Help

[xxanaaxx26]

I was recently charged for spotify premuim but Im still listed for spotify free. How can i contact spotify?

[jsannn]

Hey @xxanaaxx26 thanks for posting in Spotify community. There are few things you can try:

• Check your subscription page. Your status should be Premium. 
• If you're on Premium, try signing out and back into the app. 
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. We'll then take you through a survey to point you in the right direction