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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Social & Random

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Forum Posts

Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • exmann
  • Music Fan
  • 398046 Views
  • 1216 replies
  • 208 likes
  • Social & Random
  • 398046 Views
  • 1216 replies
  • 208 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 65764 Views
  • 0 replies
  • 215 likes
  • Social & Random
  • 65764 Views
  • 0 replies
  • 215 likes

The now playing tab and queue

I wish that when you open the Now Playing View you can open the queue as well without closing the Now Playing, sometimes I have songs on shuffle and I feel it would be more convenient for all of us.

  • Regular
  • I wish that when you open the Now Playing View you can open the queue as well without closing the Now Playing, sometimes I have songs on shuffle and I feel it would be more convenient for all of us.
  • 101 Views
  • 0 replies
  • 1 likes
  • 101 Views
  • 0 replies
  • 1 likes

AUdio book

I dont have premium yet - how do i tell if a book is offered in premium or not?

  • Visitor
  • I dont have premium yet - how do i tell if a book is offered in premium or not?
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Discount for Samaritans?

I'm a volunteer listener for the Samaritans charity.Anyone know if I can get a discount on Premium?

  • Visitor
  • I'm a volunteer listener for the Samaritans charity. Anyone know if I can get a discount on Premium?
  • sserrano_79
  • Music Fan
  • 111 Views
  • 1 replies
  • 1 likes
  • 111 Views
  • 1 replies
  • 1 likes

Delete or Clear the JUMP BACK IN list suggestions

There needs to be a way to Clear the Jump Back In suggestions. This is annoying and Spotify seems to be the only App that does not allow you to clear history and reset. Why would I want to keep being reminded of some old **bleep** that I may have lis...

  • Casual Listener
  • There needs to be a way to Clear the Jump Back In suggestions. This is annoying and Spotify seems to be the only App that does not allow you to clear history and reset. Why would I want to keep being...
  • itisthebutler
  • Newbie
  • 19125 Views
  • 13 replies
  • 47 likes
  • Social & Random
  • 19125 Views
  • 13 replies
  • 47 likes

Well nevermind… Spotify you guys could have seen my request and actually did something about it

I think Spotify needs to have different people in charge. I took my time thinking about how to write that all for it to just get shut down. I see all these ideas but where is the change? Why not take some initiative to make a better app instead of be...

  • Casual Listener
  • I think Spotify needs to have different people in charge. I took my time thinking about how to write that all for it to just get shut down. I see all these ideas but where is the change? Why not take...
  • Mlee4923
  • Casual Listener
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Spotifyimdan ses gelmiyor

Spotifydan iki gündür ses gelmiyor başka bir uygulamaya girdiğimde ses geliyor fakat spotifyda çalan müziği duyamıyorum müzik çalıyor ama ses gelmiyor uygulamayı silip geri yükledim telefonu yeniden başlattım ama işe yaramadı ne yapmam lazım

  • Casual Listener
  • Spotifydan iki gündür ses gelmiyor başka bir uygulamaya girdiğimde ses geliyor fakat spotifyda çalan müziği duyamıyorum müzik çalıyor ama ses gelmiyor uygulamayı silip geri yükledim telefonu yeniden ...
  • GilmamosPrime
  • Newbie
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

Share songs that reference The Lord of the Rings

Do you enjoy listening to any songs that reference J.R.R. Tolkien’s The Lord of the Rings trilogy? If so, feel free to share a link to the song (there’s info here on how to do that), as well as to describe how it relates to this famous high fantasy t...

  • Spotify Star
  • Spotify Star
  • Do you enjoy listening to any songs that reference J.R.R. Tolkien’s The Lord of the Rings trilogy?   If so, feel free to share a link to the song (there’s info here on how to do that), as we...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Give me a way to ACTUALLY support musicians or I'm gone.

With the coming addition of audiobooks to Spotify, royalty payouts to musicians are expected to decrease even further. As a Spotify user who is interested in music only, I find this egregious and unacceptable. I personally think Spotify is actually t...

  • Regular
  • With the coming addition of audiobooks to Spotify, royalty payouts to musicians are expected to decrease even further.  As a Spotify user who is interested in music only, I find this egregiou...
  • Mitre226644
  • Roadie
  • 370 Views
  • 7 replies
  • 0 likes
  • 370 Views
  • 7 replies
  • 0 likes

Superuser Contribution Values Week - А toast to our values!

Hey folks, Today marks the beginning of a very special celebration for the Spotify Star Program. Since 2021 each year around this time we celebrate Values Week. It’s a mixture of online events and activities, which serve as a reminder to live and emb...

