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Changed phones

Changed phones

I just upgraded to a new phone and now my

spotify is saying I don’t have a premium account anymore? Even though I’m using the same

account and my payment has been coming out

Reply
1 Reply

Hello @Rachg and welcome to the community !

 

It seems that you may have a second account. Fret not, this happens more often than you might think, and we’ve even got a handy flow-chart to help you solve this conundrum.

 

Let me know how it works!

Have a nice day 🙂

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