I have had spotify premium for sometime and have hulu along with it and magically it is no longer there. Why is that? Also why the heck do students get discounts but Veterans and Active Duty do not? What makes them so special?
More of less just trying to express that this is still going on, and would like updates in this thread. My service was never canceled or suspended or even a lapse. They notified me that I needed to update my payment info. I updated it. Now I don't have Hulu. I really want this corrected. I've been with Spotify for several years. I use it every day in the car and at work. Hulu was keeping me a premium member as the latest Spotify update completely ruined how I use it. I'm just bummed out. Also I work in customer service. I get it. Trust me. And I know you're going to say it's being worked on. It's fine.
I had the same issue. I received a notice from Spotify yesterday that my payment failed. I called the bank...I had sufficient funds, and no holds were on my account. Nothing preventing payment. They didn't even show any failed attempt from Spotify. So I reentered my same debit info on Spotify, and the payment went through right away. Today, I couldn't log into my Hulu account. I called Hulu, and they said my account was canceled by Spotify today, but they didn't give them any reason. If the Spotify Premium/Hulu bundle is no longer available, I don't recall getting an alert. Are they just canceling by forcing users to update their payment info, which basically reboots things? Why the cloak and dagger?
Same exact thing here - my account is in good standing, received an email from Spotify that payment failed which it didn't - and now I don't have Hulu anymore. I would love to hear what happened and really want my bundle back.
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