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Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • luzdelcarmen_35
  • Casual Listener
  • 275719 Views
  • 672 replies
  • 131 likes
  • Social & Random
  • 275719 Views
  • 672 replies
  • 131 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 63186 Views
  • 0 replies
  • 198 likes
  • Social & Random
  • 63186 Views
  • 0 replies
  • 198 likes

Currys offer accepted but not working

Hello, We have claimed the 6 month free Spotify Premium, received an order number on Spotify but didn't receive a confirmation email. On Spotify is saying we have a free account and not the Premium. Any ideas how to rectify this?

  • Visitor
  • Hello,    We have claimed the 6 month free Spotify Premium, received an order number on Spotify but didn't receive a confirmation email.   On Spotify is saying we have a free accou...
  • 174 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 174 Views
  • 0 replies
  • 0 likes

Web Player Won't Load!

When I go to the web player, it gives me the screen attached. It doesn't work to reload!

  • Casual Listener
  • When I go to the web player, it gives me the screen attached. It doesn't work to reload!
  • case-0
  • Newbie
  • 1000 Views
  • 3 replies
  • 2 likes
  • Social & Random
  • 1000 Views
  • 3 replies
  • 2 likes

Lost my premium account

Hi, I lost email to my account. All i've got are bills for premium account. is there any options to cancel my premium? I really try to find my lost account, read many topics here and can't find solution.

  • Visitor
  • Hi, I lost email to my account. All i've got are bills for premium account.  is there any options to cancel my premium? I really try to find my lost account, read many topics here and can't fin...
  • Emilia_8
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 281 Views
  • 1 replies
  • 0 likes

Do music artists benefit from Spotify?

Like the question suggests, do music artists benefit from Spotify? Do they gain a small income from it or do they just gain exposure?

  • Newbie
  • Like the question suggests, do music artists benefit from Spotify? Do they gain a small income from it or do they just gain exposure?
  • 266 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! I would like to be able to change my username from the random string of numbers and letters.

As stated... when can I expect to see this long overdue change to take place? The fact that I can’t update my username and friends have difficulty finding me on spotify is beyond annoying after all these years.

  • Regular
  • As stated... when can I expect to see this long overdue change to take place? The fact that I can’t update my username and friends have difficulty finding me on spotify is beyond annoying after all t...
  • Emilia_8
  • Community Legend
  • 696 Views
  • 7 replies
  • 0 likes
  • Social & Random
  • 696 Views
  • 7 replies
  • 0 likes

Superuser Contribution Follow Me!

Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here: https://artists.spotify.com/videos/the-game-plan

  • Spotify Legend
  • Follow for follow threads are no longer allowed in the Spotify Community. These will be removed going forward. The best place to learn about promoting your content is the Spotify Gameplan videos here...
  • 166 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 166 Views
  • 0 replies
  • 0 likes

Password reset email

I’m subscribed to a family plan. Last night my daughter who is on the plan got logged out. She can’t log back in cause she doesn’t remember her password. She requested a password reset email and it never comes (yes she’s checked junk mail) This morni...

  • Visitor
  • I’m subscribed to a family plan.  Last night my daughter who is on the plan got logged out. She can’t log back in cause she doesn’t remember her password. She requested a password reset email an...
  • 294 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 294 Views
  • 0 replies
  • 0 likes

Search crash

I loaded up my app today after the new update, and went to play a song but my app crashed. When I went to search in liked songs, the app crashed. I’ve tried to clean reinstall the app, but nothing has worked so far.

  • Casual Listener
  • I loaded up my app today after the new update, and went to play a song but my app crashed. When I went to search in liked songs, the app crashed. I’ve tried to clean reinstall the app, but nothing ha...
  • 221 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 221 Views
  • 0 replies
  • 0 likes

BTS new advertisement way too loud and low quality

Hi y'all,I don't mind listen to advertisement at all, because sometime you may get to know the other music genre that you don't usually listen to (although but sometime I also think if I should subscribe to premium lol)But the point is, BTS new adver...

  • Visitor
  • Hi y'all, I don't mind listen to advertisement at all, because sometime you may get to know the other music genre that you don't usually listen to (although but sometime I also think if I should sub...
  • lost_stars0227
  • Visitor
  • 396 Views
  • 1 replies
  • 1 likes
  • Social & Random
  • 396 Views
  • 1 replies
  • 1 likes

Redesign

i saw that the ios version of the app is getting a redesign, is the android version getting that redesign too? if not, can android users get at least the"countdown" in the that"now playing" page that shows the remaining track time instead of the full...

