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Why i cant pay for my premium ? 

Im using 2 different metods.?

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7 Replies

Hey @Andrewcanan ,


Thanks for reaching out.

 

What's the name of the country you're located in?

Let me know 🙂

MaximSpotify Star
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Note: I'm not a Spotify employee.

Republica Dominicana

Hey @Andrewcanan,

 

Thanks for the reply.

 

Could you share more information on what's exactly happening when you try to activate a Premium subscription?

 

What payment method are you trying to use?

 

In the meantime you can check this page for payment related troubleshooting.

 

Keep us posted,

 

Cheers!

 

 

 

 

DianModerator
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I still cant pay my subscripstion

Hey @Andrewcanan,

 

Thanks for the reply.

 

What payment method have you tried for the subscription? If it's issued by a bank, could you contact the bank so you can get more information on why the payment method isn't working?

 

Hope this helps,

 

Cheers!

DianModerator
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Sweden

Ok

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