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Problem with SheerID

Avatar of RadovanL
Newbie
2018-10-18 08:50 PM

 

Country

 Czech Republic

Device

Elephone U Pro

Operating System

Android Oreo

 

My Question or Issue

 Hi, I have ticket on SheerID to confirm my student account. They write it will be max 3 days. But i submit ticket in 13.10.2018 and now is 18.10.2018 and i dont recive any email. Sorry for my bad Eng.

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Avatar of Maxim
Spotify Star
Spotify Star
2018-10-19 07:11 AM

Hey @RadovanL,

 

I'd recommend reaching back out to SheerID in this case, as they're the one's who do the verification process.

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Maxim
Spotify Star
Spotify Star
2018-10-19 07:11 AM

Hey @RadovanL,

 

I'd recommend reaching back out to SheerID in this case, as they're the one's who do the verification process.

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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