro. Poderiam ajudar?
Fui alterar o e-mail de um membro da família, e a página me pediu para atualizar primeiro meu endereço. Atualizei e agora a página de alteração de membros da família dá erro. Poderiam ajudar?
Spotify Star
551 Views
2 replies
0 likes
Cuando intento ingresar a "gestiona tus cuentas familiares" me sale el siguiente error
Cuando intento ingresar a "gestiona tus cuentas familiares" me sale el siguiente error
Newbie
351 Views
4 replies
1 likes
The family plan was kicked out how to join again HELP ME~~~~ the picture is mean: You can not join this family to share advanced accounts.We can not confirm that you are at the same address as the primary account holder
The family plan was kicked out how to join again HELP ME~~~~ the picture is mean: You can not join this family to share advanced accounts. We can not confirm that you are at the s...
183 Views
0 replies
0 likes
Mohon bantuannya,Saat mencoba masuk halaman akun familyhttps://www.spotify.com/id/account/overview/Selalu terjadi error, sehingga saya tidak bisa mendaftarkan akun lain sebagai family saya. Bahkan untuk melihat daftar akun keluarga juga tidak bisa. I...
Mohon bantuannya, Saat mencoba masuk halaman akun family https://www.spotify.com/id/account/overview/ Selalu terjadi error, sehingga saya tidak bisa mendaftarkan akun lain sebagai family saya. B...
Music Fan
1823 Views
3 replies
1 likes
when the owner of the account sent me an email to activate spotify premium i never got the email and i logged in and out a bunch of times and tried to send the email a bunch of times
when the owner of the account sent me an email to activate spotify premium i never got the email and i logged in and out a bunch of times and tried to send the email a bunch of times
Casual Listener
513 Views
1 replies
1 likes
so when i cik on the go button for the manage your family accounts it loads and says opps there is a problem. i have tried on four different devices and says the same thing. i have the famiy plan
so when i cik on the go button for the manage your family accounts it loads and says opps there is a problem. i have tried on four different devices and says the same thing. i have the famiy plan
Not applicable
754 Views
7 replies
0 likes
Mi cuenta gratis no se cambia a plan familiar premium. Ya llené toda la información debida en el mail que recibí con la invitación al plan familiar y todo está correcto pero al momento de iniciar sesión en mi celular no se cambia mi cuenta gratis.
Mi cuenta gratis no se cambia a plan familiar premium. Ya llené toda la información debida en el mail que recibí con la invitación al plan familiar y todo está correcto pero al momento de iniciar ses...
205 Views
0 replies
0 likes
Hola, bueno he tenido el siguiente incoveniente, tengo un plan familiar en el cual a uno de los miembros de plan lo ha retirado de este mismo, no se por que motivo, y entonces cuando intento proceder a añadirlo nuevamente desde el panel de me sale el...
Hola, bueno he tenido el siguiente incoveniente, tengo un plan familiar en el cual a uno de los miembros de plan lo ha retirado de este mismo, no se por que motivo, y entonces cuando intento proceder...
Newbie
1873 Views
13 replies
6 likes
Hello dear community I would like to manage my Spotify Familiy account, but if I click in the browser on the field willappear a error message: Oops! There was something wrong. Try it again. Do you know what that could be? Thank you Simon
Hello dear community I would like to manage my Spotify Familiy account, but if I click in the browser on the field will appear a error message: Oops! There was something wrong. Try it again. D...
Newbie
2236 Views
35 replies
5 likes
Non ricordo quale indirizzo ho messo per registrare l'account
Non ricordo quale indirizzo ho messo per registrare l'account
Roadie
407 Views
1 replies
0 likes
Warum wurden mein Sohn und Mann aus meinen Family Account geworfen. Angeblich haben wir nicht die gleiche Adresse
Warum wurden mein Sohn und Mann aus meinen Family Account geworfen. Angeblich haben wir nicht die gleiche Adresse
Roadie
372 Views
1 replies
1 likes
Possuo uma conta família no spofity e desejo gerenciar os membros. Entretanto, ao clicar para entrar na página de gerenciamento, a mesma retorna uma mensagem de erro. Tentei entrar na página diversas vezes, mas continua o mesmo erro.. Alguém sabe o q...
Possuo uma conta família no spofity e desejo gerenciar os membros. Entretanto, ao clicar para entrar na página de gerenciamento, a mesma retorna uma mensagem de erro. Tentei entrar na página diversas...
Spotify Star
1075 Views
3 replies
1 likes
