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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131051 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63610 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243850 Views
149 replies
13 likes
PlanFree/PremiumCountry FranceDevicePC HP Pro & Nokia/Microsoft LumiaOperating SystemWindows 10 My Question or IssueSpotify offer me a 60 day free trial for my birthday, i have read the offer conditions and i have a question.What append for the cache...
Plan Free/Premium Country France Device PC HP Pro & Nokia/Microsoft Lumia Operating System Windows 10 My Question or Issue Spotify offer me a 60 day free trial for my birth...
Casual Listener
317 Views
2 replies
0 likes
Cause I had a giftcard that spotify gave me and after my gift card got cut it returned to free and when I was going to pay It says I can't and I've tried a lot of steps but It didn't work.
Cause I had a giftcard that spotify gave me and after my gift card got cut it returned to free and when I was going to pay It says I can't and I've tried a lot of steps but It didn't work.
Spotify Star
1278 Views
9 replies
0 likes
Plan：PremiumCountry：TaiwanDevice：My Question or Issue： I use paypal as my payment method with auto renew. And recently I continue receive that spotify failed to auto renew, but I manaully update the payment method with paypal again, and All is workin...
Plan：Premium Country：Taiwan Device： My Question or Issue： I use paypal as my payment method with auto renew. And recently I continue receive that spotify failed to auto renew, but I manaully ...
Spotify Star
271 Views
1 replies
0 likes
PlanPremiunCountry MéxicoDeviceHuawei P9 Lite/AcerOperating SystemAndroid 7.0/Windows 7 My Question or Issue Hola, hace poco estuve en un plan familiar con unos amigos, ya que compartimos domicilio durante un tiempo, pero después tuvimos que irnos y ...
Plan Premiun Country México Device Huawei P9 Lite/Acer Operating System Android 7.0/Windows 7 My Question or Issue Hola, hace poco estuve en un plan familiar con ...
Roadie
287 Views
1 replies
0 likes
PlanPremiumCountryCanada My Question or IssueMe and the girlfriend each have Spotify Premium accounts and are moving into one household. I purchased a family plan and invited her. She received the invite and it was stated she would also pay the famil...
Plan Premium Country Canada My Question or Issue Me and the girlfriend each have Spotify Premium accounts and are moving into one household. I purchased a family plan and invited her. Sh...
Roadie
370 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceDesktop/Galaxy S7 My Question or Issue Hi! I signed up for Spotify through Fido, I had the Premium plan. My family wants me to get the Premium Family plan. However, when I try and switch on my Spotify profile, it tells m...
Plan Premium Country Canada Device Desktop/Galaxy S7 My Question or Issue Hi! I signed up for Spotify through Fido, I had the Premium plan. My family wants me to get the ...
Spotify Star
343 Views
1 replies
0 likes
PlanStudnt PremiumCountryUSA Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even after changing my email to my student one, I keep receiving the following: "Unfortunately, we couldn't confirm that you're a student...
Plan Studnt Premium Country USA Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even after changing my email to my studen...
Community Legend
288 Views
1 replies
0 likes
my mom got me a spotify gift card a month ago however when i typed in the reedem code it says my code is invaild. why is this happening? do i need a new gift card?
my mom got me a spotify gift card a month ago however when i typed in the reedem code it says my code is invaild. why is this happening? do i need a new gift card?
Spotify Star
1080 Views
5 replies
0 likes
PlanPremium (Family)CountrySweden Device Operating System My Question or Issue: I had to bar my credit card today due to fraud attempt. Unfortunately at the exact time when the monthly payment was due (July 28) Now, I will not get a new card until en...
Plan Premium (Family) Country Sweden Device Operating System My Question or Issue: I had to bar my credit card today due to fraud attempt. Unfortunately at...
Community Legend
1030 Views
1 replies
0 likes
spotify isn’t letting me play anything unless i get a premium acc.PlanFree My Question or IssueI recently started a new account, and i added some playlists. the problem is that i absolutely cannot play anything as it says that i need a premium subscr...
spotify isn’t letting me play anything unless i get a premium acc. Plan Free My Question or Issue I recently started a new account, and i added some playlists. the problem is that i absol...
