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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 130665 Views
  • 32 replies
  • 8 likes
  • 130665 Views
  • 32 replies
  • 8 likes

Superuser Contribution Can you get your family back on your account?

HelloI haved got a new credit card, and i forgot to change the informations on the homepage, so i lost my family premium, i have typed in the correct card info now, but my family is no longer a part of my premium family and gets commercials, is the a...

  • Newbie
  • Hello I haved got a new credit card, and i forgot to change the informations on the homepage, so i lost my family premium, i have typed in the correct card info now, but my family is no longer a p...
  • Alfredo
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Expulsão indevida do plano familiar

Dois membros do meu plano familiar e que moram comigo foram expulsos indevidamente do plano. Já tentei inúmeras vezes reenviar os convites para que eles possam ser integrados ao plano novamente, mas toda vez que eles tentam recebem uma **bleep** auto...

  • Newbie
  • Dois membros do meu plano familiar e que moram comigo foram expulsos indevidamente do plano. Já tentei inúmeras vezes reenviar os convites para que eles possam ser integrados ao plano novamente, mas ...
  • Bittencourt
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Exclusão indevida de membros plano família
  • 315 Views
  • 1 replies
  • 0 likes

Spotify Family Upgrade

I just upgrade to Spotify Family, and the invite is not working. It sends the invite to the email address, but then when the invite tries to Accept, it just goes to the subscription and payment page.

  • Newbie
  • I just upgrade to Spotify Family, and the invite is not working.   It sends the invite to the email address, but then when the invite tries to Accept, it just goes to the subscription and p...
  • Luke
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 538 Views
  • 1 replies
  • 0 likes

steps to accept invitation

I have sent the email to kids, how do they accept where are there steps to set up family. It shouldn't be this difficult.

  • Newbie
  • I have sent the email to kids, how do they accept where are there steps to set up family.  It shouldn't be this difficult. 
  • Maxim
  • Spotify Star
  • 20308 Views
  • 1 replies
  • 2 likes
  • accept invitation
  • 20308 Views
  • 1 replies
  • 2 likes

Can't add my son to family account

I try to add my son's account to my family account. He gets the invite on his mail, follows the link and enters all the additional data. Thereafter there's a message in red saying he cannot join this family plan. He is livning on the same address as ...

  • Newbie
  • I try to add my son's account to my family account. He gets the invite on his mail, follows the link and enters all the additional data. Thereafter there's a message in red saying he cannot join t...
  • cckeimig
  • Newbie
  • 396 Views
  • 2 replies
  • 1 likes
  • 396 Views
  • 2 replies
  • 1 likes

Family Plan

Hi, i'm having trouble to start a family plan that my husband invited me. It says that i can`t do it but doesn't says why. I put the same adress and after I submited it says tha i can`t be part of the family plan.thank you.

  • Newbie
  • Hi, i'm having trouble to start a family plan that my husband invited me. It says that i can`t do it but doesn't says why. I put the same adress and after I submited it says tha i can`t be part of t...
  • Bittencourt
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need for street name and number for verification of Spotify Family Premium

I have been using Spotify Family Premium for a year. Spotify emailed members of my family saying they have to verify their address should be similar to mine. We stll live in the same address, but 3 of our family members failed to verify last week. I ...

  • Newbie
  • I have been using Spotify Family Premium for a year. Spotify emailed members of my family saying they have to verify their address should be similar to mine. We stll live in the same address, but 3 o...
  • Alfredo
  • Roadie
  • 2294 Views
  • 1 replies
  • 0 likes
  • 2294 Views
  • 1 replies
  • 0 likes

Superuser Contribution FRAUDEEE

Todo es un fraude,Quiero mi dinero de regreso!! Jamas me llego mi subcripcion pero si me cobraron cual ahorro si son mas rateros que nada!!!

  • Newbie
  • Todo es un fraude,Quiero mi dinero de regreso!! Jamas me llego mi subcripcion pero si me cobraron cual ahorro si son mas rateros que nada!!! 
  • Alfredo
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Mode

The Offline mode didnt work and the free trial didnt work either and i cant get it back.

  • Newbie
  • The Offline mode didnt work and the free trial didnt work either and i cant get it back.
  • Alfredo
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Family Account

Hello! I invited a family member to the family account and she did a mistake on her address but forgot to change it again - now spotify kicked her out of the family account and I tried to send her another invitation that she got but as she tries to r...

  • Newbie
  • Hello!  I invited a family member to the family account and she did a mistake on her address but forgot to change it again - now spotify kicked her out of the family account and I tried to s...
  • Luke
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Upgraded to Family Subscription and charged twice.

