Discover not updating

[vaspoerif]

Hi I have using premium account on Desktop, Iphone and Android. Under search and discover option the recommended tracks have not been updated for weeks.  

Please help, this is the main feature I'm using Spotify. 

[_8-z88rvjjt5m]

Hi,

Not sure where to post, but my spotify weekly account isn't updating even though I have tried everything. I have logged in and out, unsubscribed and subscribed back again and tried both my computer and phone but nothing seems to be updating it.

This is the first time it has happened, is there any way to get my new list?

[SergioDavid]

Hey @_8-z88rvjjt5m, welcome to the Community!

Can you give us a bit more info on what's going on? If it's your Discover Weekly playlist that hasn't updated, try logging into a different device to see if you can see the list updated.

If not, try listening to your favorite tunes as often as possible throughout this week to see if it updates next week. 

Make sure to disable Private Session when streaming your tunes.

Hope that helps 🙂

[meiyodesigns]

Plan

Premium Family

Country

 USA

Device

iPhone X, Windows PC, iPad

Operating System

iOS Windows 10

My Question or Issue

 Discover weekly did not update on Monday.  I have deleted the app, signed out everywhere, and yet it is now Tuesday and still no song updates. 

[Guido]

Hey @meiyodesigns.

Thanks for getting in touch!

Have you checked on more than one device is the playlist hasn't updated. If it hasn't, wait till next monday and see if you'll get a new list of songs. It might happen on very rare occasions that a week gets skipped.

Should be all good next monday though. Let us know if it's not or if you have further questions.

Have a nice day.

[user-removed]

Hey @vaspoerif, help's arrived!

Let's check if logging out then back into Spotify helps here. If that doesn't work, let's try using another account. 

Keep me posted  🙂

[Mantisentil]

Hey @vaspoerif 

On top of what @user-removed said there seems to be an ongoing issue about this here. Be sure to check it out and vote for it. Cheers!