Charged during trial period

[dataz722]

I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99.  I have just cancelled the subscription, but would like to be refunded the other two charges.

Thank you

[Luan · Accepted solution]

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

• Why have I been charged?

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

• Refund Policy

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

Best Regards,

hezorg (Luan Araújo)

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