Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I subscribed premium on my FB account in spotify. for a few months already. Then I logged out.
Then,
I logged in my old account (non premium) then connected my FB (premium). Boom! Premium is gone.
Whenever I try login using FB, it now defaults to my old account.
I disconnected fb from my old account. Now I can't login using FB.
Hey @chastinebayubay! Welcome to the community!
That's not cool. Could you try to login with your username and password? You can find your username on one of your receipts. Let me know how it goes.
Have a nice day! 🙂
Hey @chastinebayubay!
Woah, sorry. I mean one of the receipts you've received by e-mail. Your username should be on those. Could you login with that username? Let me know how it goes.
Have a nice day! 🙂
Hey @chastinebayubay!
Alright, no worries. You can contact someone from Spotify here. They can take a look backstage. I'll be here if you have any other questions.
Have a nice day! 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…