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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Social & Random

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Forum Posts

Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • exmann
  • Music Fan
  • 398045 Views
  • 1216 replies
  • 208 likes
  • Social & Random
  • 398045 Views
  • 1216 replies
  • 208 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 65764 Views
  • 0 replies
  • 215 likes
  • Social & Random
  • 65764 Views
  • 0 replies
  • 215 likes

Anyone know if Flowsty is legit?

Flowsty claims to have real industry contacts for Spotify plays, followers, streams, etc, but I guess they all say that. I am not sure if they are all bot-driven and I cannot find anything on the internet anywhere other than their own website. I was ...

  • Casual Listener
  • Flowsty claims to have real industry contacts for Spotify plays, followers, streams, etc, but I guess they all say that. I am not sure if they are all bot-driven and I cannot find anything on the int...
  • SpiceK
  • Casual Listener
  • 16966 Views
  • 6 replies
  • 1 likes
  • Social & Random
  • 16966 Views
  • 6 replies
  • 1 likes

put spotify memes here

put a spotify meme here and let everyone look and laugh. is this ture or not

  • Roadie
  • put a spotify meme here and let everyone look and laugh.    is this ture or not  
  • Sebasty
  • Community Legend
  • 957 Views
  • 7 replies
  • 2 likes
  • Social and Random
  • 957 Views
  • 7 replies
  • 2 likes

Friends activity

The friend activity does not work on my computer my friends can not see what I am lessening to how do I fix it

  • Visitor
  • The friend activity does not work on my computer my friends can not see what I am lessening to how do I fix it
  • asthahehe
  • Newbie
  • 528 Views
  • 3 replies
  • 0 likes
  • 528 Views
  • 3 replies
  • 0 likes

Images de album baja calidad

Después de la última actualización las imágenes de los álbum bajo su calidad se ve muy borrosas en mi Samsung

  • Visitor
  • Después de la última actualización las imágenes de los álbum bajo su calidad se ve muy borrosas en mi Samsung 
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do you stop Christmas Music fromplaying aftwr every artist

I don't know how to stop Christmas songs from being played on my iphone. I have no downladed Christmas music but everytime I listen to an artist a Christmas song is played right after it.Help this is so annoying:(

  • Newbie
  • I don't know how to stop Christmas songs from being played on my iphone. I have no downladed Christmas music but everytime I listen to an artist a Christmas song is played right after it.Help this is...
  • Kfmnurse
  • Casual Listener
  • 11649 Views
  • 14 replies
  • 11 likes
  • Social & Random
  • 11649 Views
  • 14 replies
  • 11 likes

Spotify stops playing

After a few seconds a song stops playing. And some songs don't play at all I tried everything please help

  • Visitor
  • After a few seconds a song stops playing.  And some songs don't play at all  I tried everything please help
  • mikamusiclistener
  • Newbie
  • 173 Views
  • 1 replies
  • 3 likes
  • 173 Views
  • 1 replies
  • 3 likes

Black friday promo 2022

There will be any Black Friday promo this year?

  • Casual Listener
  • There will be any Black Friday promo this year?
  • jafc
  • Casual Listener
  • 9076 Views
  • 6 replies
  • 3 likes
  • 9076 Views
  • 6 replies
  • 3 likes

Numerological patterns in their Spotify playlists or music habits?

"Has anyone noticed any interesting numerological patterns in their Spotify playlists or music habits? I've been seeing repeating numbers like 11:11 or certain numbers in the number of songs played. Any thoughts on the significance of these numbers i...

  • Casual Listener
  • "Has anyone noticed any interesting numerological patterns in their Spotify playlists or music habits? I've been seeing repeating numbers like 11:11 or certain numbers in the number of songs played. ...
  • Mitre226644
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

No more Hulu

Pretty disappointed that my Hulu was canceled from under me when we decided to try the new Duo account. It wasn’t made clear from the offer in the email. I’m sure nothing will change or go back to the way it was, but it seems more and more apps/compa...

  • Visitor
  • Pretty disappointed that my Hulu was canceled from under me when we decided to try the new Duo account. It wasn’t made clear from the offer in the email. I’m sure nothing will change or go back to th...
  • Mitre226644
  • Roadie
  • 226 Views
  • 2 replies
  • 1 likes
  • 226 Views
  • 2 replies
  • 1 likes

Premium Not Feeling Premium

Why oh why am I being asked and bothered with popups for Spotify Duo all the time. I simply do not care, I pay for premium for no ads and this feels like a ad

  • Gig Goer
  • Why oh why am I being asked and bothered with popups for Spotify Duo all the time. I simply do not care, I pay for premium for no ads and this feels like a ad
  • vaajy
  • Roadie
  • 147 Views
  • 1 replies
  • 2 likes
  • 147 Views
  • 1 replies
  • 2 likes

Automatic Deduction to Gcash

Good day. I am not subscribed to Spotify premium, Sept 6 8:58 pm, i received an email for the promo of 149/month. then Sept 6 9:59 pm, it was deducted to my Gcash Account. But when I checked my Spotify account, It still stated that my subscription is...

