Help Wizard

Step 1


Billing Issue

Billing Issue

Dear Spotify,

I have been getting billed on multiple accounts when i only use one. I want a refund for the money used on the accounts i never used and i want them deleted please. Contact me asap, i have filed a dispute with my bank.

1 Reply

Hi @schmty101, welcome to the Spotify Community!


In this case, we suggest you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account to see what's going on.


Let us know how it goes and if you have any other questions.

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