Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Social & Random

Start a topic

Forum Posts

Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • exmann
  • Music Fan
  • 398045 Views
  • 1216 replies
  • 208 likes
  • Social & Random
  • 398045 Views
  • 1216 replies
  • 208 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 65764 Views
  • 0 replies
  • 215 likes
  • Social & Random
  • 65764 Views
  • 0 replies
  • 215 likes

Couldn't find a better place to write this down

So I start my Spotify on my pc and all I see is this (look at the screenshot), I can't start playing music, can't see my playlists or profile, can't do anything... any solutions?

  • Casual Listener
  • So I start my Spotify on my pc and all I see is this (look at the screenshot), I can't start playing music, can't see my playlists or profile, can't do anything... any solutions?
  • 140 Views
  • 0 replies
  • 1 likes
  • 140 Views
  • 0 replies
  • 1 likes

Cuenta familiar

Cómo puedo hacer para que no me cambien lo que escucho si estoy en cuenta familiar

  • Visitor
  • Cómo puedo hacer para que no me cambien lo que escucho si estoy en cuenta familiar
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Explicit adverts

Is there any way to stop Spotify playing foul-mouthed adverts? I accept they make their money through adverts but I do not wish to listen to some advert using the phrase motherf***** numerous times... I shall be leaving the service if this continues.

  • Casual Listener
  • Is there any way to stop Spotify playing foul-mouthed adverts? I accept they make their money through adverts but I do not wish to listen to some advert using the phrase motherf***** numerous times.....
  • Lexx22
  • Regular
  • 4812 Views
  • 24 replies
  • 17 likes
  • Social & Random
  • 4812 Views
  • 24 replies
  • 17 likes

I made a Spotify Recommendations (web) app

Explore Spotify is a web app giving you 100 recommended tracks based on either your Top Artists & Tracks, or artists and tracks of your choosing. You can listen to a preview of the tracks listed, or create an unlisted playlist out of them. Try Explor...

  • Music Fan
  • Explore Spotify is a web app giving you 100 recommended tracks based on either your Top Artists & Tracks, or artists and tracks of your choosing. You can listen to a preview of the tracks listed,...
  • iamjonny
  • Regular
  • 17912 Views
  • 3 replies
  • 5 likes
  • Social & Random
  • 17912 Views
  • 3 replies
  • 5 likes

Music downloads

Is it possible to copy music onto a USB so that you can play it in your car?

  • Newbie
  • Is it possible to copy music onto a USB so that you can play it in your car?
  • 31qdwvq2yjtsqlbr4dax
  • Visitor
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Unlimited skips??

So does Spotify usually charge for "skipping" a track ? I'm confused on this promoted feature tittled "unlimited skips." The concept of charging anyone for simply skipping a track they don't care to hear, is about the most ridiculous thing I have hea...

  • Casual Listener
  • So does Spotify usually charge for  "skipping" a track ? I'm confused on this promoted feature tittled "unlimited skips." The concept of charging anyone for simply skipping a track they don't ca...
  • c0rps3
  • Regular
  • 301 Views
  • 1 replies
  • 1 likes
  • 301 Views
  • 1 replies
  • 1 likes

Sound Quality Issues

iPad Pro Series 5iPhone 15 Pro MaxApple AirPods MaxSpotify Premium Hi all, I’ve had ongoing issues for years where the sound quality from my phone(s) is no where near as good as that on my iPad, sounds like a low bit rate is coming through the phone....

  • Newbie
  • iPad Pro Series 5 iPhone 15 Pro Max Apple AirPods Max Spotify Premium   Hi all, I’ve had ongoing issues for years where the sound quality from my phone(s) is no where near as good as that o...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

consoring my playlist and deleting them

I pay to listen to country rap but for some reason Spotify keeps censoring my playlists and deleting them. we all know making a new playlist with all the songs you like takes a lot of time to make. having them deleted and paying for the app to do thi...

  • Casual Listener
  • I pay to listen to country rap but for some reason Spotify keeps censoring my playlists and deleting them. we all know making a new playlist with all the songs you like takes a lot of time ...
  • c0rps3
  • Regular
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

I cant link my account to other apps?

Hi! So, when try to link my Spotify to apps like discord or swipefy, it doesn't work. It'll say that there is no account with that email, although I've checked multiple times and that is the right email. Can I fix this or am I **bleep**?

