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Get help verifying your Premium for Family.
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
77368 Views
64 replies
7 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
94984 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Casual Listener
77838 Views
43 replies
9 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
208845 Views
267 replies
35 likes
PlanFree/PremiumCountry DeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Hi there! I recently join my new house mate’s Premium Family plan. After a week of enjoying the awesome Premium features, I found myself got kicked out of the plan! Wh...
Plan Free/Premium Country Device iPhone 6S Operating System iOS 12 My Question or Issue Hi there! I recently join my new house mate’s Premium Family plan. After a week o...
Spotify Star
357 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy 8+Operating SystemAndroid OreoMy Question or IssueHallo zusammen, Ich habe für Premium Family Lastschrift eingerichtet und für folgende Lastschriften einen Haken gesetzt.Allerdings funktioniert das nicht,...
Plan Premium Country Germany Device Samsung Galaxy 8+ Operating System Android Oreo My Question or Issue Hallo zusammen, Ich habe für Premium Family Lastschrift eingerichtet u...
Spotify Legend
624 Views
1 replies
0 likes
Hey guys. My family members can't get verify by spotify premium for family. We live in same adress (as our accounts information shows), but one of members gets downgraded to free spotify version. Any thougts?
Hey guys. My family members can't get verify by spotify premium for family. We live in same adress (as our accounts information shows), but one of members gets downgraded to free spotify v...
Spotify Legend
534 Views
1 replies
0 likes
Device(iPhone x) My Question is that my husband is the account holder for our Family Premium however we can't access his account off the FB page where our premium account is off of for some reason but his free one is still accessible though? We are t...
Device (iPhone x) My Question is that my husband is the account holder for our Family Premium however we can't access his account off the FB page where our premium a...
Spotify Legend
326 Views
1 replies
0 likes
I recently got kicked off a family plan and they have sent me the email to log back on and it won’t work. We reside at the same address and idk what to do???
I recently got kicked off a family plan and they have sent me the email to log back on and it won’t work. We reside at the same address and idk what to do???
Spotify Legend
387 Views
1 replies
0 likes
PlanFamily PremiumCountry USA DeviceiPhone 5sOperating SystemiOS 12.0.1 My Question or IssueI have a Family Premium Plan. This morning i login (iphone app) and both the Radio and Browse icons are gone. My wife and daughter still have them. It is only...
Plan Family Premium Country USA Device iPhone 5s Operating System iOS 12.0.1 My Question or Issue I have a Family Premium Plan. This morning i login (iphone a...
Spotify Star
508 Views
1 replies
1 likes
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir.PlanSerbest Ülke Türkiyecihaz(iPhone 6 plusÇalış sistemi(iOS 12 I purchased a premium for the student, but my account seems to be free in practice, al...
Sadece kullanılabilir. Ne kadar çok kolaylaşmalıdır, bizim için denememiz ve yardım etmemiz gerekir. Plan Serbest Ülke Türkiye cihaz (iPhone 6 plus Çalış sistemi (iOS 12 ...
Spotify Legend
519 Views
2 replies
0 likes
Earlier this year I bought Premium for a year for a reduced price, I believe it was a sale at the start of the year. I finally got Premium for Family running with my family. My question now is: does my original Premium year-subscription get extended ...
Earlier this year I bought Premium for a year for a reduced price, I believe it was a sale at the start of the year. I finally got Premium for Family running with my family. My question n...
Spotify Legend
925 Views
1 replies
0 likes
My Question or Issue When attempting to register for Family Premium, I am directed to a link as seen below.404s and heartbreaksWe couldn’t find the page you were looking for. Maybe our FAQ or Community can help?
My Question or Issue When attempting to register for Family Premium, I am directed to a link as seen below. 404s and heartbreaks We couldn’t find the page you were looking for. M...
Composer
997 Views
3 replies
0 likes
Hi everyone! I just moved away from my family and moved in with some friends. I am now living at a new address.So I got myself removed from my family's premium account and started a family subscription in my own account. All my friends are new to spo...
Hi everyone! I just moved away from my family and moved in with some friends. I am now living at a new address. So I got myself removed from my family's premium account and started a family...
Spotify Legend
653 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceiPhone 8Operating SystemiOS 12.0.1 My Question or Issue My family members are 'kicked out' of the family plan and cannot join the plan when I sent the invitation link. They also said the name of the owner of the plan ...
Plan Premium Country Malaysia Device iPhone 8 Operating System iOS 12.0.1 My Question or Issue My family members are 'kicked out' of the family plan and cannot join t...
Spotify Legend
384 Views
1 replies
0 likes
Entre en mi cuenta premium y no tengo acceso a mis listas o música en general.No puedo acceder a nada!
Entre en mi cuenta premium y no tengo acceso a mis listas o música en general. No puedo acceder a nada!
Spotify Legend
252 Views
1 replies
0 likes
Buen día El día de hoy se renovo automaticamente la suscripción al plan familiar que adquiri, pero elimino a todas las personas que yo tenia asociadas, les volvi a enviar la invitación pero les aparece este error a todos. ¿Cómo puedo solucionar este ...
Buen día El día de hoy se renovo automaticamente la suscripción al plan familiar que adquiri, pero elimino a todas las personas que yo tenia asociadas, les volvi a enviar la in...
Spotify Legend
733 Views
1 replies
0 likes
I was trying to joing a family plan set up by my sister and in the process, I think I accidentally started my own family plan at the same address. I tried cancelling it and accepting the invitation link in my email but now it won't let me accept her ...
I was trying to joing a family plan set up by my sister and in the process, I think I accidentally started my own family plan at the same address. I tried cancelling it and accepting the invitation l...
Spotify Legend
384 Views
1 replies
1 likes
Hi, I'm hoping someone was able to resolve a similar issue. Me and my wife moved a few months back and yesterday Spotify kicked just me off our family plan because they couldn't verify my address. Even with another invite I can't get back on it (even...
Hi, I'm hoping someone was able to resolve a similar issue. Me and my wife moved a few months back and yesterday Spotify kicked just me off our family plan because they couldn't v...
Community Legend
371 Views
1 replies
0 likes
Hi,I have bought the spotify premium membership last month. Some of the members of this family account is reduced to the free acount. When they have tried to update their address information, they got error Could you please help us about this issue ?
Hi, I have bought the spotify premium membership last month. Some of the members of this family account is reduced to the free acount. When they have tried to update their address i...
Spotify Star
525 Views
1 replies
1 likes
I can't invite my family for the premium. It’s not sending the email, even if I re-send it. Please help !
I can't invite my family for the premium. It’s not sending the email, even if I re-send it. Please help !
Spotify Legend
698 Views
5 replies
0 likes
Hey.I've stumbled upon a few ads from instagram infleuencers (more specificially, Sandra Willer) saying I could get an offer of 3 months premium for 9DKK (I live in Denmark ) and then afterwards 49DKK as per uausal, but when I signed up and got verif...
Hey. I've stumbled upon a few ads from instagram infleuencers (more specificially, Sandra Willer) saying I could get an offer of 3 months premium for 9DKK (I live in Denmark ) and then afterwards 49...
Spotify Star
976 Views
3 replies
0 likes
PlanPremiumCountry IsraelMy Question or Issue When will family sub come to Israel , or any other country that misses that option? There are other apps which allow this , but as anyone else I prefer spotify.I'd like to know a date / if it would even h...
Plan Premium Country Israel My Question or Issue When will family sub come to Israel , or any other country that misses that option? There are other apps which allow this , but as a...
Spotify Star
636 Views
3 replies
0 likes
PlanFamiliar PremiumCountryBrasil Device Operating SystemAndroid My Question or IssueEu tenho o plano familiar e minha irmã estava usando normalmente.Do nada ela recebeu um email dizendo que não foi possível verificar a conta dela e que não foi possí...
Plan Familiar Premium Country Brasil Device Operating System Android My Question or Issue Eu tenho o plano familiar e minha irmã estava usando normalmente. Do nada el...
Spotify Star
589 Views
3 replies
0 likes
