Charged during trial period

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Charged during trial period

dataz722
Newbie

 

 

I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99.  I have just cancelled the subscription, but would like to be refunded the other two charges.

 

Thank you

 

1 ACCEPTED SOLUTION

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Luan
Rock Star 14
Rock Star 14

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

 

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

 

Best Regards,

hezorg (Luan Araújo)


LuanRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Luan
Rock Star 14
Rock Star 14

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

 

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

 

Best Regards,

hezorg (Luan Araújo)


LuanRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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