  • Visitor
  • Hi! So, when try to link my Spotify to apps like discord or swipefy, it doesn't work. It'll say that there is no account with that email, although I've checked multiple times and that is the right em...
  • c0rps3
  • Regular
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Andrea Bocelli Toronto Apr 10, 2024 concert presale Spotify code

There is a spotify presale for Andrea Bocelli Toronto concert April 10, 2024 and requires a code to unlock the presale. I did not receive any information information for this code and wonder how I missed it?

  • Visitor
  • There is a spotify presale for Andrea Bocelli Toronto concert April 10, 2024 and requires a code to unlock the presale. I did not receive any information information for this code and wonder how I mi...
  • Wendy_hall
  • Visitor
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Why is shuffle only disabled for the mobile app?

So I have used Spotify on PC, laptop, Xbox and on the mobile app. The only one where you can't pick songs, turn shuffle on/off and have unlimited skips (while on the free plan) is the mobile app. Why is that?

  • Newbie
  • So I have used Spotify on PC, laptop, Xbox and on the mobile app. The only one where you can't pick songs, turn shuffle on/off and have unlimited skips (while on the free plan) is the mobile app. Why...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

şifre yenileme maili gelmiyor

birkaç gündür durmadan uğraşıyorum. şifremi unuttum ve kişisel bilgisayarımda spotify girişi yapmak için "şifremi unuttum" seçeneğine tıkladım. defalarca kez mail göndersemde hiçbir şekilde mail gelmedi. üstelik bütün gelen kutularını da kontrol etti...

  • Newbie
  • birkaç gündür durmadan uğraşıyorum. şifremi unuttum ve kişisel bilgisayarımda spotify girişi yapmak için "şifremi unuttum" seçeneğine tıkladım. defalarca kez mail göndersemde hiçbir şekilde mail gelm...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Payments

Man!! I been trying to pay my account for like fkn month n a half even bought 30 card i can't use i keep trying pay but tells me my payment failed i got money to pay. wth ineed of help. No fkn support. Bad biscuits.

  • Newbie
  • Man!! I been trying to pay my account for like fkn month n a half even bought 30 card i can't use i keep trying pay but tells me my payment failed i got money to pay. wth ineed of help. No fkn suppor...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

My account is not running through mobile data

My account is not running through mobile data. It running well through WIFI but not with mobile data. I has been for 5-6 months

  • Visitor
  • My  account is not running through mobile data. It running well through WIFI but not with mobile data. I has been for 5-6 months
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Do Daily Mixes Only Update Once Connected to Wifi?

Basically what the title is. Do you guys know if Daily Mixes update only once connected to wifi? For example, i turn my phone off for the night, i turn it back on. Does it automatically update once i turned my phone on and it connected to wifi? Thank...

  • Casual Listener
  • Basically what the title is. Do you guys know if Daily Mixes update only once connected to wifi? For example, i turn my phone off for the night, i turn it back on. Does it automatically update once i...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Phone is connected to heaven

I make playlists for god and would love for you guys to check it out. We’ve gotten really good at it. There’s music about me and my past lives so I have fun with it. If you follow we will be sure to listen to your playlists.https://spotify.link/muGXf...

  • Casual Listener
  • I make playlists for god and would love for you guys to check it out. We’ve gotten really good at it. There’s music about me and my past lives so I have fun with it. If you follow we will be sure to ...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

playlist in car/work

I want to play a playlist named I named "car" but when I get in work I want to cotinue with the playlist I was playing yesterday when I was at work called "Bills songs" Can and how can I do that?

  • Music Fan
  • I want to play a playlist named  I named "car" but when I get in work  I want to cotinue with the playlist I was playing yesterday when I was at work called "Bills songs" Can and how can I ...
  • Bmajor
  • Music Fan
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

spotify mutuals

heyy im looking for active mutuals so feel free to drop your profile / playlist and ill follow u back https://open.spotify.com/user/nfr5pyyyydkdvfpesfzhrur4i?si=6d8c8a7e0f8347c3

  • Casual Listener
  • heyy im looking for active mutuals so feel free to drop your profile / playlist and ill follow u back 🙂 https://open.spotify.com/user/nfr5pyyyydkdvfpesfzhrur4i?si=6d8c8a7e0f8347c3
  • 99099
  • Gig Goer
  • 928 Views
  • 6 replies
  • 3 likes
  • mutual
    mutuals
  • 928 Views
  • 6 replies
  • 3 likes

Can't control the playing song

The song that is playing, I can't control that song forward or backward.Jo song chal raha hai usse me aage ya pichehat nhi kar sakti.I really need help with this.

  • Visitor
  • The song that is playing, I can't control that song forward or backward. Jo song chal raha hai usse me aage ya pichehat nhi kar sakti. I really need help with this.
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes