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Payment problem

Avatar of AtaolArslan
Regular
2018-10-16 04:02 PM

I did pay with another card once before. Then I canceled. But the former also gets money from the card I canceled.

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Avatar of Jose_M
Spotify Star
Spotify Star
2018-10-16 10:43 PM

Hello @AtaolArslan!

Sorry to hear you're having trouble with this. No worries though, I'll be here to help.

In this case, I'd recommend checking out this Support article for the next steps to take.

Hope this helps! Let me know how you get on 🙂

Jose_MSpotify Star
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Note: I'm not a Spotify employee.

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Avatar of Jose_M
Spotify Star
Spotify Star
2018-10-16 10:43 PM

Hello @AtaolArslan!

Sorry to hear you're having trouble with this. No worries though, I'll be here to help.

In this case, I'd recommend checking out this Support article for the next steps to take.

Hope this helps! Let me know how you get on 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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