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Payment Error

Payment Error

Hi.

I've accidentally cancelled my premium subriction and I wanted to pay again. The fact is I cant pay beacuse everytime I have tried and error pop up. I have waited one day and tried it again, I have the same issue. I have enough money on my bank account I have been spotify premium member for 3 years. I need help immediatly 

Thanks

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Reply
3 Replies

Hey @Blaise18 Welcome to the Spotify Community!

 

Let try some ways to hopefully solve the issue.

 

Try clearing your caches and go into incognito mode. If that doesn't work try using a different browser to complete your transaction.

 

Let me know how it goes!

Keanu_C

Thanks for the very quick answer, but I have tried it and It has the same issue.

 

Unfortunatelly that didnt work. I have tried several payment methods, didnt work as well. 

 

 

I'm having the same problem. Already tried with different bank account but the error is always the same.. 

20180810_145746.png

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