Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My monthly Premium subscription payment for March wasn't processed correctly due to an unfortunate correction of this exact payment in my bank account. (First deducted as usual, then blocked and booked back to my bank account) This happened on the 17th of this month.
I have completed the payment manually today - 21st - (which is normally automatically deducted from my bank account every month) and I was wondering how long it will take to process this payment and re-activate my account?
For geographical reference, I am a Dutch (The Netherlands) resident.
I hope someone can help in providing the exact timeline or issue-specific information.
Peace, Love & Happiness, D.
Solved! Go to Solution.
Hello deesater u should try to go on twitter and write to the spotify support at @Spotifycares they should repply within 2 days (usual answer rate)
Have a nice day 😉