Hulu Deactivation

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Hulu Deactivation

rmurton
Regular

I currently have the student plan with Hulu.  I want to deactivate my Hulu through Spotify so that I can subscribe to Hulu Live TV but I can't find where to do so.

 

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pclark36
Casual Listener

Per spotify support,

 

You now have to cancel your student account completely, and re-sign up, and not activate Hulu...and on top of that...you have to wait for your account to 'revert' to free,  in my case, that's 10 days from now.

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spotify.png
Solution!

Pcgallant
Newbie

FWIW - I had this issue as well and hadn't found this solution until after I contacted Spotify support through their chat.  They were able to update my account to free immediately so I didn't have to wait for the already paid period to expire and then you resign up.  I'm not sure if you'd be credited if you actually wanted to keep the premium so you wouldn't have to pay again, but since I'd already decided to give it up, that wasn't an issue for me.  Just figured I'd provide this alternative in case folks are impatient like me.

 

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12 Replies

Billy-J
Rock Star 24
Rock Star 24

 

Hey @rmurton, thanks for reaching out to the Community!

 

The Spotify Premium for Students + Hulu bundle only gives you access to Hulu’s ad-supported plan.

If you wish to subscribe to Hulu (No Ads) or a Live TV plan along with add-ons, you can sign up directly through Hulu following these steps:

  1. Log in to your Spotify Premium for Students account
  2. Go to your account page and under Account overview select Deactivate Hulu
  3. Renew your Hulu subscription directly through us and choose the plan and add-ons you want. Make sure to use the same email address associated with your bundle account - this way you’ll keep your profiles and watch history.
  4. By deactivating Hulu through Spotify and resubscribing directly through Hulu, you will no longer be billed for your Hulu subscription through Spotify. You will be billed for your Hulu subscription directly by Hulu every month.

I hope this helps! I'll be right here if you have any more questions or need some more help 🙂

Billy-JRock Star 24
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Note: I'm not a Spotify employee.

rmurton
Regular

Yeah I saw those instructions, but I don't see that option under account overview

spotify.PNG

Loxer
Rock Star 17
Rock Star 17

Hey @rmurton,

 

Head over to Your Services in the left sidebar and then follow @Billy-J's instructions to deactivate it.

 

Keep me posted 🙂

LoxerRock Star 17
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Note: I'm not a Spotify employee.

rmurton
Regular

There's nothing there either.  I've removed Hulu from the apps section but that didn't seem to do anything.

 

 

Loxer
Rock Star 17
Rock Star 17

Hey @rmurton,

 

Could you check your subscription status in Hulu?

 

Thanks 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

rmurton
Regular

Yes, it shows that it's under Spotify

 

Loxer
Rock Star 17
Rock Star 17

Hey @rmurton,

 

Could you try cancelling your current subscription in Spotify?

That way your Hulu subscription will also be canceled.

 

Let me know how that goes 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

pclark36
Casual Listener

You guys are not listening to the OP.  THere is currently no way to deactivate Hulu from the spotify website when you are on a spotify student plan.  Spotify tells you to go to Hulu, who tell you to follow the original answering posts instructions, which are WRONG.  There are no 'cancel' or deactivate buttons on the spotify website at this time. 

 

I am running into the same issue.  I've seen other posts that say you have to directly chat with a spotify rep now. 

Solution!

pclark36
Casual Listener

Per spotify support,

 

You now have to cancel your student account completely, and re-sign up, and not activate Hulu...and on top of that...you have to wait for your account to 'revert' to free,  in my case, that's 10 days from now.

View solution in original post

spotify.png

rmurton
Regular

Thanks for the replies, I think cancelling and reactivating the student discount is the only way without calling.  In the end I just decided to open the Hulu Live under a different email since the cost would be the same.

Solution!

Pcgallant
Newbie

FWIW - I had this issue as well and hadn't found this solution until after I contacted Spotify support through their chat.  They were able to update my account to free immediately so I didn't have to wait for the already paid period to expire and then you resign up.  I'm not sure if you'd be credited if you actually wanted to keep the premium so you wouldn't have to pay again, but since I'd already decided to give it up, that wasn't an issue for me.  Just figured I'd provide this alternative in case folks are impatient like me.

 

View solution in original post

rthomp
Newbie

Oh, sick. It sounds like some Comcast business practices.

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