  • Visitor
  • i saw that the ios version of the app is getting a redesign, is the android version getting that redesign too? if not, can android users get at least the"countdown" in the that"now playing" page...
  • 270 Views
  • 0 replies
  • 1 likes
  • Social & Random
  • 270 Views
  • 0 replies
  • 1 likes

Spotify Playlist Description & Cover Art

Hello, Spotify’s recent update may not be a big deal to others, but have affected my experience as a user and stunted my creativity. Firstly, our playlist description (on app you do not get to see full description) and the cover art is “stuck” we can...

  • Visitor
  • Hello, Spotify’s recent update may not be a big deal to others, but have affected my experience as a user and stunted my creativity. Firstly, our playlist description (on app you do not get to see fu...
  • SmallroundEll
  • Casual Listener
  • 5785 Views
  • 1 replies
  • 16 likes
  • Social & Random
  • 5785 Views
  • 1 replies
  • 16 likes

Music quality level is only for mobile data?

Hi everyone,I’m thinking about this but can’t find answer.if I set the music quality in the menu, that will influence only while playing with mobile data or also with wi-fi?because I’d like to have low or normal quality with mobile data, for not usin...

  • Visitor
  • Hi everyone, I’m thinking about this but can’t find answer. if I set the music quality in the menu, that will influence only while playing with mobile data or also with wi-fi? because I’d like to ...
  • 190 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 190 Views
  • 0 replies
  • 0 likes

Songs keep disappearing from playlist

Songs keep disappearing and it's getting quite frustrating!! And it's not because they have been removed because I can add them again. Anyone know why this is happening or how to stop it?!?

  • Visitor
  • Songs keep disappearing and it's getting quite frustrating!!  And it's not because they have been removed because I can add them again.  Anyone know why this is happening or how to stop it?...
  • 405 Views
  • 0 replies
  • 1 likes
  • Social & Random
  • 405 Views
  • 0 replies
  • 1 likes

not receive payment?

I received an e-mail with a notice that they did not receive payment, as if I had not paid the month, but it has been paid and will be charged to the card. What could have happened?

  • Newbie
  • I received an e-mail with a notice that they did not receive payment, as if I had not paid the month, but it has been paid and will be charged to the card. What could have happened?
  • 318 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 318 Views
  • 0 replies
  • 0 likes

Spotify charged me and paused my subscription

For three months in a row Spotify has taken the money out of my account and then sent me an email claiming that my Spotify premium family plan is paused. Every single month I have to re enter the same payment information and re add everyone that's on...

  • Visitor
  • For three months in a row Spotify has taken the money out of my account and then sent me an email claiming that my Spotify premium family plan is paused. Every single month I have to re enter the sam...
  • 395 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 395 Views
  • 0 replies
  • 0 likes

Exposure

I'm Andre Paul and I'm new to this. Honestly don't quite fully understand how the exposure goes. There's no promotion packages that I can see, it says we can submit for playlist consideration but that option is not available when I try. Can anyone gi...

  • Visitor
  • I'm Andre Paul and I'm new to this. Honestly don't quite fully understand how the exposure goes. There's no promotion packages that I can see, it says we can submit for playlist consideration but tha...
  • greyfox420
  • Regular
  • 179 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 179 Views
  • 1 replies
  • 0 likes

Premium with hulu to Student Student premium

Had Premium with Hulu, payment got declined but immediately payed it. Hulu deactivated now. Enrolled in school after I had Premium with Hulu, trying to sign up for Student Premium now. SheerID won't register me because enrollment is past 3 months and...

  • Visitor
  • Had Premium with Hulu, payment got declined but immediately payed it. Hulu deactivated now. Enrolled in school after I had Premium with Hulu, trying to sign up for Student Premium now. SheerID won't ...
  • 308 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 308 Views
  • 0 replies
  • 0 likes

Playlists.net problems

I can't seem to upload playlists to playlists.net anymore. I just get the message; "There is no active transaction". Is the site down, or what?

  • Regular
  • I can't seem to upload playlists to playlists.net anymore. I just get the message; "There is no active transaction". Is the site down, or what?
  • cadmielp
  • Roadie
  • 3720 Views
  • 9 replies
  • 3 likes
  • Social & Random
  • 3720 Views
  • 9 replies
  • 3 likes