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Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
8894 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
134895 Views
98 replies
138 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
31698 Views
19 replies
1 likes
i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would be coming to the end of the 12 months in order for...
i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would...
186 Views
0 replies
0 likes
I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the Student Discount, I had already been charged the s...
I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the...
183 Views
0 replies
0 likes
Hi,I just tried ordering Spotify Premium for students. I was asked to enter the exact info my university uses for my profile. I therefore entered my name and email that the university has. I then noticed that the email I entered wasn't the same I use...
Hi, I just tried ordering Spotify Premium for students. I was asked to enter the exact info my university uses for my profile. I therefore entered my name and email that the university has. I then n...
Casual Listener
320 Views
2 replies
0 likes
I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my money. So i want my money back immediately!
I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my mo...
Casual Listener
244 Views
1 replies
0 likes
Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my account. Is there any link so I can submit the info?...
Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my a...
Spotify Star
2115 Views
5 replies
0 likes
So i've been getting student discount on a premium account for two years. at the start of last year i got an email telling me it was going to run out and to renew my discount but this time i didn't. i only noticed now when looking through my bank sta...
So i've been getting student discount on a premium account for two years. at the start of last year i got an email telling me it was going to run out and to renew my discount but this time i didn't. ...
Casual Listener
2081 Views
2 replies
0 likes
Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella
Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...
165 Views
0 replies
0 likes
So i manually signed up fkr the student discount. When I checked my account it said the I'll be charged 9.99$ next month for premium. Do I have to manually pay up front for the student discount or will spotify automatically do it?
So i manually signed up fkr the student discount. When I checked my account it said the I'll be charged 9.99$ next month for premium. Do I have to manually pay up front for the student discoun...
Casual Listener
254 Views
2 replies
0 likes
hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...
hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I k...
186 Views
0 replies
0 likes
Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...
Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...
214 Views
0 replies
0 likes
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...
176 Views
0 replies
0 likes
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...
Spotify Star
222 Views
1 replies
0 likes
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...
Spotify Star
310 Views
1 replies
0 likes
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...
Spotify Star
263 Views
1 replies
0 likes
I go to a college that is not listed and I would like to be able to get the discount please!
I go to a college that is not listed and I would like to be able to get the discount please!
Spotify Star
358 Views
1 replies
0 likes
I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?
I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...
Community Legend
234 Views
1 replies
0 likes
HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...
Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...
Community Legend
470 Views
3 replies
0 likes
I'm a german studying in spain and am having some difficulties in switching from my regular prime subscription to spotify student. I did my registration with Unidays correctly, but when i try to active the student membership (here https://www.spotify...
I'm a german studying in spain and am having some difficulties in switching from my regular prime subscription to spotify student. I did my registration with Unidays correctly, but when i try to...
Spotify Star
665 Views
3 replies
0 likes
I wanted to be part of student premium but i didnt even know this premium is for Collages and when i came to SheerID page my money already gone. Can i take my money back because i cant be part of student premium because its for collage students in my...
...tudent premium because its for collage students in my country (Turkey)
Casual Listener
451 Views
2 replies
0 likes
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...
Community Legend
272 Views
1 replies
0 likes
