Subscription problem

[Kagawa98]

Hello!

It seems like I paid for premium for students? And it still says that I have free version.. I checked my bank accounts and spotify took my money. My user on spotify is kagawa98!

please help, either cansel.

[SergioDavid]

Hey @Kagawa98, welcome to the Community!

In this case, we suggest you follow all of the steps listed in this article. If you still have trouble seeing your Premium features, the pending charge point most likely applies to you.

If that's the case, make sure your card meets the requirements listed here and try signing up again.

Let us know if that helps.