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  • Moderator
  • Moderator
  • Hey folks,   Today marks the beginning of a very special celebration for the Spotify Star Program. Since 2021 each year around this time we celebrate Values Week. It’s a mixture of online ev...
  • nandla5545
  • Casual Listener
  • 4313 Views
  • 12 replies
  • 28 likes
  • 4313 Views
  • 12 replies
  • 28 likes

Pirates have a better Spotify experience than paying customers.

Gabe Newell, the president of the video game company Valve, once said: "We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem" And you know what? He was right. I've been happy ...

  • Regular
  • Gabe Newell, the president of the video game company Valve, once said: "We think there is a fundamental misconception about piracy. Piracy is almost always a service problem and not a pricing problem...
  • Mitre226644
  • Roadie
  • 1038 Views
  • 10 replies
  • 2 likes
  • 1038 Views
  • 10 replies
  • 2 likes

Customer support

Loving that their Twitter account is Spotify Cares. But not quite enough to provide human support. Do they think we’re stupid?

  • Visitor
  • Loving that their Twitter account is Spotify Cares. But not quite enough to provide human support. Do they think we’re stupid?   
  • Mitre226644
  • Roadie
  • 264 Views
  • 4 replies
  • 0 likes
  • 264 Views
  • 4 replies
  • 0 likes

Solved!! Tem como mudar o idioma apenas do Spotify no Android?

Coloquei meu celular em inglês, e o Spotify ficou inglês automaticamente. Tem como eu trocar o idioma do Spotify, sem que eu eu tenha que trocar o idioma do meu celular?

  • Casual Listener
  • Coloquei meu celular em inglês, e o Spotify ficou inglês automaticamente. Tem como eu trocar o idioma do Spotify, sem que eu eu tenha que trocar o idioma do meu celular?
  • Bittencourt
  • Spotify Star
  • 206 Views
  • 3 replies
  • 0 likes
  • 206 Views
  • 3 replies
  • 0 likes

"Money. Business. Power."

(I don't know where else to give this kind of feedback suggestion about the app experience.) First thing shoved in my face when opening my music player this morning - and the majority of what I listen to is music, not podcasts, and definitely not WSJ...

money-business-power.png
  • Casual Listener
  • (I don't know where else to give this kind of feedback suggestion about the app experience.)   First thing shoved in my face when opening my music player this morning - and the majority of wha...
  • Mitre226644
  • Roadie
  • 203 Views
  • 5 replies
  • 2 likes
  • 203 Views
  • 5 replies
  • 2 likes

Spotify's new policy

People should be given the freedom to put songs on loop with free account back. There is no way they can be devoid of this basic feature and be compelled to listen to the shuffled playlist where a song can't be even played from the start or from anyw...

  • Visitor
  • People should be given the freedom to put songs on loop with free account back. There is no way they can be devoid of this basic feature and be compelled to listen to the shuffled playlist where a so...
  • Cherrrh
  • Regular
  • 675 Views
  • 7 replies
  • 1 likes
  • 675 Views
  • 7 replies
  • 1 likes

Gala Bingo

I just want to complain about Gala Bingo advert “5 in a row”. It’s totally 100% annoying. So is that other one which just repeats BETTER, BETTER, BETTER endlessly and I have no idea what it’s advertising. If we don’t have Premium, do we have to put u...

  • Visitor
  • I just want to complain about Gala Bingo advert “5 in a row”. It’s totally 100% annoying. So is that other one which just repeats BETTER, BETTER, BETTER endlessly and I have no idea what it’s adverti...
  • curio_j
  • Newbie
  • 661 Views
  • 1 replies
  • 2 likes
  • 661 Views
  • 1 replies
  • 2 likes

poadcast

who would like to be in my prodcast

  • Casual Listener
  • who would like to be in my prodcast
  • user-removed
  • Not applicable
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

3 questions on how it works and how to fix

I have some questions I hope can get answered. I've had Spotify for a while. I like it a lot, but it seems some things have changed, and I want to know why and how to handle it. I'm listening to Public Playlist Rock Mix. The Who, Bon Jovi, Van Halen,...

  • Regular
  • ...istening to Public Playlist Rock Mix. The Who, Bon Jovi, Van Halen, and more. Made for me (by name). 50 songs. 3 hr 6 min.   I downloaded a list of the Song names and Artists in December last year. (w...
  • MadmanOnWheels
  • Roadie
  • 176 Views
  • 2 replies
  • 0 likes
  • 176 Views
  • 2 replies
  • 0 likes