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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 51855 Views
  • 30 replies
  • 3 likes
  • 51855 Views
  • 30 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6573 Views
  • 23 replies
  • 2 likes
  • 6573 Views
  • 23 replies
  • 2 likes

Spotify Premum

I've recently become a spotify premium member, however I still get ads wherever I click on my PC and there's nothing I can do about it. I tried logging in and out, closing the app and opening it again...

  • Newbie
  • I've recently become a spotify premium member, however I still get ads wherever I click on my PC and there's nothing I can do about it. I tried logging in and out, closing the app and opening it agai...
  • Luke
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Cant get premium

Hey, I just cancelled my premium subscription, but now I want it back.Every time I try to pay, it says "payment didn't work, try another payment method" I hope you can help me.

  • Newbie
  •   Hey,    I just cancelled my premium subscription, but now I want it back. Every time I try to pay, it says "payment didn't work, try another payment method"   I hope ...
  • Bethany_Dawn
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Unsuscribe

I need to get out of a primium account and I have no communication with the account holder

  • Newbie
  •    I need to get out of a primium account and I have no communication with the account holder
  • xkn_5o4z-tcpp
  • Music Fan
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment - double charging

Guys, why my credit card is being charged dobule? for 4 monts in the row?

  • Casual Listener
  •   Guys,   why my credit card is being charged dobule? for 4 monts in the row? 
  • Alfredo
  • Roadie
  • 668 Views
  • 4 replies
  • 0 likes
  • 668 Views
  • 4 replies
  • 0 likes

Help meee please

I am not able to sign premium spotify in my application"Spotify Premium can’t be purchased in this app"Please help me, I pray for please because I wanna Buy Premium spotify

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  • Casual Listener
  • I am not able to sign premium spotify in my application "Spotify Premium can’t be purchased in this app" Please help me, I pray for please because I wanna Buy Premium spotify  
  • -dn1errnr_por
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium user - just got receipt from paypal - Spotify still does not recognize me as premium

PlanPremiumCountryPhilippines DevicePC windows - Samsung Note 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Premium user - just got receipt from paypal - Spotify still does not recognize me as premium whether in PC or ...

  • Newbie
  • Plan Premium Country Philippines  Device PC windows - Samsung Note 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Premium user - ju...
  • Alfredo
  • Roadie
  • 703 Views
  • 1 replies
  • 0 likes
  • 703 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium can’t be purchased from this app

I cannot upgrade to premium and I don’t even know, did anyone solve this problem?

  • Newbie
  • I cannot upgrade to premium and I don’t even know, did anyone solve this problem?
  • _y2w0-3f44g7q
  • Newbie
  • 157276 Views
  • 2 replies
  • 5 likes
  • 157276 Views
  • 2 replies
  • 5 likes

Does revoking access from Hulu plugin mean you will not be charged after that?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bethany_Dawn
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble premium estudiante

Hola, mi correo es *snip* hoy lunes 14 de Mayo me inscribí a Spotify Premium para estudiantes ye aparece un cobro doble por $49. Ya me puse en contacto con el banco y no hay ningún cargo retenido. Agradezco se pongan en contacto conmigo para solucion...

  • Casual Listener
  • Hola, mi correo es *snip* hoy lunes 14 de Mayo me inscribí a Spotify Premium para estudiantes ye aparece un cobro doble por $49. Ya me puse en contacto con el banco y no hay ningún cargo retenido.&nb...
  • Alfredo
  • Roadie
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Offer showing 0.99/4.99, but next page shows 0.99/9.99

PlanFree, interested in PremiumCountry BulgariaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or Issue Hello there. This might be a stupid question and if this is the case, I apologize beforehand, but I wasn't able to find informatio...

  • Casual Listener
  •   Plan Free, interested in Premium Country  Bulgaria Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue    Hello there. This might be a...
  • Alfredo
  • Roadie
  • 1184 Views
  • 5 replies
  • 0 likes
  • 1184 Views
  • 5 replies
  • 0 likes

Premium added to the secondary account. Can I transfer the status to the primary account?

I paid for the premium membership but realized I was logged into my secondary spotify account. My secondary spotify account does not have any of my music. I realized this 30 seconds after pressing the payment confimation buttone and cancelled it righ...

  • Casual Listener
  • I paid for the premium membership but realized I was logged into my secondary spotify account. My secondary spotify account does not have any of my music.   I realized this 30 seconds after pr...
  • Robert_W
  • Community Legend
  • 419 Views
  • 3 replies
  • 0 likes
  • 419 Views
  • 3 replies
  • 0 likes

Solved!! Just a noob question :)

Hello!So I've been thinking about getting premium, but I want to know if after the 30 day trial, it will be canceled automatically. Like if I get it today, the 7th of june, but I can only pay on the 8th on july, will it be canceled or I can be late f...

  • Casual Listener
  •   Hello! So I've been thinking about getting premium, but I want to know if after the 30 day trial, it will be canceled automatically. Like if I get it today, the 7th of june, but I can only p...
  • Maxim
  • Spotify Star
  • 284 Views
  • 3 replies
  • 0 likes
  • 284 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why can't I use my Rogers promo? I never had spotify before.

There is suppose to be 6 months free promo when I signed up with Rogers. How ever when I enter the codes they tell me I already had it and can't use the promo. I have never had spotify before so I am not sure what else to do. I have contacted Rogers ...

  • Regular
  • There is suppose to be 6 months free promo when I signed up with Rogers. How ever when I enter the codes they tell me I already had it and can't use the promo. I have never had spotify before so I am...
  • Nova79
  • Regular
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Code unreadable

I bought a premium card spotify but the location that has the code is unreadable. I have the activation code. Can you help me?

  • Newbie
  • I bought a premium card spotify but the location that has the code is unreadable. I have the activation code. Can you help me?  
  • Maxim
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged $5.40 twice, yet my premium still hasn’t started.

I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going to take my money?

  • Newbie
  • I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going...
  • SergioDavid
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • No Premium
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Assinatura Premium

I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in my profile and this signature did not appear in the ...

  • Newbie
  • I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in m...
  • SergioDavid
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently started the premium trial, charged my paypal, want my money back.

Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free month and was going to continue paying afterwards. I...

  • Newbie
  • Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free m...
  • SergioDavid
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment in march

Hi You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march .How can this be corrected ? In your solutions you say i might have subscribted twice, how can i see if i have done so...

  • Casual Listener
  • Hi   You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march . How can this be corrected ? In your solutions you say i...
  • SergioDavid
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Debo de tener dinero en la tarjeta para aprovechar los meses gratis?

Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza

  • Newbie
  •  Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza
  • SergioDavid
  • Roadie
  • 1113 Views
  • 1 replies
  • 0 likes
  • 1113 Views
  • 1 replies
  • 0 likes