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"Your addresses didn't match" on the family plan.

Solved!

"Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the master account and paste, didn´t work. I tried several devices, phones, desktop, laptops. Doesn´t work. Please help, it´s really not a cheap service to be this ridiculously buggy as I´ve seen it´s an extremely common issue.

 

The email address for the account I am trying to join from is **bleep**, the master account is at **bleep**

Screenshot 2022-02-19 at 10.23.39.png

 

 

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60 Replies

Still happening and struggling with this. Please fix it! Can't add my mom to my plan even though we have the same exact address. Frustrating paying for a plan we can't use because of a glitch on your system. I have tried everything above

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