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Can't start free trial.

Can't start free trial.

Plan

Free

Country

Germany

Device

Macbook Pro, Mid 2015

Operating System

High Sierra 10.13.5

 

My Question or Issue

When trying to start free trial and paying with paypal I get to the screen at paypal wher I can click to review and approve my order, but when I click I get returned to the Spotify free trial offer. If I try to pay with card directly I get a message that I should try again later. I have not tried any free trials before and have no receipts of previous subscriptions. I have tried Safari and Chrome, as well as using a different internet connection. The issue persists.

 

Hope you can help. Thanks!

Reply
3 Replies

Hey @user-removed,

Have you tried to use an incognito tab, clear the cookies of your browser and use another device?

 

Let me know how it goes and

have a nice day!

Luke

Hey Luke,

 

thanks for the reply. I tried the things that you mentioned, but it didn't resolve the issue.

 

I finally tried using a different PayPal account. It worked and I was later able to just change it to the one I wanted to authorise with originally.

 

Cheers.

Great to hear that everything is working again!

So https://open.spotify.com/track/3O2hu8wMKZfR2hqIWElMEl

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