Spotify Star
295 Views
1 replies
0 likes
PlanFree/Premium My Question or Issue I registered on premium last month. However, the app wont open this morning on my phone, so, I re installed it. Then, I log in through the email and password that I use to avail premium. But, it says that I am cu...
Plan Free/Premium My Question or Issue I registered on premium last month. However, the app wont open this morning on my phone, so, I re installed it. Then, I log in through the emai...
Community Legend
349 Views
1 replies
0 likes
Just a few days ago, I saw the 7 day free trial offer on my premium tab. But now it's gone and only shows the 30day one.I've never activated anything so this should be my first time. how can i access the 7 day trial?
Just a few days ago, I saw the 7 day free trial offer on my premium tab. But now it's gone and only shows the 30day one.I've never activated anything so this should be my first time. how can i access...
Spotify Star
2208 Views
4 replies
0 likes
PlanFree/PremiumCountry NetherlandsDeviceAsus Zenfone 3 and PC (Windows 7)Operating SystemWindows and Android My Question or Issue I just lost my premium subscription, I paid on the 19th.
Plan Free/Premium Country Netherlands Device Asus Zenfone 3 and PC (Windows 7) Operating System Windows and Android My Question or Issue I just lost my premium subscripti...
Spotify Star
672 Views
9 replies
0 likes
I tried out Spotify and I loved that it gave me the option to not play a song on a playlist again If I don’t like it. When I upgraded to premium that option disappeared. I saw where a few people had this problem but didn’t see any resolution. Has any...
I tried out Spotify and I loved that it gave me the option to not play a song on a playlist again If I don’t like it. When I upgraded to premium that option disappeared. I saw where a few people had ...
Spotify Star
5248 Views
3 replies
9 likes
Why Spotify show me ad ?I really don't like the reggaeton and go the home page and see that first, is horrible.i pay for a premium account and you promise no ad. PlanPremiumCountryHonduras Operating SystemWindows 10 My Question or Issue
Why Spotify show me ad ? I really don't like the reggaeton and go the home page and see that first, is horrible. i pay for a premium account and you promise no ad. Plan Premium Count...
Spotify Star
1260 Views
3 replies
0 likes
PlanFree/PremiumCountry TurkeyDevicePCOperating SystemWindows 10 I renew my credit card which I use for Sporify Premium suscription. I've got message which say spotify could not renew my account. So, I tried to renew my payment informations with my n...
Plan Free/Premium Country Turkey Device PC Operating System Windows 10 I renew my credit card which I use for Sporify Premium suscription. I've got message which say spoti...
Roadie
329 Views
1 replies
0 likes
PlanPremium FamilyCountry GermanyDeviceiPhone 8Operating System My Question or Issue Im member of a Prtemium-Family Account (I was invited by my partner) and want to establish my own Premium Account. For that I have the following questions: How can I...
Plan Premium Family Country Germany Device iPhone 8 Operating System My Question or Issue Im member of a Prtemium-Family Account (I was invited by my partner) and ...
Community Legend
348 Views
1 replies
0 likes
PlanFreeCountryNew ZealandDeviceS5Operating SystemWindows 10 My Question or IssueContinually getting this message after trying to subscribe to a 30 day trial via a Visa payment. Ive tried all the help steps with no success and cannot use any other pa...
Plan Free Country New Zealand Device S5 Operating System Windows 10 My Question or Issue Continually getting this message after trying to subscribe to a 30 day trial via a Visa payme...
Spotify Star
576 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy s8Operating System(Android Oreo My Question or Issue I signed up for a 60-day trial but my account is showing that it's only 30 days. Can we get this corrected?
Plan Premium Country Device (Samsung Galaxy s8 Operating System (Android Oreo My Question or Issue I signed up for a 60-day trial but my account is showing that it'...
Spotify Star
454 Views
4 replies
0 likes
Hola. Somos tres en casa y me he abierto el plan familiar. Lo cual hemos disfrutado 3 meses hasta ahora. Que han cancelado a todos las suscripción. Pero de igual manera pago por un plan que no me das ni a mi. Alguien Podría ayudar a resolver este pro...
Hola. Somos tres en casa y me he abierto el plan familiar. Lo cual hemos disfrutado 3 meses hasta ahora. Que han cancelado a todos las suscripción. Pero de igual manera pago por un plan que no me das...
Roadie
344 Views
1 replies
0 likes
