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Can only choose Spotify Duo but I don't want that

Can only choose Spotify Duo but I don't want that

I have Spotify premium, have had it for over a year I think. Now I changed my bank account and wanted to wait for the end of the month to then change the information. But now I can only choose the subscription to Spotify Premium Duo, but I want the one I have, for one person. 

How can I do that? 

Is it because I'm logged in on multiple devices? 

I live in Germany if that changes anything 

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1 Reply

Hey @mazy ,

 

Thanks for reaching out.

 

To update your payment details, or change your payment method:

  1. Log in to your account page.
  2. Under Your plan, click UPDATE next to your payment method. 
    Note: If your plan is associated with a partner, you’ll need to contact them directly to manage your payment.
  3. Enter a new payment method. 

The changes will take effect from your next billing date. 

 

Let me know how it goes 🙂 

MaximSpotify Star
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