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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • shifaFatak
  • Newbie
  • 40380 Views
  • 50 replies
  • 5 likes
  • Premium for Students
  • 40380 Views
  • 50 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Lyubka
  • Moderator
  • 19250 Views
  • 11 replies
  • 0 likes
  • Premium for Students
  • 19250 Views
  • 11 replies
  • 0 likes

Paid for premium but...

Dearest everybodyI only just paid for student's premium, yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money I want to get my money back ,but, I don't know how to . Could you please help...

  • Newbie
  • Dearest everybody I only just paid for student's premium,  yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money 🙂 I want to ...
  • Bittencourt
  • Spotify Star
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Premium- Student Verification Problems

I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with another Spotify account." I used to have a free acco...

  • Newbie
  • I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with a...
  • SpotCreated
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Why can't I get the student discount if I am a student at a JC.

It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000

  • Casual Listener
  • It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000
  • Maxim
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

new education institution

how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution?

  • Newbie
  • how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution? 
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

can't verify that I'm a student

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student!

  • Newbie
  • Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student! 
  • Maxim
  • Spotify Star
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

college Student discount

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of schools who get the discount. I already paid for spotif...

  • Newbie
  • I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of scho...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Trouble paying studentdiscount

Hello, I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium account?

  • Casual Listener
  • Hello,   I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium a...
  • SpotCreated
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the confirmation that i study and usually the previous p...

  • Casual Listener
  • I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the c...
  • Nagazai
  • Casual Listener
  • 314 Views
  • 3 replies
  • 0 likes
  • 314 Views
  • 3 replies
  • 0 likes

subscription didn't activate but CC got charged

Hello everyone I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and after about 5 minutes I just assumed the app had crashed. I closed it, a...

  • Newbie
  • Hello everyone     I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and afte...
  • SpotCreated
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premiu...

  • Newbie
  • Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I ...
  • SpotCreated
  • Roadie
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

I didn't complete my premium subscription but money was still taken off my bank account! Want refund

Hello Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want this after all. Anyways, because I had already entered all ...

  • Newbie
  • Hello   Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want...
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Student Discount Abroad

Hello everyone!I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in the Netherlands in general (BSN). The thing is that my...

  • Newbie
  • Hello everyone! I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in t...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Student Premium to Family Premium

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't even use it for 24 hours? and do I have to cancel so...

  • Newbie
  • I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't e...
  • SpotCreated
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Student discount

Hello, A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by making this... How long does it take when you get any respon...

  • Newbie
  • Hello,   A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by ...
  • SpotCreated
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Accidentally paied double

Hi guys I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have two contracts now or how can i get the money back for the norm...

  • Newbie
  • Hi guys   I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have t...
  • SpotCreated
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Student discount problem

My pc rebooted when i was inserting my stundent's information, now the value has been discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?

  • Newbie
  • My pc rebooted when i was inserting my stundent's information, now the value has been  discounted from my credit card and i dont confirmed my student's information, how can i get a link to send ...
  • Bittencourt
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Can we get our money back?

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get the money back. :'(

  • Newbie
  • My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get t...
  • Jacob
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Duda Descuento para estudiantes

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

  • Newbie
  • Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

NUS Discount

Hi, i'm trying to purchase the student spotify but It will only take me to unidays website. I only have an NUS card as I am an apprentice so i haven't got an student portal to sign on too. any help would be appreciated thanks

  • Newbie
  • Hi,   i'm trying to purchase the student spotify but It will only take me to unidays website.   I only have an NUS card as I am an apprentice so i haven't got an student portal to sign ...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes