Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Dear, I am using Spotify through the Sonos app and therefor I have a premium account.However, the premium account is not recognized in the Spotify app and there it says that I still have a free account. Could you please help me?
Hello, I signed up for 30day free trial of premium on an old bank card that expired before the 30 days were over so the transaction failed. Then, Spotify blocked me from using the app only allowing me to view the “Downgrade” option screen and had no ...
Hi, i have got an account set up with spotify but i can't access my email which i was signed up with. I am being charged $11.99 per month but cannot log in to my account. I want to either cancel my account OR get access to it. this account im using i...
Hello!I've moved to a different country and unfortunately, I can't change my location. When I try to add different payment method, I put in my new bank card details and it says that this card was issued in different this payment method will not be ac...
Dear Sir/MadamI am using Spotify through the Sonos app and therefore I have a premium account.However, the premium account is not recognized in the Spotify app and there it says that I still have a free account.Could you please help me?
I cant log in an it is not recognising my email.I am getting charged monthly for premium.Is there any way of linking my financial details to my log on. Thanks
i paid the price but my account still no premium...1-2-
Buenas noches, hoy deseo ingresar mi tarjeta de crédito pero dice que tiene problemas con el banco, pero no es así. Esperto respuesta.
i pay for premium and i got charged for this month but my account is saying i have Spotify free ? i need help a.s.a.p and i would also like the student discount ($4.99)
I have problems with a payment
I quite literally woke up one day to find out that I lost my Spotify Premium even though I have 24 months through Vodafone. I was wondering if this had happened to anyone else?
3 weeks ago I made my Premium subscription but anytime I want to scroll through the music list or use it like Premium the message of "update to Premium" appears, but when I go to " My account" it saids I got a Premium account.
I am a premium subscriber and I have a firestick for my TV. For some reason, it will not allow me to skip a song, I have to fast forward all the way through it. I tried uninstalling and reinstalling. Still have the problem. Anyone know of a solution ...
Going to Subscription menu and pressing "Update" on the Payment Method redirects me to the "Start My Premium for Family" page, not the payment method update page. How can I update the payment method without changing the premium plan?
Desde hace unos días no se ha procesado el pago indicando que los medios de pagos no son válidos (no hay convenio con la plaza bancaria de emisión de las tarjetas -chile-) o que el banco tiene una mala jornada.Tengo otros pagos asociados a la tarjeta...
Umm paid for premium double charged (got reimbursed) still out initial charge won't connect to premium with balance still taken off also won't work with Chromecast so please get this figured out and you've lost my business from now on.
I've had spotify for about 2 years I think now, I have the receipts and it's telling me I don't have it and all of my saved music is gone. Someone help PLEASE!
hola buenas noches! MI cuenta esta pausada y el dia de hoy pague mi cuenta premium por medio del oxxo, pero aun continua pausada, por qué?
Hola, tengo un problema para obtener Premium, me sale que hay un error a la hora de pagar .. ya eh intentado con varias targetas de credito y debito y me sigue saliendo lo mismo... alguien que me ayude?
Hi there For some reason you have charged us 3 times on the same day for last payment. We have no other premium accounts. This happened after we got a new credit card so had to enter the new credit card number. How do I get a refund or have the two e...