  • Visitor
  • Good day. I am not subscribed to Spotify premium, Sept 6 8:58 pm, i received an email for the promo of 149/month. then Sept 6 9:59 pm, it was deducted to my Gcash Account. But when I checked my Spoti...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Anonymous survey recruitment

Dear Spotify fans,I hope this email finds you well.I am a postgraduate student in Marketing at the University of Southampton, and I am currently working on my dissertation. The title of my dissertation is "What drives Generation Z users’ purchase int...

  • Newbie
  • Dear Spotify fans, I hope this email finds you well. I am a postgraduate student in Marketing at the University of Southampton, and I am currently working on my dissertation. The title of my di...
  • 158 Views
  • 0 replies
  • 2 likes
  • 158 Views
  • 0 replies
  • 2 likes

Zach Bryan Presale Code

I never received an email from Spotify for the presale code to use today for Zach Bryan tickets. Anyone receive one???

  • Visitor
  • I never received an email from Spotify for the presale code to use today for Zach Bryan tickets. Anyone receive one???
  • Marimar5
  • Casual Listener
  • 846 Views
  • 1 replies
  • 0 likes
  • 846 Views
  • 1 replies
  • 0 likes

How to stop messages from eg whatsapp during listening

How can I stop receiving sounds of whatsapp when I am listening to music in car or on bt speakers

  • Visitor
  • How can I stop receiving sounds of whatsapp when I am listening to music in car or on bt speakers 🔊   
  • 99099
  • Gig Goer
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Does anyone know how to disable the help messages in the app?

I would like to disable the annoying pop ups every time I play a song or I'm controlling another device running Spotify on a different device. It always reminds you to connect to a device or that you're using a different device. The first time ok, yo...

  • Newbie
  • I would like to disable the annoying pop ups every time I play a song or I'm controlling another device running Spotify on a different device. It always reminds you to connect to a device or that you...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Facebook shows shared songs as unavailable.

Hi, today I shared some tunes to Facebook, usually they just appear, but now they show as unavailable for both me and others. Help please.

  • Newbie
  • Hi, today I shared some tunes to Facebook, usually they just appear, but now they show as unavailable for both me and others. Help please. 😂
  • ltsgtpd
  • Visitor
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Save shuffle order?

Hi dear fellows! I am currently working on a playlist that is shared and getting increasing. The situation is I’m wondering to find out a way to save its current status. The list is being played and it’s in the middle, but I want to restart it from t...

  • Newbie
  • Hi dear fellows!   I am currently working on a playlist that is shared and getting increasing. The situation is I’m wondering to find out a way to save its current status. The list is being pl...
  • rosabrenes
  • Newbie
  • 2322 Views
  • 3 replies
  • 4 likes
  • Social & Random
  • 2322 Views
  • 3 replies
  • 4 likes

My details comprimised

I recently had to change my password as I had been logged out of Spotify.it’s happened again and it looks as if someone is using my account abroad.I can’t log in and can’t see how to change my password or confirm my location

  • Visitor
  • I recently had to change my password as I had been logged out of Spotify. it’s happened again and it looks as if someone is using my account abroad. I can’t log in and can’t see how to change my pa...
  • Sebasty
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Mounting equipment for car thing

Hello!The mounting magnet on my Spotify car thing broke. Is there a way that I can get a new one?

  • Visitor
  • Hello! The mounting magnet on my Spotify car thing broke. Is there a way that I can get a new one?
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Looking for a penpal!

Hello! I'm a 16M in America, looking for a French penpal. I'm looking to move to France, and would love to learn about the culture and everything from somebody who lives there. I'd also just want a friend in general! Please reply or DM if interested!

  • Newbie
  • Hello! I'm a 16M in America, looking for a French penpal. I'm looking to move to France, and would love to learn about the culture and everything from somebody who lives there. I'd also just want a f...
  • 144 Views
  • 0 replies
  • 1 likes
  • France
    friend
    pen pal
  • 144 Views
  • 0 replies
  • 1 likes