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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
83114 Views
67 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
63965 Views
32 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
199149 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30113 Views
44 replies
4 likes
I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now
I didnt confirm my family address.then I was changed into a free user(I lost the premium).and I confirmed for the invitation of joining the premium for many times but it didn’t work.i can’t use it now
Spotify Star
343 Views
1 replies
0 likes
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
I have joined us all up for the premium family account and 4 out of 5 of us are active...my husband is unable to connect...why is that?
Spotify Star
438 Views
1 replies
0 likes
PlanPremium (first time ever) CountryGER Payment:Paypal I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a student, so far all right. Then I clicked at the 0,99 € for 3 month button and go to playpa...
Plan Premium (first time ever) Country GER Payment: Paypal I had always the add 3 month of premium for 0,99 €, so I made finally a Unidays account and login as a...
Spotify Star
1650 Views
8 replies
1 likes
Plan Premium w. HuluCountry USA My Question or IssueIn June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. It is now literally impossible for me to log in or cancel my spotify account as...
Plan Premium w. Hulu Country USA My Question or Issue In June I created a Joint Hulu Spotify account using my Facebook Account . I have since deleted that Facebook Account. I...
Spotify Star
431 Views
1 replies
0 likes
I'm living in the same house as my father who manages the main acc. But I can not join the family premium as Spotify blocks ours adress.
I'm living in the same house as my father who manages the main acc. But I can not join the family premium as Spotify blocks ours adress.
Spotify Legend
404 Views
1 replies
0 likes
So im registered in spotify premium for family sharing and i wasnt removed in the list but suddenly im not in premium anymore...
So im registered in spotify premium for family sharing and i wasnt removed in the list but suddenly im not in premium anymore...
Spotify Legend
290 Views
1 replies
0 likes
My Question or IssueMy wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this is the secont time it has happened this is rediculous....
My Question or Issue My wife and I have an account which we linked to another with the family plan, it kicked us out because you weren't able to verify our residence. We all live together and this i...
Spotify Star
587 Views
1 replies
0 likes
PlanPremium CountrySIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family. But they were unable to join. Is there any way I can check my own address? Whats so secretive actually? I can c...
Plan Premium Country SIngapore My Question or Issue I have subscribed to the family plan. I entered the right address and so have my family....
Spotify Star
1413 Views
1 replies
1 likes
Hello, I am currently a premium subscriber. I would like to start the family subscription but my son is out of state. In the family plan, it states people in the same household can use it. Can I add my son with the family plan or do I need a separate...
Hello, I am currently a premium subscriber. I would like to start the family subscription but my son is out of state. In the family plan, it states people in the same household can use it. Can I a...
Spotify Star
1804 Views
1 replies
0 likes
Paguei a conta premium para universitarios, o pagamento ja foi confirmado por email mas ate agora minha conta continua free. Ja olhei os topicos de ajuda e nada resolve. Por favor alguem ajuda
Paguei a conta premium para universitarios, o pagamento ja foi confirmado por email mas ate agora minha conta continua free. Ja olhei os topicos de ajuda e nada resolve. Por favor alguem ajuda...
Community Legend
404 Views
1 replies
0 likes
PlanFamilyCountry UK I just upgraded to the family plan and I entered a family member as the family plan details. How do you change the family plan name ?
Plan Family Country UK I just upgraded to the family plan and I entered a family member as the family plan details. How do you change the family plan name ?
Newbie
621 Views
5 replies
0 likes
PlanFamily AccountCountry GermanyMy Question or Issue Hi, I today opened a premium family account and wanted to send out the invitations. One person has a facebook e-mail address, so I inserted the first name and the surname as well as the facebook e...
Plan Family Account Country Germany My Question or Issue Hi, I today opened a premium family account and wanted to send out the invitations. One person has a facebook e-m...
Spotify Star
269 Views
1 replies
0 likes
Hallo,wo gibt es Einstellungen um den Kugendschutz im Familien Account zu gewährleisten?Auch wenn das Mindestalter von 14r auf 16 angehoben wurde, hören die Kids weniger "Bibi und Tina" oder "Benjamin Blümchen" oder Baby Schlaflieder.Doch auch meinem...
Hallo, wo gibt es Einstellungen um den Kugendschutz im Familien Account zu gewährleisten? Auch wenn das Mindestalter von 14r auf 16 angehoben wurde, hören die Kids weniger "Bibi und Tina" o...
Spotify Star
2229 Views
1 replies
1 likes
Hi, I want to develop an app which uses streaming music. I was thinking to purchase a premium account allowing me to download up to 10000 songs to my local disk. I want to use those downloaded songs (stored in my server) where users of my app can lis...
Hi, I want to develop an app which uses streaming music. I was thinking to purchase a premium account allowing me to download up to 10000 songs to my local disk. I want to use those ...
Spotify Star
1136 Views
1 replies
0 likes
PlanoFamiliar PaísBrasil AparelhoIphone8 Boa noite! Estou com um problema, minha irmã e eu temos uma conta premium familiar, mês passado quisemos incluir minha mãe e tivemos um problema técnico, entrei pelo chat e a atendente disse que pra resolver e...
Plano Familiar País Brasil Aparelho Iphone8 Boa noite! Estou com um problema, minha irmã e eu temos uma conta premium familiar, mês passado quisemos incluir minha mãe e ...
Spotify Star
1986 Views
3 replies
0 likes
I and my mother live in the same address but the application is removing her account from the family plan
I and my mother live in the same address but the application is removing her account from the family plan
Spotify Star
306 Views
1 replies
0 likes
hi i just have paid te premium then later i paid the family premium do i lost the first payment
hi i just have paid te premium then later i paid the family premium do i lost the first payment
Spotify Star
317 Views
1 replies
0 likes
Another data point -- signed up for Premium trial, got receipt. Have followed uninstall directions and restarted. Still offers me ads, upgrade and got select Premium preference options.
Another data point -- signed up for Premium trial, got receipt. Have followed uninstall directions and restarted. Still offers me ads, upgrade and got select Premium preference options.
Spotify Star
700 Views
3 replies
0 likes
PlanPremiumCountryTaiwanDeviceAsus ZenphoneOperating SystemAndroid My Question or IssueI love Spotify's most functions like playlist,so you can share to others.But my most big problem is that I can't get the song I want from Spotify in my reigon.I ha...
Plan Premium Country Taiwan Device Asus Zenphone Operating System Android My Question or Issue I love Spotify's most functions like playlist,so you can share to others.But my most bi...
Spotify Legend
457 Views
1 replies
0 likes
My Question or Issue Quisiera elevar mi plan de PREMIUM a FAMILIAR, deseo saber como puedo hacer para que mi hijo que vive en otro pais lo pueda usar simultaneamente, sin necesidad de botar el acceso a otro miembro del plan. Gracias.
My Question or Issue Quisiera elevar mi plan de PREMIUM a FAMILIAR, deseo saber como puedo hacer para que mi hijo que vive en otro pais lo pueda usar simultaneamente, sin necesidad de bo...
Spotify Legend
479 Views
1 replies
0 likes