I just upgraded to the Family subsription and paid the €14.99. I see on my account that I was also charged the €9.99 the next day also. Can I please be refunded the €9,99? Thanks

  • Newbie
  • I just upgraded to the Family subsription and paid the €14.99. I see on my account that I was also charged the €9.99 the next day also. Can I please be refunded the €9,99? Thanks
  • Luke
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Spotify Family how many devises can listen offline

If you have spotify family how many devises can download music and listen offline? If one spotify premium account can download 3333 songs on 3 devises can all six allowed on the family plan do the same?

  • Newbie
  • If you  have spotify family how many devises can download music and listen offline?  If one spotify premium account can download 3333 songs on 3 devises can all six allowed on the family p...
  • RobiP
  • Music Fan
  • 1129 Views
  • 1 replies
  • 0 likes
  • 1129 Views
  • 1 replies
  • 0 likes

Premium Family Plan

My daughter has a single Spotify account and I want to start a family account. If she joins my family plan, then cancels her single account, will she lose all her music?

  • Newbie
  • My daughter has a single Spotify account and I want to start a family account. If she joins my family plan, then cancels her single account, will she lose all her music?
  • ChuckC59
  • Newbie
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Premium for Family in Israel

Hi,Any idea when Premium for Family is expected in Israel?I'm with Apple and would really like to move to Spotify, but would like to use the family account and not several standard. Thanks!

  • Newbie
  • Hi, Any idea when Premium for Family is expected in Israel? I'm with Apple and would really like to move to Spotify, but would like to use the family account and not several standard. &n...
  • nisim
  • Newbie
  • 291 Views
  • 2 replies
  • 2 likes
  • 291 Views
  • 2 replies
  • 2 likes

Discount Family Subscriptions!

Ich habe neu das Family Premium erstellt. Da meine Freunde noch kein Spotify Konto haben, habe ich sie per Email dazu eingeladen. Sie haben die MAil erhalte mit dem Einladungscode, jedocj können sie sich trotzdem nicht anmelden. Woran liegt das?

  • Casual Listener
  • Ich habe neu das Family Premium erstellt. Da meine Freunde noch kein Spotify Konto haben, habe ich sie per Email dazu eingeladen. Sie haben die MAil erhalte mit dem Einladungscode, jedocj können s...
  • 9sqycocdarp01b0
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Türkiye İçin Öğrenci İndirimi Sorunu

Öğrenci indiriminden yararlanmak için gereken her şeyi yaptım. Paranız premium olunca çekilecek dediler bir kaç saat sonra çekilmiş ama hesap premium olmamış. Dalga geçicekseniz mail atıp bildirin. Ne olacağıno bilmeden salak gibi bekliyoruz.

  • Newbie
  • Öğrenci indiriminden yararlanmak için gereken her şeyi yaptım. Paranız premium olunca çekilecek dediler bir kaç saat sonra çekilmiş ama hesap premium olmamış. Dalga geçicekseniz mail atıp bildirin. N...
  • st_erdogan
  • Newbie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems using Family account

Today I was “kicked out” from family account (the only one in Family group) saying that my address wasn’t verifiable. I was sent another invitation but with no luck: always “cannot join family account”. Can someone help me? Thanks

  • Newbie
  • Today I was “kicked out” from family account  (the only one in Family group) saying that my address wasn’t verifiable. I was sent another invitation but with no luck: always “cannot join family...
  • soxviola
  • Newbie
  • 321 Views
  • 4 replies
  • 0 likes
  • 321 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t activate free trial

I was supposed to activate my free trial but it was asking me to fill in a “paying option”. I dont have my credit card right now so i went for the “mobile payment”. I fill in the P15 for one day and I thought it will activate the free trial already. ...

  • Newbie
  • I was supposed to activate my free trial but it was asking me to fill in a “paying option”. I dont have my credit card right now so i went for the “mobile payment”. I fill in the P15 for one day and ...
  • Alfredo
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Para iadesi

Merhaba yanlışlıkla öğrenci olarak alım yaptım sayfayı geri aldığımda ödeme gerçekleşmişti.Nasıl iptal edebilirim ödemeyi ?

  • Newbie
  • Merhaba yanlışlıkla öğrenci olarak alım yaptım sayfayı geri aldığımda ödeme gerçekleşmişti.Nasıl iptal edebilirim ödemeyi ?
  • Egeyy
  • Newbie
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Superuser Contribution Plan Fmailiar Premium

Disculpen, ya hace 7 dias confirme mi cuenta en spotify y de igual manera se me quitó la opcion de cuenta spotify premium yo confirme con el link que me enviaron al correo

  • Newbie
  • Disculpen, ya hace 7 dias confirme mi cuenta en spotify y de igual manera se me quitó la opcion de cuenta spotify premium yo confirme con el link que me enviaron al correo
  • SergioDavid
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Plan Familiar Premium
  • 367 Views
  • 1 replies
  • 0 likes