Payment error!!!

[Odetteidk]

Plan

Premium

Country

Japan

Device

iPhone 14

My Question or Issue

I’ve used Spotify from long time ago, my payment always was through my phone bill company, however it says it’s error to process the payment, so I tried already to pay with 2 different cards and none works. 
help I can’t live without music 😞 

[ribezaz]

Hey! Welcome to the Spotify Community 🙂

I recommend that you try updating your payment method in an incognito/private tab or on a different device using this link.

I also recommend that you double-check that everything is OK with your payment method. You can check this article on the support page for more details.

If you need anything, I'm here to help! 😊

Keep me updated!

Cheers,
ribezaz