Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Free Trial what happens when it's over?

Solved!

Free Trial what happens when it's over?

Hello Spotify,
People may have asked you the same question, but I need a full understandment. I've just downloaded the Spotify app on my iPod and I got the 48 hour free trial plan. Now, what would exactly happen once the free trial is over? Will I still be able to listen to Spotify on my iPod or will the app automatically shut down? Will I also be charged if I don't cancel my free trial before the 48 hours? Now, I guess I should also say that I have a Spotify free account on my computer without this app.

Thanks for your moment!
Reply
152 Replies

Thank u for that so I don't have to delete it manually correct?

Thanks helps a lot 😎😎

Whats a free subscription will i be able to still listen to my songs

My spotify 7 day free trial should have ran out today but it still hasn't and im getting worried but looking at a comment i saw that it takes 48 hours before it goes back to the free mode is that true?

yes you will

So if I don't get a subscription I won't have to pay whatsoever?

Hi @user-removed, welcome!

 

You won't get charged without a subscription. You'll only get charged when you filled in your creditcard details and when you have either an active trial or Premium subscription.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Fab thank you so much you have really helped me

If I get the free 30 day Premium trial, and I cancel before the 30 days is over so I don't get charged, will it cancel what is left of my trial? If that is confusing I mean, if i cancel the subscription on day 2 of the trial will the rest of the 28 days of my trial be taken away?

Hey @kk2501,

 

Spotify subscriptions aren't prorated. 

 

If you've signed up for a trial or promo directly on Spotify.com, you can cancel its renewal at anytime here.

 

Once the cancellation's done, you can also keep track of the remaining Premium time on your Subscription page. Your account will then automatically go back to the Free service.

 

Hope that helps 🙂

I just canceled my premium account 3 days before the month ended, am I going to be charged for next month too or is it done indefinatly??

@cakeoverpie

 

I can assure you that you won't be charged when the trial ends. Your account will simply revert back to our Free subscription.

 

However, you will receive an email offering to extend the trial by another 30 days. If you chose to extend the trial you will be charged at the end of those 30 days unless you cancel beforehand. The Premium subscription will then continue with rolling payments each month. 

 

I hope this clears things up a bit--let me know if there's aything else I can help with. 

Can i still play music in my free subscription with my choice

@Beanie200018

 

It will continue as a Free version and you can play music, but you will have some ads and you can only Shuffle play Artists.

@Cakeoverpie

 

Once canceled, you'll still be on Premium for the remainder of the month you've paid for.

 

You should delete your payment info to be sure no new charges can be made.

 

1. Go to your Subscription and payment overview --> http://spotify.com/account/subscription/

2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.

3. Check the box to 'Remove', and click 'Change' button,

 
Note: If you have your Premium active you won't be able to remove your payment info. That's why it's important to cancel before clicking UPDATE DETAILS.
 
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

So after my trial I will not be charged unless I register my card because I just want to see if I like it I won't be forced into paying it right?

 

 

 

@Heat663

 

If you're using iOS be sure to check your itunes subscriptions for Auto Renewals and turn it off for Spotify.

 

Here are Apple's instructions on how to do it:

 

https://support.apple.com/en-us/HT202039

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

If I subscribed for the 7 day free trial,will I get charged after or will it automatically turn off my offline playlists?

@ilysamanthaig

 

If you didn't input any payment information, your account will go back to Free, so yes, you will lose your offline content.

 

You do need to check your itunes subscriptions for Auto Renewals and turn it off for Spotify before the end of your 7 day trial.

 

Here are Apple's instructions on how to do it:

 

https://support.apple.com/en-us/HT202039

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Because I haven't use my account in a long time and I don't wanna pay payments that I shouldn't have to if I'm not using it

Suggested posts