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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hello all, I tried to get a Premium subscription in December and gave my
Credit card number. In Debember I paid 14,99€, I got access in one of my
phones, and sent the invite to my family for upgrading their free
account. Links did not work, my accoun...
Hello all,
I tried to get a Premium subscription in December and gave my Credit card number. In Debember I paid 14,99€, I got access in one of my phones, and sent the invite to my family f...
Hi, good afternoon! I'm very sorry to bother. My name is Bruna, I'm from
Brazil, and I've been using my Spotify Premium for Family for quite a
long time with no trouble. However, early this week, my account stopped
being premium and I'm no longer abl...
Hi, good afternoon! I'm very sorry to bother. My name is Bruna, I'm from Brazil, and I've been using my Spotify Premium for Family for quite a long time with no trouble. However, early this week, m...
Buenas tardes!Hace poco ocurrió una actualización de los servicios de
Spotify, lo que hizo que mis dos familiares que tenían cuenta dentro de
mi plan familiar se quedaran sin cuenta premium: Si bien a uno de ellos
pude enviarle invitación y logró act...
Buenas tardes! Hace poco ocurrió una actualización de los servicios de Spotify, lo que hizo que mis dos familiares que tenían cuenta dentro de mi plan familiar se quedaran sin cuenta premium: Si bie...
Sou assinante do plano Premium Familiar rh********@hotmail.com cep
*****-*** e do nada o membro adicional parou de usufruir da minha
assinatura. Sim o mesmo reside na mesma residência, é minha esposa
fe**********@hotmail.com cep ******-***, e sempre ...
Sou assinante do plano Premium Familiar rh********@hotmail.com cep *****-*** e do nada o membro adicional parou de usufruir da minha assinatura. Sim o mesmo reside na mesma residência, é minha esposa...
I signed up to Spotify via my UK iTunes account. But I've been living in
a country where Spotiy isn't officially available (Israel) for the past
four years. This was fine for me, as i could use my Premium account
without any trouble. But now I try to...
...remium account without any trouble. But now I try to add my wife on the family program, it won't let her use it, as it thinks we're living in different countries. I tried to change my country, but as S...
Hi all,My family wanna to join my premium group, but can't join in
that.that is always need login and type address and login and.....what's
wrong with this??could you kindly help to fix this issue, thanks.
Hi all, My family wanna to join my premium group, but can't join in that. that is always need login and type address and login and..... what's wrong with this?? could you kindly help to fix t...
I have a premium account and im trying to add my brothers but it keeping
showing that is not the same adress. How can I solve this if is the same
adress? Is there any place that i can see exactly the same adress that i
put in?
I have a premium account and im trying to add my brothers but it keeping showing that is not the same adress. How can I solve this if is the same adress? Is there any place that i can see exactly the...
I'm not able to add members to the family account.I get directed to the
regular spotify login. I never get any button sayin "acceptera inbjudan"
or "lös in" Rgds,Niklas
I'm not able to add members to the family account. I get directed to the regular spotify login. I never get any button sayin "acceptera inbjudan" or "lös in" Rgds, Niklas
Hey!I subscribed to family account, but couldn't add my daughter since
she had a private subscription. So I cancelled her subscription, so I
could add her to the family account. But now I noticed that I have been
paying for her and family account sin...
Hey! I subscribed to family account, but couldn't add my daughter since she had a private subscription. So I cancelled her subscription, so I could add her to the family account. But now I noticed t...
No puedo agregar a mis familiares a mi plan ya que aparece que no se
puede comprobar mi dirección y tampoco puedo editarla ni saber cual es
mi dirección registrada ya que mi cuenta está asociada a FB y no me da
la opción de editar.Ya probé con darme ...
No puedo agregar a mis familiares a mi plan ya que aparece que no se puede comprobar mi dirección y tampoco puedo editarla ni saber cual es mi dirección registrada ya que mi cuenta está asociada a FB...
I've recently subscribed for premium family membership and copied the
links to those invited, I then sent the links via WhatsApp, however,
these links aren't working and it's saying we are already members and
can't join the family subscription and th...
I've recently subscribed for premium family membership and copied the links to those invited, I then sent the links via WhatsApp, however, these links aren't working and it's saying we are already m...
Fiz a conta premium que paga os R$199.00 de uma vez por um ano numa
conta familiar com mais cinco membros. Hoje, um mês depois descubro que
os 5 estão desde hoje com conta free e só a minha como premium. E no
site do spotify não consta o plano femili...
Fiz a conta premium que paga os R$199.00 de uma vez por um ano numa conta familiar com mais cinco membros. Hoje, um mês depois descubro que os 5 estão desde hoje com conta free e só a minha com...
Boa tarde, estou tendo problemas ao tentar adicionar meu filho a meu
plano familiar aparece a seguinte mensagem:Você não pode participar
deste Plano Premium Familiar.Não foi possivel confirmar que você mora no
mesmo endereço do titular da conta princ...
Boa tarde, estou tendo problemas ao tentar adicionar meu filho a meu plano familiar aparece a seguinte mensagem: Você não pode participar deste Plano Premium Familiar. Não foi possivel confirmar qu...