Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
first of all i bought premium and i wrote wrong mail and it did not come can we change mail and information
I'm trying to upgrade to the family sharing plan but the webpage is not working. It says "something's mixed up" try back later. It's been like this for days now. I'm about to cancel my subscription. Please help.
Buonasera, ho un problema con il mio account premium family.Tempo fa ero collegato al family di una mia coinquilina, abbonamento successivamente rescisso. Ora è da un mese che ho sottoscritto un abbonamento family sul mio profilo, nel quale hanno acc...
Dün akşam premium öğrenci hesabı yaparken kart bilgilerimi girdim hatta işlem tamamlanana kadar ücret hesabınızdan çekilmeyecektir yazısı çıktı. ben işlemi yaparken vazgeçtim ancak 2 dk içinde para çekilmiş. Madem parayı çekiyorsun premium'a yükselt ...
Hi! Im having the following problem. I needed space in my phone so i erased the Spotify data and cache. I was part of a family premium pack, and after the erasing, i launched the app, and I was signed out.When I signed in, it said my status was free....
Buen día.Tengo la suscripción familiar premium de Spotify, registre sin problemas a las personas que vivimos juntos, hasta ahí ningun problema sin embargo de repente llego este mensaje a mi correo electronico.La verdad ignore el mensaje ya que el usu...
Bonjour, j’ai normalement un compte spotify family, ma famille paie pour le compte, mais malgré plusieurs invitations qu’ils m’envoient je n’arrive pas à avoir spotify prenium, cela ne veut pas s’acctiver en me disant qu’il y a un problème, mais pas ...
I have created a Premium Family Plan and paid for it. At first all my family members were included under my invitation and spent some days with premium accounts, they even confirmed their adresses after a week (wich were all the same as mine). But su...
Hesabımdan 2 kere 2 Mayıs 2018 günü para çekildi. Fakat öğrenci indirimi premium üyelik açık değil. Şuan sadece free üyelik açıktır. Paramın iadesini istiyorum.
I have successfully paid for the subscription but I don’t have Spotify Premium please help!
Salve a tutti,Un mese fa io e altri miei 4 amici ci siamo abbonati a Family Premium. Allo scattare del mese sono stati detratti i soldi ma io e una mia amica siamo state sganciate, dalle email arrivate sembra che sia perché non è stato possibile veri...
Hi, Just found out from my kids that our family subscription has turned everyone to Free only.Can't access the website to login or reach support. Thanks
Hallo, ik had n account met mijn vriend zijn gezin, stond ook onder zijn naam ingeschreven, dit heb ik gewijzigd , en mijn eigen postcode ingevoerd. Nu stuurde mijn moeder een uitnodiging voor family spotify , en deze wilde ik graag accepteren, maar ...
HelloI haved got a new credit card, and i forgot to change the informations on the homepage, so i lost my family premium, i have typed in the correct card info now, but my family is no longer a part of my premium family and gets commercials, is the a...
Dois membros do meu plano familiar e que moram comigo foram expulsos indevidamente do plano. Já tentei inúmeras vezes reenviar os convites para que eles possam ser integrados ao plano novamente, mas toda vez que eles tentam recebem uma **bleep** auto...
I just upgrade to Spotify Family, and the invite is not working. It sends the invite to the email address, but then when the invite tries to Accept, it just goes to the subscription and payment page.
I have sent the email to kids, how do they accept where are there steps to set up family. It shouldn't be this difficult.
I try to add my son's account to my family account. He gets the invite on his mail, follows the link and enters all the additional data. Thereafter there's a message in red saying he cannot join this family plan. He is livning on the same address as ...
Hi, i'm having trouble to start a family plan that my husband invited me. It says that i can`t do it but doesn't says why. I put the same adress and after I submited it says tha i can`t be part of the family plan.thank you.
I have been using Spotify Family Premium for a year. Spotify emailed members of my family saying they have to verify their address should be similar to mine. We stll live in the same address, but 3 of our family members failed to verify last week. I ...